Credit card issues

Hello

I have a problem with adobe, is to say that I need to update my payment and I tried several times but it's still not allowing me to update, there is nothing wrong with the credit card and it's frustrating trying to update, when you guys accepted payment for December in 2015 and now in January, my subscription can be short and but I renew my membership in August of 2016

Please Help I do not understand why this is happening and help me solve this problem.

Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

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Tags: Adobe

Similar Questions

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    I have a problem paying my point.

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    so I tried to buy a song on Australian Itunes.

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    That is the problem. How can I pay AUD 2.19?

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    You can not, you can only use a card issued by an Australian bank with the Australian store (this is similar for all countries; and you have to be in a country to use his shop). You can try to use an Australian iTunes gift card

  • Cannot add the new credit card issued in another country

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    I checked and found that you have recently updated your billing information for your account. You must wait for the next 24 hours to allow the Adobe servers to debit your card payment pending.

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  • Why the locale is related to where my credit card is issued?

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    Adobe, now that your pricing model is within the reach of mortals, if you sort this local company and the port of your software for Linux, you will have a very loyal customer in me!

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    I see you have subscription active Illustrator under the same Adobe id as with forums.

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    Countries and languages FAQ: How can I change the language that appears in my creative cloud app?

  • Credit card Exp date issues

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    Hello

    I responded to the ticket you submitted with us. Please try the solution proposed.

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  • Change of credit card deductions

    I am from Pakistan. I just change my credit card information and for whom I had 1 USD charged twice within 2 minutes.
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    When a payment card is added or updated in iTunes Store, iBooks Store, App Store or Mac App Store, we can make a request for authorization to your card issuer.

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  • Apple vs my credit card music family

    Hello! I have a few questions for you about Apple music family members.

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    • Can I control it somehow? Which means, can I not allow my father to download my music etc. ? Or is it mandatory for us to share some stuff?
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    I want to share only the price Apple music with my parents, nothing more. Can I do it? How?

    Waiting for your answer

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    Hi Darth envious,

    Thank you for using communities Support from Apple! We would be happy to help you with your questions. In the order:

    -You can control what you share, by hiding a specific content is not visible to other members of your family group or by disabling the option of sharing your purchases.

    -All purchases are charged to the Organizer, but purchases will apply to any available gift or store credit before billing if you want to pay for it yourself (i.e. by applying a gift card iTunes Store on your account).

    -Sharing family is mainly on the content you've purchased. There is a shared photo album automatically created, but you must choose to add photos to it.

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    -Any member of a group of older family of more than 13 sharing can leave at any time. If the Organizer leaves, he dissolved the group.

    For more information on these and other issues on the sharing of family and Apple's music, you may find the following articles useful:

    iCloud - family sharing - Apple
    Share purchased content with family sharing - Apple Support
    If you do not see your family sharing content - Apple Support
    Hide and expose the iTunes Store, App Store or purchases made on iBooks Store - Apple Support
    Purchases and payments - Apple Support families
    Let the family sharing - Apple Support
    Apple music and family sharing - Apple supported
    What happens to your existing music collection when you join music Apple - Apple Support

    See you soon!

  • after enter credit card payment information, usd1.00 suddenly deducted without any purchase and reason.

    after enter credit card payment information, usd1.00 suddenly deducted without any purchase and reason. Try to re - check my information made security code lack, tried to re-enter the security code, suddenly deducted another usd1.00 again. Kindly help on this issue. Thank you.

    It is an expectation of approval, and it is only temporary. See: on the payment card's authorization in the iTunes Store - Apple Support.

  • Error: "your credit card was refused.

    Dear Customer Service:
    It's very frustrating for me. Keep my Visa account is declined at Apple. I used this same on Amazon Visa card without problem. I checked my State for. I got an error "your credit card was denied" when I touch in my Visa account.

    the map and it's still all good. My friends and I buy a large number of Apple applications on iTune.
    We have the correct CVV2, the Date of expiry and the address of billing, but you keep us down. Please fix this for me. This card-issuing bank is HSBC Bank, one of the largest banks in the Viet Nam. According to the Bank, the transaction is processed in the United States. It is a legitimate Visa card.
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    Sincerely,

    Hey is your Apple ID to the Viet Nam?

    Maybe your card banking different countries of the region ID.

  • iTunes will not take my Danish credit card and does not leave my country to change since I live in Spain. So I can't enter my Spanish credit card because it won't let me change the country before giving another card... I don't know what to do?

    I recently moved to Spain, but I'm not allowed to type in my Spanish credit card because it won't let me change the country. It keeps telling me that I have to put in a card that works. But as soon as I put in my Danish credit card, it will not accept it? I have to money to iTunes, then, what is the problem?

    What happens when you try to change your country on your account, you follow these instructions: change your iTunes Store country or region - Apple Support ? While in Spain, you can only use the Spanish store, and you can use a card issued by a Spanish bank (and who is registered in the same name and address you put on your account)

  • Can my credit card information be stolen even if I already changed my apple id password?

    I have therefore been phished by a scam e-mail saying it's Apple and I bought the package of netflix. I entered my password a scam using my iphone. Then in a few minutes, I realized that it is a scam, so I changed my apple id password within 10 minutes after that. Is it possible that they already took my card information credit including credit card number (and perhaps my security code) of my apple ID? Do I still need to worry? Is it still possible for hackers to use my credit card? Thanks and sorry if I have bad English.

    That part of your card number must display on the screen of your account payment details, and the security code should not show at all (it does show that when you type in it). You can contact your card issuer and get it cancelled and replaced if you want 100% safe.

    That you have entered your code that you can eventually get more e-mail phishing and potentially not only iTunes, so be careful with emails you get - type in the address of the site on a browser if you want to check any account that you have a site/store, do not use links in the emails.

  • Why Apple request credit card details install the FREE updates, then refuse to receive the entered payment details?

    Hi all

    I am trying to download the so-called 'Free Upgrade' to install OS X El Capitan in my MacBook Air and Apple has been making me stop for 3 hours! What is happening with this? I get my UK credit card details and tells me to contact www.apple.com/support. I get my PayPal details, same nonsense! Why do I still need to enter payment details for what is advertised as free, anyway? I try to create a new Apple ID, select 'None' in the payment option and again once I am cordially invited to go jump off a cliff, I'm sorry, I meant I thought to contact www.apple.com/support. Very disrespectful? Is that how the client valuable time worth of Apple? They bait us with a 'free Upgrade', and then push us down a rabbit hole in order to get their hands on their magnanimous awarded free gift? It's really infuriating! I saw the number of threads with people, raising the same issue, but Apple doesn't give a flying fudge because they have done nothing to fix it. All the other options that the community suggests that I might try another ones already listed in my post?

    Thank you very much, indeed.

    You do not have to be signed in one identifier apple to download 10.11. But if you try to create a new apple ID check that your signature in the right region. For example, it is the American site. If you try to use your info from the United Kingdom that could be the cause of your problem.

  • Card information additional debit in credit card option now get refused payment error information. What should I do?

    I wanted to buy an app on the appstore. I have not bought anything since appstore before and I did not know that apple do not accept debit cards. I don't have the error at the time, and somehow the app has been downloaded. its been a few days and now whenever I try to download any application (free), it asks me to give correct credit card information. I don't have a credit card. What should I do now?

    You have another card you can try (not all cards debit still work, but some don't), or iTunes gift cards available in your country to use as payment? If you owe money from iTunes (you receive a message "problem with a previous purchase?) which must be paid before you will be able to download anything else: pay a balance of the iTunes Store - Apple Support. If you do not have iTunes you can get if you can remove the card: change or delete your Apple ID - Apple Support payment information

    A card having a chance to be accepted it must be registered with the same name and address (including the format and spacing etc) that you have on your iTunes account and have been issued by a bank in the country where you are (and, therefore, the country that sits on your iTunes account).

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