Custom Vista Restart-Restart cannot fix

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• Pavilion dv6700: Pavilion laptop computer under Vista: Windows does not start, the Startup Repair cannot fix it. What to do next?

  Hello
  My laptop seven year old made me proud til yesterday, but now it does not fire upwards. Instead, it hangs for a minute or two (black screen, no HARD drive light blinks, nothing), while it charges to a screen with two options - either start the system restart or start Windows normally. The second option takes me around the loop again. The first option tells me that it cannot fix the problem automatically. When I display the error details, it lists all of the tests, as adopted successfully, but ends with the words: "Root cause found: failure so that the Setup program is underway.

  I'm sure I know why she fell: two days ago, I left all my files on a portable player and defragmented the disk. The idea was to speed up the machine and get it running like new. He immediately started to hang when connecting, so I thought, well I'll go for a complete restoration of the system. I followed the procedure using the disks provided with the machine, and that's when it stopped working completely. I felt that this was more than the aging than HARD drive could take.

  My attempts at rejuvenation have actually caused his untimely death? Or is there a difficulty - something I could undertake?

  Or should I just bite the bullet and go and buy a new machine? When everything (screen, keyboard and trackpad) worked so well, it seems a shame...

  Any help or thoughts welcome. Thank you

  If you really want to resurrect, you could certainly purchase a new hard drive and try to restore the system of work using the recovery media - but then, even if it did work, you would have still lost all your data, settings, and applications in the process - and having to reinstall all your applications everywhere again.

  Hey, don't feel bad, I'm guilty of this too - has recently attempted to resurrect an era Tablet XP PC so that it can run Win10!  He went from XP to Vista, Win7, for Win8 - and along the way, gains of new memory and drives hard - but the Win10 bet was too.  So, I got to a "give up to use it.

  However, I also kept a cell phone 5 year alive by replacing the HDD with a SSD and adding more memory.  So now it is faster than ever, it has been and works like new.

  But... He has NO touchscreen, there no USB3 ports, it doesn't have 1 GB ethernet - and the list goes.

  Thus, it works very well for what we use it for - but it can't really be upgraded, so sooner or later, we will have to replace it.

  Everything depends on how much you need 'new' - touch screen, stylus, handwriting, camera, 3 USB ports, display port jack, HDMI ports... etc.

• Windows mail in Vista restarts when I open a particular mail

  Windows mail in Vista restarts when I opened a particular email. How can I remove this e-mail?

  Turn off the preview pane. Click once on the header of message to highlight, then shift + delete.

• Does not work Vista startup repair cannot repair, System Restore cannot repair.

  I have a Dell Inspiron with Windows Vista. On commissioning, it is said: "Windows could not start. A recent hardware or software change might be the cause. "then offer to 'Launch Startup Repair' or 'start Windows normally '.

  When asked to boot normally, it tries to start, but broken, return back to this page.
  When he was asked to run the Startup Repair, it opens the program scans the system for several minutes and then says "Startup Repair cannot repair this computer automatically.

  When we click on diagnostics and repair details, it is said:

  "Last startup successfully: 03/10/2011 15:42:52.
  Number of repair attempts: 8

  Details of the session
  Drive system = \Device\Harddisk
  Windows directory = C:\Windows
  AutoChk run = 0
  Number of root causes = 1

  The test is performed:
  Name: Search for updates
  Result: Completed successfully. Error code = 0 x 0
  Name: Drive for System Test
  Result: Completed successfully. Error code = 0 x 0
  Name: Troubleshooting disk
  Result: Completed successfully. Error code = 0 x 0
  Name: Metadata for the drive Test
  Result: Completed successfully. Error code = 0 x 0
  Name: Target OS Test
  Result: Completed successfully. Error code = 0 x 0
  Name: Checking content Volume
  Result: Completed successfully. Error code = 0 x 0
  Name: Diagnostic Boot manager
  Result: Completed successfully. Error code = 0 x 0
  Name: Diagnosis of the system startup log
  Result: Completed successfully. Error code = 0 x 0
  Name: event log diagnosis
  Result: Completed successfully. Error code = 0 x 0
  Rated: Internal audit of State
  Result: Completed successfully. Error code = 0 x 0

  Root cause found:
  Startup Repair tried several times but still not determine the cause of the problem. »

  If not, we can look at the advanced settings:
  System Restore = "no restore point created the disk of your computer system. To create a restore point open System Protection.
  Windows complete PC Restore = "a valid backup location is not found. Windows cannot find a backup on this computer. »
  = Windows Memory Diagnostic tool does not solve anything when parsing
  Command prompt
  Reference Dell Factory Image Restore = not tried but am avoiding wiping all your own hard drive for as long as possible...

  He's not in Mode safe, and I don't know what is happening. It happened when I shut it down (holding the power button down) update that it had frozen.
  What should I do? Thank you.

  Hello

  Method 1: I suggest that you do the startup repair using the Windows Vista installation disc and check if it works.

  If you have a Windows Vista installation disc, you need to restart (boot) your computer using the installation disc. If you do not restart your computer from the disk, the option to repair your computer will not appear.

  a. Insert the installation disc.

  b. restart your computer.

  Click the Start button, click the arrow next to the button lock and then click on restart.

  c. If prompted, press any key to start Windows from the installation disc.

  Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings. For more information, see BIOS: frequently asked questions.

  d. choose your language settings, and then click Next.

  e. click on repair your computer.

  f. Select the operating system you want to repair, and then click Next.

  g. in the System Recovery Options menu, click Startup Repair.

  See: How can I fix a startup (startup)?

  http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem

  Method 2: If above method fails, then run the command chkdsk WinRE (Windows Recovery Environment) and check if it solves the problem:

  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  Note: Select command prompt from the system recovery options and follow the mentioned below as follows:

  Type the following command and press ENTER.

  Chkdsk /r

  Note: Chkdsk /r command erases / corrupted hard disk data corrections. Some of your personal files/data may be erased.

• sfc/scannow cannot fix corrupted files windows 8. DISM / /restorehealth//cleanup-online image does not work! Any help appreciated.

  Hello

  I can't try to repair the corrupted files on my Sony VAIO laptop to Windows 8. I hope someone can help me solve my problems. I would really like to know how to fix these problems I'm having. It really gets me.  If ever I have similar problems in the future.
  All my drivers are up to date. I'm pretty confident that's not a malware issue. I take care of my line on activities that could infect my computer. Although I'm not 100% that excludes. I use Mcafee security Suite (fully updated and free with my broadband package). No other scanners time real AV are running. I However sometimes use a registry cleaner, after installation and installation of various programs. but I only use the default methods, never the registry COMPLETE cleaning cleaning method. In my view, these could create problems if used files. I also defragment my HARD drive of 1 TB at least once a week.
  DISM / / cleanup-image online /restorehealth/ also is not working error message and log files can be found below!
  I ran sfc/scannow and several times,
  whenever I get the error message stating:
  Windows resource protection found corrupt files but was unsable to correct some
  of them. Details are provided in the cbs.log windir\logs\cbs\cbs.log newspaper.
  For example C:\windows\logs\cbs\cbs.log. Note that iis logging currently not
  supported in offline maintenance scenarios.
  When I reboot win 8 after running sfc/scannow. Windows 8 shows that it is far from my system of up to 100%
  It charges fine. I have run the sfc/scannow, and then he did exactly the same thing. I reboot and it updates my system. but does not not my files corrupted!
  CHKDSK /F also freezes 27%. But when I starts in the my Sony VAIO #1 recovery disk and run diagnostics hardware HARD drive repair tool to try to fix the sectors defective etc on my HARD drive
  which works 100% and says there is NO problem!
  Here are the files of newspapers that I can access. I have to admit, now, that I do not understand them.
  even after much reading online:
  20/07/2013
  sfc/scannow eror message =

  Windows resource protection found corrupt files

  but has been unable to find some

  of them. Details are provided in the CBS.log newspaper

  windir\Logs\CBS\CBS.log for example C:/windows\Logs\CBS\CBS.log.

  Note that logging is not currently supported in offline scenarios.

  (ACCESS DENIED) when I try to open the C:/windows\Logs\CBS\CBS.log log file.

  DISM / online/cleanup-image /restorehealth/

  21/07/2013 of the log files and error messages

  0x800f081f

  the source file is not found

  Use the source option to specify the location

  the files that are needed to restore the function. To learn more

  information on the specification of a location of the source,

  See http://go.microsoft/fwlink/?linkid=243077

  The DISM log file can be found at C:\windows\Logs\DISM\dism.log
  I hope that I can help to solve the problems of thses
  concerning
  How to run the command "SFC/scannow" at startup or in Windows 8
  Information

  This will show you how the sfc/scannow command to start or in Windows 8 in an attempt to trouble altered or modified system files.

  Tip

  If you get the error that Windows resource protection could not start the Repair Service when you try to run the SFC, then make sure that the Windows Modules Installer service is active and set to Manual.

  Services - Start, Stop and disable in Windows 8

  If SFC is unable to repair the system files corrupted because the Bank (source) is damaged, then you could run the Dism/online/Cleanup-Image /RestoreHealth command to set the Windows component store corruption and then then try to re-run the SFC scan.

  OPTION ONE

  To run the SFC/SCANNOW command. at startup

  
  1. open a prompt at startup.

  2 in the command prompt, type diskpart and press ENTER, and then type the size of the list and press ENTER. (see screenshot below)

  
  
  
  3 make Act your boot drive drive letters (ex: 350 MB "System Reserved" partition) and the drive of Windows 8, type Exit , and then press ENTER. (see screenshot above)
  NOTE: If you do not a "system Reserved" partition and are not multi-boot with other operating system, then the boot drive and the drive of Windows 8 may be the same drive letter.

  4 in the command prompt, type the following command and press enter. (see screenshot below)
  NOTE: , You will see a blinking cursor at the prompt to the end. It will take a while to finish running though.

  sfc/scannow damaged = C: \ /offwindir = D:\windows

  Note

  You need to replace the the drive letter of the partition or volume where your Startup system files are stored in the offbootdir = C: part of the order above instead.

  You need to replace the letter of your partition or volume Windows 8 in the offwindir = D: is part of the above command instead.

  
  
  
  5 when the analysis is finished, I hope you will see an everything is ok message as below.
  
  
  
  6 close the command prompt and restart the computer to start Windows 8.
  Note

  If SFC could not fix something, then run the new command to see if it can be able to next time. Sometimes, it can take by running the sfc/scannow command 3 times restart the PC after each time completely fix everything what he is capable of.

  If this isn't the case, then run Dism/online/Cleanup-Image /RestoreHealth to repair any corruption component store, restart the PC later and try the sfc/scannow command.

  If still no, then you could do a Refresh of Windows 8, or run a System Restore using a restore point dated before the wrong file system occurred to fix. You may need to repeat doing a restore of the system until you find a restore point that is older that may work.

  If not yet, then you can use the steps in the TIP box in the THREE OPTION section below to manually replace the files SFC could not fix.

  SECOND OPTION

  To run the SFC/scannow command in Windows 8

  
  1. open an elevated command prompt in Windows 8.

  2 in the elevated command prompt, type sfc/scannow , and then press enter. (see screenshot below)
  NOTE: It may take some time to complete the race.

  
  
  
  3 when the analysis is finished, I hope you will see that all is ok message as the screenshot below.
  NOTE: Fortunately CFS was able to repair my files automatically damaged system.
  
  

  

  Note

  If SFC could not fix something, then run the new command to see if it can be able to next time. Sometimes, it can take by running the sfc/scannow command 3 times restart the PC after each time completely fix everything what he is capable of.

  If this isn't the case, then run Dism/online/Cleanup-Image /RestoreHealth to repair any corruption component store, restart the PC later and try the sfc/scannow command.

  If still no, then you could do a Refresh of Windows 8, or run a System Restore using a restore point dated before the wrong file occurred to fix. You may need to repeat doing a restore of the system until you find a restore point that is older that may work.

  If not yet, then you can use the steps in the TIP box in the THREE OPTION section below to manually replace the files SFC could not fix.

  OPTION THREE

  How to see and read that only "CFS" Scan results from CBS. JOURNAL

  NOTE: SFC when is running, it records its actions in the C:\Windows\Logs\CBS\CBS.log. The steps of this option will show you how to view only specific SFC entries with the [SR] tags in the CBS.log newspaper. This can be useful to show you what files SFC couldn't fix automatically if you want to try and manually change them.

  1. open an elevated command prompt in Windows 8.

  2 in the elevated command prompt, copy and paste the following command and press enter.
  NOTE: This will place a file sfcdetails.txt on your desktop with only the SFC scan details of the results of the CBS. Log in this.

  Code:

  findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt
  

  3 close the elevated command prompt.

  4. open the file on your desktop to see the SFC sfcdetails.txt analysis details in convertible bonds. NEWSPAPER.

  5 when you are finished, you can safely remove the sfcdetails.txt file later if you wish.

  Tip

  If you need to replace a corrupted system file that SFC cannot fix, this will show you how to:

  If you have many files are corrupted, then run Dism/online/Cleanup-Image /RestoreHealth to repair any component store corruption, restart the PC after and try the sfc/scannow command.

  If you have only a little, then you could manually extract a new copy directly from your installation of Windows 8 DVD or USB thumb drive, or ISO if file in a virtual machine.

  Check out the Windows 7 Installation DVD files

• get 80070002 error, Mr. fix cannot fix

  get 80070002 error, Mr. fix cannot fix

  Follow the steps described in this article.

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002

• I try to install an air 320u sierra wireless card and I get an error message "could not access vb run time for custom action script. Cannot install the Manager of mobile broadband services.

  could not access vb run time for custom action script

  I try to install an air 320u sierra wireless card and I get an error message "could not access vb run time for custom action script.  Cannot install the Manager of mobile broadband services.  Any ideas?

  Hello

  I suggest you run the fixit and see if it helps:

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Also check out this link:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_programs/error-2738-could-not-access-VBScript-run-time-for/1a4499ae-8bc1-4534-9c6f-4d399ac70d9a

  It will be useful.

• T60 - Vista: How can I fix the user profile? Is there a book explaining the steps?

  T60 - Vista: How can I fix the user profile?

  On startup, I get the message "the user profile service has no logon. User profile cannot be loaded. »

  To the boot, safe mode, I get the message "your user profile was not loaded correctly. You have been logged on with the default profile. Check the event log or contact your administrator.

  Since I don't have an administrator:

  • How can I get to the event log?
  • How can I fix the user profile?
  • Maybe you can point me to a book that might guide me in the process.  I'd rather learn to have to repair it by someone else.

  Thank you for your response.

  Zuma Balou

  Go through this link

  http://support.Microsoft.com/kb/947215

• Could not get computer working properly due to malware. Went to safe mode and cannot fix. Can we please hep

  Annot get computer works correct due to malware. Went to safe mode and cannot fix. Can we please hep

  Hello

  1. what exactly is the problem?
  2. Why do you think malware are causing this problem?
  3. What have you tried in safe mode?

  Your question does contain all the required information necessary for us to help you. Please re - write your question, this time make sure you have all the information necessary and we will try to help.
  How to ask a question
  http://support.Microsoft.com/kb/555375

• My installation disc for windows vista has an option "fix." This option allows to reset lost passwords?

  original title: repair windows

  My installation disc for windows vista has an option "fix." This option allows to reset lost passwords? If yes how?

  Hi Martine regina,.

  We will not be able to reset the password by using the option repair; you will need password reset disk.

  For more information on the same, you can check the link below:

  What to do if you forget your Windows password:http://windows.microsoft.com/en-US/windows-vista/What-to-do-if-you-forget-your-Windows-password

  Create a password reset disk:http://windows.microsoft.com/en-US/windows-vista/Create-a-password-reset-disk

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Word or excel file does not open on gives Vista error: windows cannot open c:\users... Make sure you typed the name correctly and try again.

  Word or excel file does not open on gives Vista error: windows cannot open c:\users... Make sure you typed the name correctly and try again.

  Whenever I click on a word or document it opens excel excel but it gives an error message: windows cannot open c:\users... Make sure you typed the name correctly and try again.

  I can open the document that after selecting the file only in excel or word blank document by clicking on the windows logo & choose the file and click on open.

  I need immediate assistance. I tried windows service pack 2 updates, but nothing works. Can anyone help?

  Please repost your question in the Discussion of the Office group at: http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.office.misc&lang=en&cr=US where the Word and Excel experts will be more than happy to help you with your problem.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Windows 7 boot CD system recovery cannot fix the Master Boot Record is damaged or missing?

  This question is on the drive that Windows 7 users can make by going to the backup and restore > create a system repair disc, and then burn the disc.

  Windows says that this disk can be used to start the computer. However, you will not necessarily be able to boot your Windows 7 operating system from the hard drive. When I had a problem recently (shut down system and on reboot I got a message BACK that says "Boot MGR missing") this disc is not to try to do a repair. In the system recovery Menu, you see here when you start the CD:

  http://Windows.Microsoft.com/en-us/Windows/what-are-system-recovery-options#what-are-system-recovery...

  I chose "Startup Repair" and he couldn't fix anything. I ended up cloning of my hard disk from a backup.

  Of http://windows.microsoft.com/en-us/windows/startup-repair-faq#1TC=windows-7

  "Are there problems that Startup Repair cannot fix?

  Startup Repair can only fix certain problems, such as missing or damaged system files. He can't fix the failures of hardware, such as a failing hard disk or incompatible memory, nor it protects against virus attacks.

  Startup Repair is not designed to fix Windows installation problems, is not a backup tool, so it cannot help you recover personal files, such as photos or documents. To help protect your computer, back up your system and your files regularly. For more information, search for "backup" in Windows Help and Support. »

  So here's my question: how to create a bootable CD that has everything you need to fix the Master Boot Record, whereas in case your startup files are damaged, altered, or deleted (and of course, you can not start your system from the hard drive) it will be either fix the files on the hard disk or at least still start your operating system on your hard drive?

  To answer my own question (which becomes a habit on this forum): http://www.sevenforums.com/tutorials/20864-mbr-restore-windows-7-master-boot-record.html

  It turns out that the repair CD Windows 7 Sytem that I had done was the right tool for the job but I didn't know how to use it. The above link explains how to use the command prompt window to repair the boot record.

  Other advice, I had was to have used the "Startup Repair" option in the Tools menu of recovery after launching the repair CD, but then he runs three times. For some reason, it takes three times to run before it can solve the problem. I think that the command prompt window method is probably more reliable.

• Using a Mac OSX updated 10.9.5, to update to the latest update of Lightroom, now get error - Lightroom met permission issues. Click on fix - cannot fix. You click on read more and I tried all the solutions. Always error. Uninstalled and reinstalled - alwa

  Using a Mac OSX updated 10.9.5, to update to the latest update of Lightroom, now get error - Lightroom met permission issues. Click on fix - cannot fix. You click on read more and I tried all the solutions. Always error. Uninstalled and reinstalled - always error.  Cannot set up a new admin on Gov't computer user. Help

  Please make sure that you gave permission for the folders listed in the article, follow these steps.

  1 - give read and write permissions for the Application Support folder and preferably on User Library and the secret library.

  2 - Add user and admin both permissions.

  When you open the Get Info option for specific folder.

  Make sure you click on '+' symbol, it will open the list of user accounts. Add currently logged in user account and Director of user account, if it is not added.

  Both must have read and write to prevent access these some questions in the future.

  Important:

  Once you added as currently logged on user account and administrator user accounts and provided access for reading and writing.

  Make sure you click on the gear icon and select apply to closed.

  Lock dialog box and close the Get Info .

  So that all the folders in the folder Adobe will get read and write access.

  

  Let us know if this helps

  ~ Assani

• Hello all: I have a problem with my Illustrator? When I export final work, the text that is does not, I can config it? I have try several times, but still cannot fix it.

  Hello all: I have a problem with my Illustrator? When I export final work, the text that is does not, I can config it? I have try several times, but still cannot fix it. inactiveforumnotifier Newsgroup_User Zoheir Illustrator

  What is the format of your final work? How are you viewing? What version of Illustrator do you use?

  Here are some common reasons why your type might be missing - is your type completely on the artboard and bleed?

  Is your type on a layer that is set up to print not? Is your white type and position it to overprint?

  

  

• Windows Vista update will not install and causes cell phone restart. Laptop will not reboot and Startup Repair cannot fix the problem.

  Windows Update tried to install 4 days now. Every time he tries it tells me it failed and trying to install in manually. He said then the laptop restarts, but it does not start. Startup Repair tells me that it cannot solve the problems.
  I don't know how to go beyond this problem, can someone help me? I have no disk Vista as it came pre-installed on my laptop. Help, please!

  If your Vista is preinstalled, ANY support for your laptop is the manufacturer of the computer, not Microsoft.

  Try this:

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not she, transfer your question in the appropriate Forum:

  Windows Update Forum:

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner