Creative cloud will not be installed
I am trying to download the creative application of cloud on my desk. I went to the page and downloaded the iamge of the installer disk and opens very well. However once I try and actually open the installation program and asked my password to authroise the download nothing happens. It is not even came with an error message and I was wondering if anyone knew a solution / where I'm wrong? I had a problem like this before.
Here are a few screenshots of what I do and what things stop working to give a clearer picture.
After I have enter my password here and click OK nothing happens. My password is certainly just as the box disappears when I click OK, I even tried to enter my password wrongly to see if that was the problem, but he just asked me my password again.
I know that the screenshots are for the trail version, but I'm quietly the same problem with the full version. It might be a problem downloading, but I managed to intall Flash Player quite well.
Any help would be really appreciated!
Thank you!
The last screenshot is your operating system OS X asking your local administrator username and password for your computer.
Not your Adobe ID and password.
Tags: Adobe
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We will be happy to help you, but before that we need to know some information like: what operating system you are using with his version?
Until then, you can refer to the procedure below:
1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help OS X: on the application - Apple Support firewall
3 turn off the firewall of the security program installed on the computer Internet.
4 - If you have a Mac machine so if please check and confirm that your goal keeper of Mac is set to allow installs anywhere:
To do this, go to the Apple icon > system preferences > Security & Privacy > General > enable applications downloaded from anywhere ( to perform these changes click the padlock in the lower left corner and enter your Mac password)
These changes are temporary, you can restore these back to normal ulterieure.* *.
5. after that, try the installation again.
Also refer to:
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