CS6 asking for serial key after 18 months of use

I bought DW CS6 via the model of education and have happily used for 18 months. Yesterday attempted to load a TI to request a serial number of go for a free trial. I have read the forums, and it is a common problem. How to solve this? If not, can I get a refund? I also do not have a serial number on the packaging, rather a product Code.

Hello Belinda,.

This seems very strange, and then you should take a look at database of Adobe, to see what is stored/recorded on your accounts. You will find general information on your account Adobe https://www.adobe.com/account.html > see My productsView all the > these products are associated with your Adobe ID > name > serial number. [And to find your serial number have a look here http://helpx.adobe.com/x-productkb/global/find-serial-number.html > I've lost my serial number >] see comments.

The last time Adobe suggests so too this activation https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing-.

If your problem persists, please click on http://helpx.adobe.com/contact.html and 'open' Please use the cat, I for my part had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.

Hans-Günter

Tags: Dreamweaver

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