Custody of the creative cloud disconnect me

Similar Questions

• Impossible to disconnect from the creative cloud

  I am running Lightroom and Photoshop CC on my workstation with Windows 10 PC.

  Everything was fine until a few days ago, then I was away for a few weeks without using the workstation. Today, trying to launch Lightroom, the app refused to start, suspended to the start screen. It the same for Photoshop.

  I tried to check creative cloud app but it seems to be locked with an account that is not mine. The app tells me to check my email address but one that is displayed, it is not correct.

  I tried to follow this guide (connect and disconnect enable or disable applications Cloud Creative) but the menu preference is pretty empty, the only options available are 'help', 'Quit' and 'lock on the taskbar", which should be an option of Windows. CTRL + Alt + R has no effect. The only buttons on the main screen of the application are 'check again' and "re-send the verification email", but because the enamel is not mine, that have no effect.

  So I tried to uninstall all applications using the Windows tools (remember, the creative cloud app is locked), removed from cloud app so creative and restarted the PC. Finished, I downloaded once more the application of Creative Cloud on the main site, but once installed it the same situation.

  I repeated the previous steps, twice (uninstall, reboot, download, install, launch application cloud creative), also tries to update Windows (now I'm with the update of the anniversary, while for the first 2 tests, I was with the previous version) but the rest of the problem.

  I have no more ideas, can you please help me? I am quite stuck.

  Thanks, best regards

  Lorenzo

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Anyone else is disconnected from the creative cloud after signing?

  For some reason I keep to be disconnected from my creative cloud account. Normally, I'm signed in automatically. But today the creative Cloud application asks to connect you. And then after a few minutes, I get kicked out and have to log in again.

  Stem

  If you have windows

  1: open the Task Manager and end Adobe all processes. You can find the process as AAMupdater, AAMupdater notify, Adobe crash the daemon process.

  2. now navigate to c: / / Users/username/appdata/local/adobe/OOBE and rename it OOBEold. and aamupdator to aamupdator.old

  3: then run creative cloud, login and click on the applications tab.

• "Disconnect from the creative clouds" is grayed out.

  Hello

  When I Open CLOUD CREATIVE preferences-> general-> account

  "Disconnect from the creative clouds" is always grayed out.

  I want to disconnect from the creative cloud and sign in using different adobe ID.

  Thank you

  Chavigny

  Hi Chandub,

  This may indicate that the creative application cloud does not completely load, or does not have sufficient user rights to complete loading.

  Are you on Windows or Mac? If you are on Windows, you can try to run the application using the right-click Run as administrator, if you are on Mac see if the same behavior from a newly created admin account.

  There is also an option with the tool Adobe Cleaner to remove all the information Adobe ID, option 10.

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  Hope that helps,

  Dave

• I have to be online to use the creative cloud

  I have a question. Do I have to be online to use the software? I really don't like to keep my internet connected all the time because I have a little annoying brother who needs to be "gaming"... will be my product stop working once I disconnect?

  Angieh42372689 if you restore your computer to factory settings, then it is likely that the previous data, or installed applications will be deleted.

  You can find details on how to reinstall the Adobe applications provided with your membership to download and install Adobe Creative Cloud applications .  You will want to use the creative Cloud of Adobe desktop application to download and install the applications after the factory restore.

• I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days

  I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days

  Go to Adobe Creative Cloud

  Hello

  Please disconnect applications Adobe CC and exit Adobe CC.

  Reboot the machine and then connect to the application Adobe CC and launch applications.

  Hope that helps!

  Kind regards

  Sheena

• The creative cloud on my computer does not recognize my purchase of Acrobat Pro DC. It keeps saying that my trial has expired

  I downloaded a demo of DC Pro, which has now expired and just recently purchased an annual membership.  When I open the creative cloud, it says that I need to buy CDS to use however on my account, I bought DC.  I have sign-in/disconnected, DC Pro uninstalled and reinstalled and still do the same thing, asking me to buy DC Pro

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Creative cloud disconnection

  Whenever I try to connect to creative cloud, it says I was disconnected and I have to log in again to continue. Therefore, I can't stay connected longer. My login on the website is ok and my applications work correctly, but no way to stay not connected to the creative Cloud. What should I do?

  Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help

  - and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  - and the "loopback" https://forums.adobe.com/thread/1504792

• I just join the creative cloud with the offer complete for students, but when I want to download new applications, they still detect me as a user free trail so that they won't let me download the application again.

  I just join the creative cloud with the offer complete for students, but when I want to download new applications, they still detect me as a user free trail so that they won't let me download the application again.

  Who is that apps are listed as of the tests menu tab Apps in Adobe Creative Cloud app?

  Have you tried disconnecting and signing once?

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Windows or Mac?

• I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I tried t

  I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I have tried to do without success and still get the same error.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I bought Photoshop CC 2015 creative thinking Cloud before running the trial version of my computer. After you have installed the creative cloud, the box with the number of days remaining still apears. How can I proceed?

  I bought Photoshop CC 2015 creative thinking Cloud before running the trial version of my computer. After you have installed the creative cloud, the box with the number of days remaining still apears. How can I proceed?

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If this fails, CC help | Applications creative Cloud back to update evaluation Mode to 2015 CC

• Cannot open the creative cloud since the upgrade to windows 10

  I can not open creative cloud since the upgrade to Windows 10.

  Hello

  Please follow the steps below:

  Reach:

  • C:------Users\ directory -AppData\ Local\ Adobe\ trash OOBE and AAM Updater folder
  • C: \ Program Data-Adobe\ rename the SL-STORE like SL-STORE_OLD
  • Empty the trash
  • Launch the creative cloud and connect to connect and disconnect activate Cloud Creative applications

  Let us know if that helps.

  Concerning

  Bani

• install in vain to assess the creative cloud

  I have tried for two days to install in vain to assess the creative cloud. the error that is displayed when the download is the 201 already deliguei the firewall am in an administrator account hooked all the software only to process the download and continuous error, I have a reasonable machine with i7 processor and ram 16. I don't know what to do.

  Hello

  Please see the help document that below that explains the error Code 201:

  Download error, installation or update of Cloud Creative applications

  You can also see the thread below where this issue has been addressed:

  Error 201

  Error 201; CC constantly disconnected desktop application, will not download again

• HERE the creative cloud does not load?

  Hi, I bought the creative cloud HERE, every month, 2 days ago. He continues to go about 30% charged and then disconnects me. He doesn't remember anything before loading and thus starts from the beginning again.

  What should do?

  Please download Creative Suite 6 requests from here and try to install it. I hope this helps.

• I have 3 licensees and only 1 active but where to install the creative cloud in another mac do not work

  I have 3 licensees and only 1 active but when installing the creative cloud in a different mac do not work, I need help!

  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  then, on the problem, disconnect and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html