CS6 from of the load and the upgrade then please

Despite the best efforts = the only way to open the downloaded files should use winzip - the adobe opener would not work.  WinZip has brought with it at least 9 additions of lie of virus I had to remove. CS6, I decided to continue in trial mode that I need to be sure the opening I can eat up if necessary.  I after trying several ways to update all failed as the down loader adobe could not be downloaded first.  I'm starting to think that after 14 wasted hours and zero sales support Allaire and tech with no number of cases given - I will just stick with CS5 and get my money - any ideas on how I can get CS6 to update the given offer will be welcome

For the record, I use ESET security and I then went back on other forums and got a trick to download the update tool that worked in an average point round so everything is fine and all downloads completed - thank you Myenium for your entry of CC and ultimately after xx too long hours everything is ok

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