Curve of Smartphones from blackBerry Desktop Software recognises not

Need help please, can't find any other support BB contact.

Downloaded BB Desktop Software on the laptop (Vista) and get screen saying device to connect. What connection BB Curve 9360 with USB cable, nothing happens in Charge only mode (as recommended by the help of BB). I have mass media ticked (as found on your forum).

When you use the USB Mode, it opens the file manager with only access to some pictures of BB. When you try to media Mode it open Windows Media Player and messed up my photos on BB.

Please let me know how to get the mobile BB Desktop Software to recognize my device BB Curve, so that I can get it backed up. Thank you very much.

Option 1. Preform a traction battery on the BlackBerry.

Option 2. recharge the bb desktop software.

If the void these useful, your device may not be compatible with bb desktop software.

Tags: BlackBerry Smartphones

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