Creative Sound Blaster Audigy 2 not recognized ZS running Win 7 Ultimate - 64-bit

Friends,

I have a situation where I ask for a help. It's as follows:

1. the old desktop that PC is equipped with a device for Creative Sound Blaster USB based - Audigy 2 ZS attached, it was purchased in August 2008 and since then, initially worked with Win XP (32-bit) - August 2008 to Oct 2012, then Oct. 2012 (when I upgraded the operating system to Win 7 Ultimate 64 bit) until last week when I upgraded the PC hardware.

2. However, after the upgrade, the PC does not recognize this device shows at all - a yellow exclamation mark with a label "unknown device" in Device Manager, when I connect the device to the USB port.

3. the last time (in 2012) when I upgraded the OS on the old XP PC to Win 7 hardware, the operating system recognizes the device even without installing the drivers (i.e. for Audigy 2 ZS of Creative) and he has been active (usable), as soon as I plugged the same. However, later I applied Win 7 64 bit drivers from the Creative support site. Now, even though I applied the drivers for Win 7 64 bit for the device, it is not recognized under Windows.

At the config of my old PC: Intel Core 2 Duo CPU E6540, card mother Intel graphics card Nvidia GT 220, some hard drives SATA 2 x 250 GB, 8 GB of RAM.

At the config of my new PC: Intel Core i3 (3rd generation), card mother Gigabyte, graphics card Nvidia GTX 650, SATA 1 x 1 TB hard drives & 1 x 250 GB, 8 GB of RAM.

I understand that this question, referring to the Creative device, should not fall directly under the responsibility of Microsoft, however, I looking for entries from anyone who may have any suggestions or is faced with identical situations / similar. Thanks for the patience to read this long query.

-Milind

BossDweebe,

Thanks for the suggestions. The origin of difficulties - the PC also has graphics card Nvidia GTX 650 and as part of the package of drivers for this graphics card, HD Audio driver (Nvidia) also was installing. This HD audio driver not allow Creative Audigy 2 ZS on USB to be recognized as an audio device. So I had to remove the HD from Nvidia audio driver and then install (an update) Creative driver for the device. It worked.

Thanks for your suggestions.

-Milind

Tags: Windows

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