This situation of credit card payment is beyond outrageous!

I had posted this before and had no solution. I have not changed my bank or credit card, all my data is like when I signed up for more than a year. And I have the problem that adobe can't charge my card. I tried to re - enter the same data to see if that solved the problem. But I tried Explorer, Chrome, Firefox, Safari, Opera, Windows, and Mac and always says ' sorry something not on our end. "

Yesterday I had left 10 days, and today I had three warnings in one day! and now it turns out that I have only six YES SIX days left! It just may not be the case. You want to tell me what should I do if the software stop working? What should I tell my customers?

Are Arktos_aurus you referring to the discussion that you started http://forums.adobe.com/thread/1337038?  If so I recommend meet you Beverly in your previous thread.

Tags: Adobe

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    < div class = "item" > < label > company < / label > < br / >

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    < div class = "item" > < input type = "button" name = value "next2" = "Next" onclick = "display_next2 (); "/ > < / div >

    < / div >

    < div id = 'Step 2' style = "" display: none; ">"

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    < div class = "item" > < label > status < / label > < br / >

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    < div class = "item" > < label > zip code / postal code < / label > < br / >

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    < select class = "cat_dropdown" id = "ShippingCountry" name = "ShippingCountry" >

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    < div class = "item" > < input type = "checkbox" id = "sameas_shipping" name = "sameas_shipping" value = "1" onchange = "handleChange (this.value); ' / > billing is the same as shipping < br / >

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    < div class = "item" > < label > status < / label > < br / >

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    < div class = "item" > < label > zip code / postal code < / label > < br / >

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    < div class = "item" > < label > business phone number < / label > < br / >

    < input type = "text" class = "cat_textbox" id = "As WorkPhone" maxlength = "255" name = "As WorkPhone" / > < / div >

    < div class = "item" > < label > Shipping Instructions < / label > < br / >

    < textarea class = "cat_listbox" id = "ShippingInstructions" name = "ShippingInstructions" cols = "5" > < / textarea > < / div >

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    < div style = "width: 52%;" float: left; ">

    < div id = "paymentdiv" >

    < div class = "item" > < name on the card label > < / label > < br / >

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    < div class = "item" > < label > card number < / label > < br / >

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    < div class = "item" > < label > card expiration < / label > < br / >

    < select class = "cat_dropdown_smaller" id = "CardExpiryMonth" name = "CardExpiryMonth" >

    < option value = "1" selected = "true" > Jan < / option >

    < option value = "2" > Feb < / option >

    < option value = "3" > Tue < / option >

    < option value = "4" > after < / option >

    < option value = "5" > < / option >

    < option value = "6" > Jun < / option >

    < option value = "7" > Jul < / option >

    < option value = "8" > August < / option >

    < option value = "9" > Ms < / option >

    < option value = "10" > Oct < / option >

    < option value = "11" > Nov < / option >

    < option value = "12" > Dec < / option >

    < / select > < select class = "cat_dropdown_smaller" id = "CardExpiryYear" name = "CardExpiryYear" >

    < option selected = "true" value = '2012' > 2012 < / option >

    < option value = "2013" > 2013 < / option >

    < option value = '2014' 2014 > < / option >

    < option value = '2015' > 2015 < / option >

    < option value = "2016" > 2016 < / option >

    < option value = "2017" > 2017 < / option >

    < option value = "2018" > 2018 < / option >

    < option value = "2019" > 2019 < / option >

    < option value = '2020' > 2020 < / option >

    < option value = "2021" > 2021 < / option >

    < / select > & bull; < / div >

    < div class = "item" > < label > card Type < / label > < br / >

    < select class = "cat_dropdown" id = "CardType" name = "CardType" >

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    < option value = "2" > Master Card < / option >

    < option value = "3" > credit card < / option >

    < option value = "4" > American Express < / option >

    < option value = "5" > Diners Club < / option >

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    < / select > & bull; < / div >

    < div class = "item" > < label > CCV number < / label > < br / >

    < input type = "text" class = "cat_textbox" id = "CardCCV" name = "CardCCV" / > & bull; < / div >

    < / div >

    <! - paymentdiv - >

    < div class = "item" > < label > amount < / label > < br / >

    < input type = "text" class = "cat_textbox" id = 'Amount' name = 'Amount' / > & bull; < / div >

    < div class = "item" > < input type = 'submit' class = "cat_button" id = "catwebformbutton" value = "Submit" / > < input type = "button" name = value 'back6' = 'Return' onclick = "display_back6 (); "/ > < / div >

    < / div >

    < div style = "width: 47%;" float: right; ">

    < div class = "item" > < label > payment method < / label > < br / >

    < input type = "radio" class = "PaymentMethodType" onclick = "ShowCCFields (this.value); "checked ="true"value ="1"name ="PaymentMethodType"/ > credit card < br / >

    < input type = "radio" class = "PaymentMethodType" onclick = "ShowCCFields (this.value); "value ="5"name ="PaymentMethodType"/ > PayPal < br / >

    < / div >

    "< div class ="item"> < img alt ="GlobalSign SSL Site Seal"src="/CatalystImages/globalsign-ssl-site-seal.gif "/ > < / div >

    < / div >

    < / div >

    < / div >

    "< script type =" text/javascript"src="/CatalystScripts/ValidationFunctions.js "> < / script >

    < script language = "javascript" type = "text/javascript" >

    <! [CDATA]

    var submitcount42059 = 0; int checkWholeForm42059 (theForm) {var why = ""; if (theForm.FirstName) why += isEmpty (theForm.FirstName.value, "Name"); if (theForm.LastName) why += isEmpty (theForm.LastName.value, "Last name");} If (theForm.EmailAddress) why += checkEmail (theForm.EmailAddress.value); If (! theForm.PaymentMethodType: getRadioSelected (theForm.PaymentMethodType) == 1) {if (theForm.CardName) why += isEmpty (theForm.CardName.value, "Name on card"); if (theForm.CardNumber) why += isNumeric (theForm.CardNumber.value, "card number");} If (theForm.Amount) why += isCurrency (theForm.Amount.value, "Amount") ;} If (theForm.PaymentMethodType) why += checkSelected (theForm.PaymentMethodType, "payment method"); If (why! = "") {alert (why);} return false ;} If (submitcount42059 == 0) {submitcount42059 ++; theForm.submit (); return false ;}; else {alert ("the form submission is in course."); return false ;}}}}

    Info credit card is not required if you pay by PayPal, hosted credit card, COD etc.

    function ShowCCFields (val) {}

    If (! document.getElementById ('paymentdiv'))

    return;

    If (val! = 1).

    document.getElementById('paymentdiv').style.display = 'none ';

    on the other

    document.getElementById('paymentdiv').style.display = 'inline ';

    }

    []] >

    < /script >

    < / div >

    < / make >

    < / div >

    This replica of support cured the problem...

    Gaurav Sharma (Adobe Business catalyst Support)

    20 Feb 04:12 (EET)

    Please contact us!

    I just saw your shop online purchase form, which contains updated credit card fields.
    http://screencastmb.worldsecuresystems.com/IMG/2013-02-20_1309.PNG

    According to the description of the area, he used fo rupdating CC details, not for purchases.
    Remove this area of system and reinsert the form and then it should work

    Kind regards

  • Change the credit card on Pay Pal payment option: not so fast!

    I have been informed by cat care client Adobe tonight that if you are currently subscribed creative cloud you can not change your payment option credit card with Pay Pal without cancel your subscription and get a new one.  Can someone please explain to me why I have to jump through hoops to Adobe for an option which should be a simple change in their payment system?

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