Creative photography of cloud suspension package / suspension
Subscribe to the creative photography of Cloud as an individual package / student, the option of the plan only available membership is apparently annual (no plans months showing). It would be possible to suspend/break an annual membership for short periods of time (for example 1 month or more) don't don't need during the membership? For example if membership was for 1 year (12 months) from August 2015 - July 2016, would it be possible to suspend him for, for example the 2 months of 2015 Dec and January 2016, restart in February 2016 to exercise then for the rest of the participation active of the year until a new deadline of September 2016?
I don't think, but since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
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I recently changed in terms of creative photography of Cloud (one year). How can I add in my package design CC what it costs?
Hello
You can buy indesign app only if you just want to add indesign. If you want all the applications included in creative suite cloud, you can go for creative cloud all apps.
For the price and Indesign added to your subscription, you can connect to both pricing and membership creative cloud | Adobe Creative Cloud
If you want to upgrade your subscription to creative cloud all the apps you can refer to upgrade or change of plan of your cloud of Adobe Creative
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the package of creative photography of cloud comes with bridge?
The package of creative photography of cloud comes with bridge?
Yes.
Details of inclusions
Adobe offers current discounts for CC Photoshop + Lightroom Plan | ProDesignTools
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Prepaid package of creative photography of cloud cancelled by mistake
I bought my plan of creative photography of cloud in the 20/06/2014 (one year subscription).
I bought a creative photography of cloud prepaid plan one year on 22/04/2015. After the purchase the prepaid plan, the new expiry date was 20/06/2016. So far so good.
20/06/2015, Adobe automatically renews the membership for a year that is not what I wanted but was willing to accept it if it was the fact that the expiration date was not extended as a result (should have been 20/06/2017). So basically, membership has been renewed for $119.99 and the expiry date was still 20/06/2016.
So far, I had 5 chat sessions. Finally managed to get the reverse automated/incorrect renewal (not for the full amount that the refund is prorated (!), but, at the same time, the prepaid plan of one year was canceled by an agent too. Officials keep telling me that the question has been raised, but I never got emails from back. Agents, so far, have refused to reactivate the prepaid plan without being able to tell me why. Of course, I have the confirmation e-mail received and so on.
I obviously can't rely on officers of chat and I'm trying to understand where to go then. It's fraudulent and frustrating.
I see that both the command line CC & the redemption code was bought under an Adobe ID. The CC can not be enabled however can you send me the code to Exchange personal e-mail, I'll follow him to provide you with a solution, I see that many cases are escalated & work.
Concerning
Stéphane
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Installation of creative photography of cloud on a new computer
I have a plan of creative photography of cloud. It has been downloaded on my laptop. We just bought a desktop computer, and I want to download it on the new computer. When I go to adobe it tell me to buy the plan - I do not see anywhere to download clearly what I already bought.
Appreciate the help please!
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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Problems with creative photography of Cloud payment plan confirmation
Hello, I plan photographer creative photography of Cloud (a year, paid in advance). I did the prepayment on 16 June 2016 for the period ending June 16, 2017. But every time I open Lightroom or Photoshop, I receive the informational message that "there is a problem with the payment creative photography of cloud... Please verify your payment in your account management... If a problem is not solved up to the period of time creative photography of cloud will stop working. "I checked and see that the payment transaction has been processed successfully, I see the invoice number, transaction number, etc.. I don't understand what should I do to avoid problems with the close days of work in Lightroom or Photoshop.
Looking forward to your comments. Lightroom FAQ Photoshop Lightroom
Contact Adobe Live Chat
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If I plan creative photography of cloud, I can install it on a Mac and a Windows PC?
If I plan creative photography of cloud, I can install it on a Mac and a Windows PC?
Yes.
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I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I solve this problem
[moved from the download, installation, commissioning creative cloud download &install]
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I am looking to buy the version of creative photography of cloud. Will I be able to use it on multiple computers or just one that I buy and download it?
An allowed activation through registration in your AdobeID CC license on up to two computers at the same time. You can install it and more, but you can allow only on two at a time.
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At the salon of photography, I asked questions about the purchase of Lightroom and I was advised to return to the plan of creative photography of cloud. I don't know what steps I need to put in place.
Hi Arthur,.
Please see the pricing and membership creative cloud plans | Adobe Creative Cloud to sign up to the Plan of creative photography Cloud.
Once purchased, please refer to manage your Adobe Creative Cloud membership manage your members.
You can download Cloud Creative https://creative.adobe.com/products/creative-cloud
Write to us for assistance.
Kind regards
Shelly
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I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?
Mylenium
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I buy the plan of creative photography of cloud, but I can't update Lr
I buy the plan of creative photography of cloud
I have should have Lr CC, right?
But it's install Lr 5.7.1
• Why I can't update to 6.4?
• How can I get the current version?
Maybe you have a 32-bit operating system?
If you have 64-bit, what happens when you click on find additional Apps?
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Hi, I have had to do a reset on my phone and lost all my programs. I can't work how to re - install Photoshop and Lightroom without buying again. I have a plan of creative photography of cloud, but can't even work out how to download the item creative cloud program/app.
Hello
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications
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Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year). What to do?
Hello
You can try the steps on the following link to cancel, cancel your membership Adobe Creative Cloud
If it does not you or if you get an error contact Adobe to contact customer service
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
I use a mac
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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