Problem with edit - change of credit card payment options

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• Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?

  Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I want to update my payment, change the credit card, but says EDIT PAYMENT INFORMATION ERROR several days ago and I can't pay

  I took days to change my credit card, but I get the page has an error and have knowledge, but still can not afford and don't want to lose my products

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Problem with the change of payment details

  Hello

  I tried many times to update my credit card payment information, but I can't change the 'old'.

  I still got the message "there is a problem with the information of card entered here. Please enter another card or contact your bank. »

  The card is newly issued and is on the name of my company. I paid her for other accounts online without a hitch, then there is no problem on my side.

  I use a Mac and Google Chrome.

  Is it possible for me to provide details by e-mail and make the change?

  I await your response and thank you in advance,

  Cristina

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Impossible to change the credit card for future payments. System will not change. [was: Director of the CC company]

  We must CHANGE our credit card for future payments and it does not change it on the line.

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Credit card payment problem

  I have problems with this month, Adobe CC Plan payment. Initially, the problem was not being able to update the credit card information (error: PMT_000008), after having tried several browsers, clean cache and introducing the new card number (I have 8 requests for prior authorization charged to my new card) I was able to update the information of the card , but the old card is displayed in the "Payment information" section (masterCard * 41 this is the old card), but in the "registered Payment Options", the new map is saved as the default (* 18 new card). So I was wondering. The information of credit card offers day or not, because you have tried to load twice the old Cardinal

  I already tried with the support (to appeal, they have not), any help would be good.

  I checked that you have bought in a Digital shop CC river, unfortunately the credit card can be changed by contacting support.

  Please visit http://shop.adobe.com/store/adbehap/Content/pbPage.faq

  Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.

  Concerning

  Stéphane

• There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?

  There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?

  I have enough in my account to use paypal, but not the credit card!

  Need help!

  HI Sandeskitr,

  Unfortunately there is no option to change credit card, paypal or vice versa.

  If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.

  Cancellation:

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  For plans:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  Let us know if you need more information!

• How can I change paypal for credit card payment?

  I would like to change my paypal for credit card payment method.

  We can I change it?

  Hello

  You will not be able to change the payment method paypal to credit card ot vice versa.

  You can cancel your subscription and purchase a new subscription using the method of payment of your choice.

  Cancellation: -.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Plans:-https://creative.adobe.com/plans

• Change the credit card on Pay Pal payment option: not so fast!

  I have been informed by cat care client Adobe tonight that if you are currently subscribed creative cloud you can not change your payment option credit card with Pay Pal without cancel your subscription and get a new one.  Can someone please explain to me why I have to jump through hoops to Adobe for an option which should be a simple change in their payment system?

  PayPal is a third party making the payment on the account of the customer, the credit card payment is directly through the Bank.

  The payment system are strictly regulated in virtue of planned policies & guidelines. It cannot be changed.

  Care credit may be changed.

  Concerning

  Stéphane

• Why I can't update my credit card payment information? It shows the error in the server. How can I make contact with the staff of Adobe?

  Why I can't update my credit card payment information? It shows the error in the server. How can I make contact with the staff of Adobe?

  Hi Purple % 20Lambs,

  Please contact Adobe support:Contact customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  In case you can't reach Adobe support, please see:

  Contact the technical support FAQ: Impossible to reach support via the link "contact us".

• To change your credit card problem

  Im trying to change my credit card of VISA at my new Eurocard Corporate, but I only get an error message.
  You don't accept Eurocard Corporate?

  Best regards
  Tommy Olsson

  Hi Kadesjos,

  Please go through the following link for information on cards accepted by Adobe.

  ml http://helpx.adobe.com/x-productkb/Policy-Pricing/Adobe-stores-Online-Order-Payment-FAQ.HT

  This will help you in the choice of the map to the right.

  Kind regards

  Baudier

• If I buy Adobe Creative cloud with 1-year commitment, can later change the credit card?

  I have a new credit card in about a month. Can I buy now and change my credit card later (because now I have a credit card from one of my friends)... Or is - this better if I wait for the new credit card to make the purchase?

  I already finished the trial period and I need to have access to Adobe CC as soon as POSSIBLE.

  
  Thank you.

  Https://helpx.adobe.com/utilities/credit-card.html of the credit card can help

  or

  Change account https://forums.adobe.com/thread/1465499 can help

• I can't change my credit card number

  I can't update my new card number and so I get a message asking me to re-new my subscription when I just paid it. In accordance with the instructions from Adobe, in these cases, there is a link that allows me to edit my payment information, but if I go to my account, this link does not exist, or at least does not appear, just the 'plan to manage' a. What to do in this case?

  I use a computer Mac, please if someone could help me I would be grateful.

  Thank you.

  	Access your Adobe ID account
  	Change your credit card
  	Manage your Adobe ID account
  	Change your password
  	Change Adobe ID email address
  	Add the phone to the account recovery
  	Change of address or phone number
  	Change your personal profile
  	Update communication preferences
  	Restrict access to third-party applications

  https://helpx.Adobe.com/x-productkb/global/Adobe-ID-account-change.html

  If that not help, contact adobe during the time pst support by clicking here and, when available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Change of credit card

  IM paying by credit card, but now I've changed my credit card, how to change it.

  Skype to help get my new credit card - can't see to find all the information about this - anywhere

  You're welcome, could you please click on the button "Accept this as a solution" on my post, that solved your problem so that others with the same question can find this information easily, thank you.

  About me You can also use an IP camera that your camera for Skype videoExample Instructions

• Im trying to change my credit card.

  Im trying to change my credit card, but still load in the next window "Reactivate the Plan"

  HI Lee % 20flores,.

  If you continue to face the same problem, kindly get in touch with adobe to help support:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.