cross-platform upgrade?

Can I get cross-platform upgrade Adobe creative suite 5 Design Premium (students and teachers edition) from PC to Mac OS 10.10.2?

No, cross-platform Exchange is supported only for the latest version of the CS version which is now CS6.

Product order | Platform, language Exchange

Tags: Adobe Licensing

Similar Questions

  • Cross-platform upgrade question

    I'm posting this question here, as I've had less than satisfactory results from ask customer support about this. I know that this forum is moderated by some great people at Adobe and hope someone can clarify this matter for me.

    I currently own CS3 Design Premium for Windows and need to buy CS5 for Mac. A search for 'Cross-platform swap' on Adobe has led me to this page: http://kb2.adobe.com/cps/405/kb405819.html. However, the instructions do not match what is available on the support page. Under return/exchange/refund , I have only the following options:

    • Duplicate command
    • Product not performed / works as expected
    • Incorrect update bought
    • Bought the wrong product/platform/language
    • Delivery problems
    • Cannot download the order
    • Wrong product delivered

    None of these options is correct as described in the article. I decided to discuss with the customer and the representative told me that all I had to do is shut down the upgrade and I could choose what platform to install on the first run. Really? The representative stated that CS5 included two disks, one for installation of Windows and the other for OS X. He assured me that I would have no problem to install CS5 on my Mac upgrade, although I've never installed CS3 on this machine.

    I am skeptical about this approach for two reasons: one, Adobe has never offered together Win and Mac disks for versions of CS. Two, when I go to the pre-order CS5, I need to make a choice between platforms.

    Has Adobe changed its mode of delivery of Creative Suite products? Are really included two disks of platform? If this is not the case, there are two things that must be accomplished:

    1. Article http://kb2.Adobe.com/CPS/405/kb405819.html must be corrected. Cannot perform the steps as described.
    2. Representatives of support for customers should be advised that they provide incorrect information regarding cross-platform upgrade procedures.

    Finally, I need information correct on how to go about upgrading my CS3 to CS5 Mac Windows. I buy an upgrade disc and use my CS3 serial number to install? I do some sort of return and if so, how?

    Thanks in advance to anyone from Adobe who is willing to take the time to answer my question.

    Line background here, you need to call Adobe to do this. A cross-platform swap is possible only for the current versions.

    What you need to call and tell them that you want to upgrade Windows CS3 to CS5 Mac. It's as simple as that.

    Bob

  • Cross-platform upgrades are allowed?

    I own a copy of Adobe CS3 for Windows. I recently bought a Mac and need to get Adobe Creative Suite (preferably CS6) put in place in this regard. What I have to buy a completely new version of Creative Suite for Mac, or can I buy a version upgrade of Mac and then use my code of the version CS3 Windows to validate the version upgrade on my Mac? If I can do it, he must also buy a version upgrade of the CS6 for Windows and install it using the same license key for CS3 to validate the upgrade Windows version?

    Quite true.  And to answer the last part of your question, it is not possible to buy two updates on the two operating system platforms and use the same previous unique license key to activate the two copies...  You will need to choose a platform or another to use for the upgrade, unless you get creative cloud instead which allows you to install CS6 etc. on both platforms at once.

  • Can you still get an upgrade of cross-platform for CS3?

    I am a mac user and recently bought CS3 Design Premium for windows used - nobody knows that you can always get a cross-platform upgrade windows to mac without upgrading to CS4?

    Adobe currently provides no new licenses (which a crossgrade is considered a new license) to non-current versions of its software.

    -Dov

  • PC and MAC cross-platform

    I bought creative suite for my student daughter CS4, version student about £500 - (no wonder PTA are broke) she need only photoshop and illustrator, but the cost of these programs separately was more than the entire suite.

    She wanted to upgrade just photoshop and illustrator, CS5, but apparently you can do, you must update all the more... for another beautiful award. (adobe did not bother explaining this issue when buying)

    She had CS4 on his desktop PC and on his cell phone. Laptop broke, and being an art student, she decided to buy a MACbook. (without my knowledge, but I can understand his reasons)

    MOM software does not work on my MAC!

    Now, we are facing the whole PC - MAC cross platform question.

    She can upgrade to CS5 and change the license for MAC, but then she can't use it on his PC.

    After reading it was yet another version, now CS 5.5, I just got tired of Adobe, it's fresh and how to total crap that he treats his customers, the lack of flexibility, the price that really are paralyzing if its just something that soak you with occasionally, so she is going to use gimp.

    Why can't make cross-platform software, even Corel Adobe offers that.

    I can see why people eventually adobe software piracy, it seems that more than one easier option that pulling your hair out because you can't just get to level PS and Illustrator, but rather must upgade a whole series of things you never wanted nor will never need.

    But the biggest nightmare, it's that you can't share the license of the software between a mac and a PC.

    If it is incorrect, I wish someone could tell me, I tried adobe support and I was told I could upgrade to CS5 and change the Mac platform. Once again for a fairly large amount.

    It was after I asked the question "can I share the software on PC and MAC?

    CS4 was fine, she didn't want CS5 or CS 5.5... all she wanted was to be able to occasionally use two software programs that cost £500 at a time of its computers, a mac a pc.

    guardians of course expect to have a PS... (most children, but they seem to all have hacked their)

    We descended the respectable road honest and bought the software thinking it would last him the 3 years at University... oh jeez.

    Sorry to hear the difficulties you and your daughter have had.  Certainly, you drive safer to buy your software, as many illegal downloads are laced with viruses and can do much harm.

    Regarding the policy on the extensions, it generates an exchange of views.  But there still is a (little known) way buy Adobe CS5 multi-platforms to install on Windows and Mac OS, even if it would require a new update for you now.

    Hope this helps and good luck to your daughter in his studies.

  • Boot camp unrecognized cross-platform records

    So here's a little history, I had an installation work of Yosemite and Win 7 ultimate running on my MacPro 3.1 beginning 2008, saw disks cross-platform with the standard read write limits, data was all mixed-platform so I decided to backup my stuff at the same time, wipe and do a clean install, I only have a disc of snow leopard OSX so I wiped and did a clean install with one of there , I noticed there was a worm even newer to avalible OSX install El Capitan then I updated level and attempted to do a training camp, although bootcamp and apples website says that my machine would support 7 when you enter the disk, he said I could do only a win 8 64-bit installation, I did not no more nor want to. It's jogging my memory that I had to modify the plist for the first time I did this, so I started to do some reading and what appeared to be the fastest workaround has been download a copy of bootcamp 4, because the new version does not support mixed installation of the iso (32 & 64 bit ver on one disc) did the installation went well spent ran boot camp software Player was not grateful so I tried to connect to the internet and there was a problem any appeared adapters but I just couldn't join the network and other issues at random so I started back in OSX deleted the partition and booted, this time networking the problem has been resolved but hard disk recognition was still a question , from windows I can openboot camp software and select this option to start card, but can not see the player mac, Mac I see windows on the desktop player but does not not in the utility disc or bootcamp and a target boot disk.

    Sorry for the long background but I seem not to be the only person having this problem perhaps this may help understand why its happening and lead to a better solution, aka prevent it

    Here is the info that you seem to need to read the other discussions on this topic

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