Current version of Flash installed CC, but get error message asking a newer version?
Last download Flash Professional CC, I am trying to install the Toolbox for CreateJS, but get the following error:
"This extension cannot be installed, it requires a Flash version to inclusive between 12 and 12.
I have installed all the current versions of Flash Professional CC, CC Adobe Extension Manager and the CC itself. Restarted the computer and installed all the updates that it finds. I have the latest versions of the applications, but I still get the error above - what I can do?
Thanks for your help!
ToolKit for CreateJS is already part of the installation of Flash Pro CC. You don't have to re - install this.
It is available for windows-> Toolkit for menu CreateJS
-Reynaud
Tags: Adobe Animate
Similar Questions
-
you are prompted to install KB2509553, but get error 0x8024200D
original title: you are prompted to install KB2509553, but get error 0x8024200D and no record of success to date in Add/Remove programs
It is now the second time that we asked for ASSISTANCE for the exactly the same problem or a problem?
We did a disk clean up and other tasks recommended in the first email response however it has not solved the problem? We don't have time to spend hours on something and have no will of MSN? Also, we have installed and run MSN fix and that did not work either?
17/05/2012, you are prompted to install windows to date KB2509553, one on the successful 17/05/2012, six on 18/05/2012 successful, we failed on 19/05/2012
and 3 successful on 19/05/2012, but when we check why so far failed us we raise error 0x8024200D and nothing for this date is reflected in our add/remove programs?
I think there is a problem with that, so far as if it actually installed correctly it would not take ten 10 installs place same day KB2509553?
Read this e-amil completely before answering and wasting my time telling me to do things I do every day by running Norton 360 version 6!
Hi, Gordon J.RAVEY,.
· Did you do changes on the computer before the show?
· You are able to install other updates successfully?
Follow these methods.
Method 1: Temporarily disable the security software.
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
Method 2: Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click restart to restart the computer.
Method 3: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.
http://www.Microsoft.com/downloads/en/default.aspx
Method 4: Follow the steps in the article.
-
HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!
Hi Joseeyk67276640,
'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server. From the following link, please download the version of Illustrator, you need: other downloads
Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.
Navigate in the log files in one of the following folder:
Mac OS: / Library/Logs/Adobe/Installers /.
C:\Program Files (x 86) \Common Files\Adobe\Installers\
The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.
You can use a utility to extract the 7z or gz to unzip.
Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)
Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.
Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html
Let us know if that helps.
-
Have an older iPad that I inherited. iOS is outdated but get error message when I try to update. Support instructions do not match my iPad. This was bought in 2011 I think. I need help to remove the update one put it back.
CBTEKRONY wrote:
Have an older iPad that I inherited. iOS is outdated but get error message when I try to update. Support instructions do not match my iPad. This was bought in 2011 I think. I need help to remove the update one put it back.
What is this error message that you receive? This would help a lot. From there, a person must be able to provide some additional troubleshooting steps.
-
When you install Adobe Presenter, get error message not compatible platform.
When you install Adobe Presenter, get error message not compatible platform.
Check the tech specifications to see if your system meets the minimum requirements for the software.
-
I need help to install the presets achieved via the Adobe website. I use OS X 10.11.2 and LR6. Watched more each tutorial on You Tube, I get error messages. Help! JV
Please check: A12E5 error installing Adobe Creative product cloud
-
Try to install FLAC Frontend in Windows 7 64 bit, but get error message
Hello
Tried to install FLAC Frontend but get this error message...
The Module MSCOMCT2. OCX was loaded but the call to DllRagisterServer failed with the error 0x8002801c code.
I looked online and saw tips for Vista that said to try to run Setup in administrator mode. I tried and failed with error
The module MSCOMCT2. OCX was not able to load. Make sure the binary is stored at the specified location or debug it to check for problems with the binary files or dependent.dll. The module is not found.
Seen elsewhere on run CMD in administrator mode and typing in what follows - regsvr32 \windows\system32\MSCOMCT2. OCX - hit enter, but I get the same error message as I do run the installer in administrator mode.
I see some online have got it working using the method above, but it could be that I'm not because it is a 64-bit Windows 7 installation?
The file can be found here
http://members.home.nl/w.Speek/FLAC.htm
This was taken from another forum to help. This solution is simple and works.
> The only thing that has solved this problem for me installs the following:
>>
http://www.Ascentive.com/support/New/libraryfiles.exe
>>
> treadmill Syswow64, not the System32.
WHEN THERE YOU ASK WHERE YOU WANT TO INSTALL THE FILES
REPLACE "System32" with "SysWOW64".
Install FLAC Frontend and it will load smoothly.
Enjoy and enough bickering. Moderators, please be more useful than a verification of the compatibility lists and say ' well, if she's not here, then go the manufacturer! That is poor it helps and is to say "We will NOT help you."
-
After installing IE9, I get error messages when I try to print from a Web page
original title: res://ieframe.dll/preview.js problem!I installed IE 9 since when I can't print pages on the web and my windows mail gets frozen. I get this message when you try to print, res://ieframe.dll/preview.js. I used online tools to analyze and repair sites, but it seems that I have to pay to make a repair, something nice, yes you have a problem, but we pay to do the sort! I can print from Chrome and Word docs. I have vista. Norton and I updated and used its own registry.
Thank you very much.
But before I saw the above I uninstalled IE9 and went back to IE8 and I coulld printing web pages and emails on the mail of the window. I'm in tears of happiness.
Lesson, if it's not broke don't update.
-
When you try to install the updates get - error message 80070490
tried to download explorer 9 - it keeps coming back install updates - I install the updates, but it still fails install returns the error code: 80070490
tried to download explorer 9 - it keeps coming back install updates - I install the updates, but it still fails install returns the error code: 80070490
See if this Support Microsoft tutorial can help you:
http://Windows.Microsoft.com/en-GB/Windows-Vista/Windows-Update-error-80070490
If you have any other questions, please repost in the Windows Update forum:
http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?tab=unanswered
-
Re-installing CS4 and get error message saying: database installation is corrupt
I'm trying to re - install CS4 on Windows 8 PC - keep getting database installation is damaged error
Error «...» The Installer database is corrupt... "When you install Adobe Creative Suite 3 products
-
try to install itunes 9, get error message - error occurred during the installation of the political Assembly 8.0.microsoft.vc80.CRT, version 8.0 (see above). Am able to install quicktime OK. I uninstalled itunes and quicktime, cleaned the installer, deleted the users temp directory and restarted several times - always get the same error and does not support network for apple, install
Hello. It worked for me:
1. download and install 7 - zip;
2 right-click the iTunesSetup.exe icon and choose 7-zip > 'excerpt from iTunes\ ";
3. then double-click AppleApplicationSupport.msi and install;
4 install everything except iTunes;
5. install iTunes;
5. it must be . -
I am installing a 'version SIP76Live' program and I get error messages 1304, 1310 and 1603
I'm tired of a clean boot and uninstall it reinstall options - but I still get the error messages:
Error 1310 writing in the file C:\windows\system32\FTS32. DLL, make sure you have access to this directory.
I'm the only account on the machine and I am the "administrator."
Help
Original title: I am trying to install a program "version SIP76Live" and I get error messages 1304, 1310 and 1603, I tried the clean boot option, but no help no can I do?
Hello
1. How do you try to install the program? Is it using any CD/DVD or via online?2 have you installed the program before this computer? Is it compatible with Windows 7?
3. are you able to download and install other programs?
Method 1:Perform a disk cleanup and check if it solves your problem
Reference:Delete files using disk cleanup
http://Windows.Microsoft.com/en-us/Windows7/delete-files-using-disk-cleanupMethod 2:
Perform the steps provided in the article and FixitHow to solve problems when you install or uninstall programs on a Windows computerMethod 3:
You can also temporarily disable the security software and check
Reference:
Disable the anti-virus software
http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
Firewall: Frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/firewall-frequently-asked-questions
See also:Troubleshoot installing or uninstalling programs
This also applies for Windows7Hope this helps -
I try to install my Adobe Acrobat 9 on a newly purchased computer, but getting the message that my serial No. is not valid. I faced the problem of the last time I changed my PC, but Adobe offers support.
Acrobat 9 is not compatible with the current operating system, which is probably the reason why they don't support you, but they still let you know if your s/n is valid or not... Try to contact them again and ask for this information.
-
Bought Office Acrobat 11 DC Pro to my PC running Windows 7 - I have more than enough RAM and storage, but get the message: "this application cannot be installed on this operating system. The installation program will end now. Please refer to the minimum requirements to... "Can't determine the location on the Adobe Web site to get answers. Any suggestions?
I deleted an earlier version of Acrobat Pro from my computer. Still, I get the same message.
Hi John,.
Please specify if you have purchased DC Acrobat or Acrobat 11 or upgrade you to the latest patch for Acrobat 11, that is to say 11.0.11 so that we can help you accordingly.
I wonder if you have checked your system requirements before you download Acrobat.
I would also ask to share with you the screenshot of the error message with us.
You could probably uninstall Acrobat using cleaning tool. Here is the link for the same thing.
http://labs.Adobe.com/downloads/acrobatcleaner.html
If you were installing DC, check out the following link to download.
https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html (classic)
https://helpx.Adobe.com/Acrobat/KB/Acrobat-DC-downloads.html (continued)
Concerning
Sukrit diallo
-
I try to install a program, but get a message came
I try to install a program, but get a message pop up - windows that install Service could not be accessed. This can occur if the Windows Installer is not installed properly. Contact your Supprt staff for help - can someone help me please. I don't know if this is part of the same problem but when I tried to install a game I got a message - 1607 unable to install InstallShield Scripting Runtime thank - you
I try to install a program, but get a message pop up - windows that install Service could not be accessed. This can occur if the Windows Installer is not installed properly. Contact your Supprt staff for help - can someone help me please. I don't know if this is part of the same problem but when I tried to install a game I got a message - 1607 unable to install InstallShield Scripting Runtime thank - you
RE: Windows Installer Service could not be accessed
Try this tutorialhttp://www.Winhelponline.com/blog/Vista-the-Windows-Installer-service-could-not-be-accessed/
I can't answer the last question about the error code 1607.
Maybe you are looking for
-
Firefox Sync synchronizes QuickFox Notes?
I use Xmarks but does not workI was advised to disable Firefox Sync and then sync XmarksFirefox Sync synchronizes QuickFox Notes, so I did not need Xmarks
-
I am trying to display fabric.com. Initially, I looked the site very well, then I have connected to a WiFi with bad service and none of the pictures showed on this site and others. Now whenever I discovered the site, photos do not come to the top. I'
-
Re: Portege 3500 - part of RTC CMOS battery repalcement not.
Hello My Toshiba Portege 3500 RTC CMOS battery is low as constantly lose the BIOS settings but not its standard CMOS batt then what part of repalcement don't.Should I use the same party as an another Toshiba laptop I can find on eBay? I don't want to
-
Cannot charge the battery of the iphone
Charger not step to the iPhone to charge the battery
-
Hot flashes black for a second opening alarm application
Z3 compact, since updating to 6.0.1, Marshmallow everytime, I open clock/alarm app the screen flashes black for a second or 2 before showing open