Pay for dreamweaver and Cs6. even if the upgrade?
I upgraded from dreamweaver to cs6. the way it is written, the upgrade instead of buying two different products, so I would only pay for a product.
IM on disability, so I can't afford to pay for both. But it still says on my account that bad pay for both products.
I was thrown by the upgrade. I don't buy them separately. I asked several times on here and on the cat, but no one could answer me before.
Anyone has any ideas how to contact another adobe then chat or phone so that I can get this resolved? Thank you 1 million. Sharon T
@twasabugcats - please contact Customer Support. They can unsubscribe PS and then you have more creative cloud subscription. The number to call for support is 800-833-6687 (from Monday to Friday, from 05:00 - 19:00 PST).
Tags: Adobe
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My computer is Windows Vista and I pay for Photo Shop CS6, but it will not download. Can I download the CS5 and how?
Photoshop cs5 is designed to:
Windows XP with SP3
Windows Vista Home Premium, Business, Ultimate or enterprise with SP 1 (P2 S recommended)
Windows 7
Photoshop cs6 is designed to:
Processor Intel Pentium 4 or AMD Athlon 64
Windows XP with SP3 or Windows 7 with SP1
CS6 applications support also Windows 8 and Windows 8.1.
* Video features are not supported on 32-bit Windows systems.
* 3D features are disabled and some features of mercury from the improved graphics engine may not work with less than 512 MB of VRAM. Read the Help section.
If you just buy CS6, you might be able to get a refund, but Adobe sells more software CS5. Is it possible to upgrade your computer to make it compatible? Here are the system requirements for photoshop:
System requirements | Photoshop
Guinot
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Discovered that I can't attend Photoshop World Expo unless I have sign up for PSW and pay for classes. I have attended the past 2 years and have learned a lot about the mini classes at the Expo, so why I'm not welcome this year?
Hi Thomas,
I'm afraid that you ask in the wrong place. Photoshop World is organized by Kelby Media, and the web site is
On this site, there are a few suggestions (e-mail and telephone) contact:
I hope this helps!
Mike
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I tried to acivate the code to get the license for photoshop cs6 extended student and teacher edition for mac and it says that the code has not been activated. Am I missing a step?
Using redemption code
http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
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I pay for dreamweaver, but always says that I don't have a license
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I pay for Photoshop and Lightroom, but cannot use
I pay for Photoshop and Lightroom, but cannot use
When you ask a question you will need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
Exactly what version of the program do you have problems?
This error message you see?
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Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.
Hi decoen,.
Your subscription is activate kindly try to disconnect from Creative Cloud app and reconnect.
Please consult Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
It could be useful!
Rayyan
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Hi all. I have adobe PS cc and I want to upgrade for PS and lightroom. How can I go about it without having to pay for two and a unique combined price? Thank you
You should talk to Adobe Support by chat or phone when they are available (not usually weekend) because they might be able to help to organize the change without any cancellation penalties.
Phone/Chat support - for the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )Otherwise what you would normally do, it is first of all visit the following page to see what you can do on your own
Manage your membership and your payment. Creative cloud
and then if necessary undo the current plan (penalties being possible) and subscribe to the new.
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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I don't have a license key for CS5 and CS6 not because I was a student at the Academy of Art University in San Francisco and license keys have been distributed to all students for CS5. I did a reset on my computer and I want to reinstall the software, but I'm no longer a student there and cannot get a license key for CS6. So I was wondering if the old version is still available for download.
Please follow the steps below to download Master collection CS5:
1. go to CS6 Master collection download page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=master_collection
2. sign in with your Adobe ID
3. copy that a paste the following links on the address bar and press on enter.
Adobe Master Collection CS5 Windows English
http://trials2.Adobe.com/AdobeProducts/Stam/CS5/Win32/MasterCollection_CS5_LS1.7z
http://trials2.adobe.com/AdobeProducts/STAM/CS5/Win32/MasterCollection_CS5_LS1.exe
4. save the files.
5. run the .exe file.
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Hi, I just paid for this 11euros per month thing, for Lr and Psalm I had the trial version installed before and now I paid, I can not connect to the bloody thing, it asks me to enter a serial number, which I did not... someone has a solution for me please...?
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Keyboard shortcut for "next" and "previous image", or the previous and following layers
Hello
I host and I like drawing with Photoshop paint tools, but to animate I need to "flip" - which is just quickly move from one drawing to the next, as you would with sheets of paper size: hunting and clicking the arrows is not feasible.
Shortcut keys, or assignable buttons for previous and next images in the animation - or, more simple, for the previous and following layers function keys - would solve this problem completely. This improvement could make Photoshop a viable animation program, in competition with paper plastic and Flipbook Animation.
Is there at least a way I can download an add-on that would do this?
Thank you
Joe
Do you mean something like:
http://help.Adobe.com/en_US/Photoshop/CS/using/WSF7DD9B60-7866-4F01-915e-DE39F672E418a.htm l
http://help.Adobe.com/en_US/Photoshop/11.0/WSF7DD9B60-7866-4F01-915e-DE39F672E418a.html
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I had bought CS5.5 and couldn't do the upgrade, so I became creative Member Cloud. Now I can not access the generator Folio in Adobe Indesign 6.0 and tried to update the CS6.0 but it wont let me connect to the Folio Builder. I produce
a digital magazine with a Monday morning deadline... so when I go into the Panel... is there no connection when I open a new document in Indesign for a digital edition... If someone has an idea made me know. I think I need to uninstall
my old software... the CS5.5... not sure.
I just made sure all my old cs5.5 and cs6.0 adobe indesign versions have been closed. I also closed Adobe Bridge. Then I Redid the update in Adobe Indesign 6.0. My folio Builder is now active and functional. Yay. Problem solved on my own.
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It must be done with a clean installation using a Vista FULL 64-bit disk/license.
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http://www.Microsoft.com/Windows/Windows-Vista/get/Anytime-Upgrade-overview.aspx
See you soon. Mick Murphy - Microsoft partner
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