Cross-platform upgrades are allowed?

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• Cross-platform upgrade question

  I'm posting this question here, as I've had less than satisfactory results from ask customer support about this. I know that this forum is moderated by some great people at Adobe and hope someone can clarify this matter for me.

  I currently own CS3 Design Premium for Windows and need to buy CS5 for Mac. A search for 'Cross-platform swap' on Adobe has led me to this page: http://kb2.adobe.com/cps/405/kb405819.html. However, the instructions do not match what is available on the support page. Under return/exchange/refund , I have only the following options:

  • Duplicate command
  • Product not performed / works as expected
  • Incorrect update bought
  • Bought the wrong product/platform/language
  • Delivery problems
  • Cannot download the order
  • Wrong product delivered

  None of these options is correct as described in the article. I decided to discuss with the customer and the representative told me that all I had to do is shut down the upgrade and I could choose what platform to install on the first run. Really? The representative stated that CS5 included two disks, one for installation of Windows and the other for OS X. He assured me that I would have no problem to install CS5 on my Mac upgrade, although I've never installed CS3 on this machine.

  I am skeptical about this approach for two reasons: one, Adobe has never offered together Win and Mac disks for versions of CS. Two, when I go to the pre-order CS5, I need to make a choice between platforms.

  Has Adobe changed its mode of delivery of Creative Suite products? Are really included two disks of platform? If this is not the case, there are two things that must be accomplished:

  1. Article http://kb2.Adobe.com/CPS/405/kb405819.html must be corrected. Cannot perform the steps as described.
  2. Representatives of support for customers should be advised that they provide incorrect information regarding cross-platform upgrade procedures.

  Finally, I need information correct on how to go about upgrading my CS3 to CS5 Mac Windows. I buy an upgrade disc and use my CS3 serial number to install? I do some sort of return and if so, how?

  Thanks in advance to anyone from Adobe who is willing to take the time to answer my question.

  Line background here, you need to call Adobe to do this. A cross-platform swap is possible only for the current versions.

  What you need to call and tell them that you want to upgrade Windows CS3 to CS5 Mac. It's as simple as that.

  Bob

• cross-platform upgrade?

  Can I get cross-platform upgrade Adobe creative suite 5 Design Premium (students and teachers edition) from PC to Mac OS 10.10.2?

  No, cross-platform Exchange is supported only for the latest version of the CS version which is now CS6.

  Product order | Platform, language Exchange

• How many upgrades are allowed?

  I upgraded from LR2 to LR3 and must now upgrtade LR4. Can I purchase another upgrade or do I have to buy the complete package?

  Thank you

  Yakir

  You can simply upgrade. It remains possible to LR1 to 4, for the price of an upgrade.

• Can you still get an upgrade of cross-platform for CS3?

  I am a mac user and recently bought CS3 Design Premium for windows used - nobody knows that you can always get a cross-platform upgrade windows to mac without upgrading to CS4?

  Adobe currently provides no new licenses (which a crossgrade is considered a new license) to non-current versions of its software.

  -Dov

• Are cross-platform plugins?

  Are plugins developed for sequelae compatible on both Mac and Windows, or must we take into account the platform their help during the development of a plugin?

  generally speaking, it should not be a problem to transfer from pc to mac (and vice versa) using the same code.

  more than 99% of the API is entirely cross-platform without any specific remarks.

  There are a few rarities, and they are documented.

  most of the major differences between the platforms come when you use the OS API. (opening a window-level operating system for options, for example)

  but in terms of management of buffers, pixels, ram and the use of the suites API, you should have no worries.

• Cross Platform Application

  Hello everyone,

  We are trying to develop an application in our Organization, which must run on different tablets. Tablets can be either iOS, Windows, Android or Blackberry OS based. My question is:

  Would be the same code (with perhaps bit of customization) is sufficient for all or we would need to have separate development (and effort) for different OS.

  If no separate then development Flex 4.5 is a buy it now for us :)

  Also, please tell us if people lived all important issues (especially with the graphic components & live data via webservices connectivity) while developing applications for devices not based on windows using Flex 4.5 or it is a veil of sweetness.

  All input will be greatly appreciated.

  Thank you

  AP

  AIR is designed to allow you to make cross-platform development, sharing the same code. In our Organization, I learned flash/flex and made a soft complex (connection with a web server to share audio/images/xml), the dynamic generation of forms, compression of photo, drawing, pdf generation and widgets personalized and many more) before the end of the trial version of Flash builder...

  We made then it... You must download the trial and try it for a few days. You will see how it is easy to develop a solution that works on AIR, iOS, Blackberry, Windows, Mac and Linux tablet...

  For graphics and live connectivity, you can check this app (http://www.adobe.com/devnet/flex/samples/sales-dashboard-application.html).

  What you need to know is that there are limits (but Adobe strives to implement new features) in the ATMOSPHERE. If you need access to a large number of sensors or native phone API, AIR might give you a hard time...

  Good luck!

• PC and MAC cross-platform

  I bought creative suite for my student daughter CS4, version student about £500 - (no wonder PTA are broke) she need only photoshop and illustrator, but the cost of these programs separately was more than the entire suite.

  She wanted to upgrade just photoshop and illustrator, CS5, but apparently you can do, you must update all the more... for another beautiful award. (adobe did not bother explaining this issue when buying)

  She had CS4 on his desktop PC and on his cell phone. Laptop broke, and being an art student, she decided to buy a MACbook. (without my knowledge, but I can understand his reasons)

  MOM software does not work on my MAC!

  Now, we are facing the whole PC - MAC cross platform question.

  She can upgrade to CS5 and change the license for MAC, but then she can't use it on his PC.

  After reading it was yet another version, now CS 5.5, I just got tired of Adobe, it's fresh and how to total crap that he treats his customers, the lack of flexibility, the price that really are paralyzing if its just something that soak you with occasionally, so she is going to use gimp.

  Why can't make cross-platform software, even Corel Adobe offers that.

  I can see why people eventually adobe software piracy, it seems that more than one easier option that pulling your hair out because you can't just get to level PS and Illustrator, but rather must upgade a whole series of things you never wanted nor will never need.

  But the biggest nightmare, it's that you can't share the license of the software between a mac and a PC.

  If it is incorrect, I wish someone could tell me, I tried adobe support and I was told I could upgrade to CS5 and change the Mac platform. Once again for a fairly large amount.

  It was after I asked the question "can I share the software on PC and MAC?

  CS4 was fine, she didn't want CS5 or CS 5.5... all she wanted was to be able to occasionally use two software programs that cost £500 at a time of its computers, a mac a pc.

  guardians of course expect to have a PS... (most children, but they seem to all have hacked their)

  We descended the respectable road honest and bought the software thinking it would last him the 3 years at University... oh jeez.

  Sorry to hear the difficulties you and your daughter have had.  Certainly, you drive safer to buy your software, as many illegal downloads are laced with viruses and can do much harm.

  Regarding the policy on the extensions, it generates an exchange of views.  But there still is a (little known) way buy Adobe CS5 multi-platforms to install on Windows and Mac OS, even if it would require a new update for you now.

  Hope this helps and good luck to your daughter in his studies.

• What is the right way to this cross-platform application?

  Hey y ' All

  I am a multimedia application with LV2010 and I am trying to do cross-platform (win and mac os x).

  The I need the feature requires the use of system libraries, I have access to enough similar functions in the two operating systems

  (winmm.dll in windows, coreMidi.framework in mac OS X)

  With the exception of the current system of appeals on the screws will be identical.

  I can do the work of VI in a platform by using the call library function node, but I don't want to have two copies of everything.

  I tried to do sub wrapper VI that puts the call library function node in a case statement and detects the OS but this VI will not executable due to dependencies (will not find the library referenced in one of the cases depending on the operating system you are running)

  Is there any way I can specify what Subvi to load on a project or something to get this issue sorted dependency?

  You want to encapsulate the platform-specific code in a conditional structure disable with a condition for each supported platform.  The symbol of the OS is already defined; see Help for the creation of disable Conditional Structures, which lists the predefined symbols and values.

• Scalability and cross-platform Web Viewer features

  If I understand door MEA Mobile apps, our company is interested in using AEMM provided the web viewer is cross-platform capable.

  On the phone, the web viewer support a sensible overview; However, seems to want to launch the application.

  On Tablet (iPad, at least), the web viewer displays the message: "this content is no longer available.  "Download the application to enjoy similar content."

  On the desktop, the experience is good; However, what scalability is possible; as the sensitive available refining?

  This ability would be major for our society - both in the launch of new projects, as well as our full range of editions of the migration.

  The web viewer only works on desktops and laptops. It is not supported on phones and tablets.

  Extensibility for web office viewer is similar to iOS and Android apps. Creating workflow API and most APIs Cordova associated with the application, user, device and content work similarly in web viewer as they do in iOS/Android, but Cordova APIs that are specific to mobile devices (such as the camera and geolocation) do not work in Office web viewer.

• Cloud sync problem creative cross-platform

  I have a problem with the photos on my Windows PC CC only appear file is not in my iphone app or ipad to lightroom?

  If I edit a photo on my ipad it synchronizes and is visible on the application of lightroom on my iphone but not in my folder of creative cloud on my windows PC? I thought it was cross-platform? all applications are signed on the same account.

  I thought that all files would be sync between pc and iOS apps winows as long as they are signed into the same account. But if I put a picture in my folder of creative cloud on my windows pc's will NOT sync to my iphone or ipad? Why?

  Help please

  Post edited by: Neil Holsgrove

  For what that this either to synchronize with devices, CC all photos must be in the CC folder not anywhere else on the computer.

  LR mobile uses no CC to synchronize photos, you can install mobile on your iPhone If you wish.

  As I said to use the CC to sync application, the photos must be in the CC folder on the computer!

• Creative suite 5.5 is cross-platform

  I'm changing to a Mac. Creative suite 5.5 is multi-platform?

  No it's not.

  You can request an exchange of platform but you cannot mix platforms of Creative Suite products.

  ml https://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.HT

  It would be no problem with Creative cloud products which are cross-platform.

• The computer I use at work is a PC. I know that you are allowed to install programs on two computers, a computer work and a laptop. My laptop is a Mac. Is it possible to install the second copy on a Mac?

  I don't know if I'm in the right forum for this question, but I don't know where else to ask about installation on platforms. Thus, the computer I use at work is a PC. I know that you are allowed to install programs on two computers, a computer work and a laptop. My laptop is a Mac. Is it possible to install the second copy on a Mac?

  What exactly Adobe product?

  Clouds: Yes.

  Creative Suite: No.

• JavaFX as a cross-platform solution

  Java has successfully delivered on the promise of "write once, run everywhere" for many years, but now, as new platforms (iOS, Android, Windows Mobile, etc.) make their appearance, it is, in my opinion, is quite true.
  
  Oracle showed some demos of JavaFX on mobile platforms and asked for comments on JavaFX on iOS and Android. And in fact, there is a demand of stong for a cross-platform solutions. We have just received a request from one of our customers in the automotive industry, to provide an application that works on a desktop computer and an iPad.
  
  JavaFX are possible as a future cross-platform solution for mobile and desktop?
  Are there plans to make the JavaFX builds in demo at JavaOne, available as the first versions of the preview, in the future?

  Are there plans to make the JavaFX builds in demo at JavaOne, available as the first versions of the preview, in the future?

  I doubt that you would want that.
  The stuff was demo code just probably hacked together for a showcase of JavaOne.
  Now that the code would be almost certainly archaic, undocumented and not maintained.

  However, what you probably want, that's what Richard has recently published-online
  «JavaFX on ARM is a deliverable of 3.0, and we built and milestones for partners and others.» You may contact Nicolas Lorain for more details. There will be a public developer preview between now and the 3.0. »
  JavaFX for ARM?

  You can talk about your "request for one of our customers in the automotive industry" Nicolas and see what happens.

• Buddy API Cross-platform projector

  I am trying to create a cross-platform projector that contains the buddy api xtra. I looked in various forums on how to do this and followed the steps but with still some problems. I do it on a PC on Director MX 2004. Here's what I did so far, anyone see what I'm doing wrong?
  
  I downloaded the mac version of buddy api (Buddy API Xtra.data & Buddy API Xtra.rsrc) and placed them in Director MX 2004\Configuration\Cross platform Resources\Macintosh
  
  Modified the xtrainfo.txt and added the line at the bottom:
  [#namePPC: "Buddy API XTRA", #nameW32: "budapi.x32"]
  
  But when I try to create the Macintosh projector to the Manager I get the error message:
  ' Can not find the file xtra "BudFile.x32". Continue to create projector?
  
  What I have not donestand is the .x32 additional windows which I included in the projector thorugh modify > movie > Xtras...
  
  HEELLLLLLLPPPPPPPPPPPP

  > when I arrived to modify > movie > Xtras - both budapi.x32 and budfile.x32 are present

  You use functions of BudFile? Should it be included?
  You quoted the error message means that the inclusion of BudFile is
  failing, not Buddy API. If you need the Xtra of split and change your
  xtrainfo.txt file, etc. as you described in your first post - but for
  Buddy file too.