CyberLink icon appeared after restarting the laptop

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• I was somehow infected and after restarting the laptop, it goes to a white screen.

  Original title: Virus

  I have an old HP Pavilion 2008. I was somehow infected and after restarting the laptop, it goes to a white screen. Not even the HP logo lights up. I can't access installation even though I know which key press.

  I created a bootable windows DVD 7 and a USB port. I can not even boot from one of them. With the DVD, it sounds like it wants to read, but there is something else wrong.

  Any help would be greatly appreciated.

  If the HP logo comes and you can't access BIOS, the problem is more likely to be at a lower level. A failed HARD drive should not prevent you from access to the configuration.

  Several things can cause the logo appears at the top (I write from a HP Pavillion 2008). I've dealt with many laptops such as yours and have seen many causes. Faulty RAM memory is a. A problem with the video chip is another. In fact several kinds of tokens (two bridges, video..). A virus is more unlikely but not impossible (if he messed with your BIOS, it is possible).

  If you don't see movement in your DVD or HARD drive, something I'm leaning more towards the video chip. Especially if it's Nvidia or Radeon - it would be a miracle if you use an HP laptop of 9 years with a powerful video (so that there is time) without having had any problems with it until now (mine is Intel). They overheat easily.

  What I would do in your case:

  1. remove the battery and unplug the unit. Give it 10 minutes and see what happens. Small chance, it would be useful, but it's easier to test.

  2. If you are reluctant to remove anything yourself proceed to 4. Otherwise, open the case and look for a reset (might want to read in the manual how to do it), remove the internal battery.

  3 try to remove the first (try to run) then the other of your plates to RAM (assuming you have two). During the race, all the tests remove the drive HARD and DVD just to eliminate the possibility of interference. If you manage to get started and get the logo and enter BIOS start adding parts back one by one and you will find the faulty one.

  4. If it at a gas station. Now you can do anything, if you can not enter BIOS so it must be a hardware change.

• Network printer stops working after restarting the laptop

  I have 2 PCs both running windows Vista. A PC is a desktop computer ACER with a printer connected to a USB Port (HP Photosmart C4480). The 2nd PC is an ACER laptop also on windows Vista. I have a network home and print away from the laptop. Problem is when I restart the laptop I can't print remotely and do are Add' the printer again. Print spooling is nec automatic and active. I have downloaded the latest drivers HP for the printer. Just a note to say that ACER laptop my son who works in XP does not have this problem and can print after a reboot.

  Hi GaryPolaris and thanks for the answer.

  What is the brand and model of your printer? Have you checked to see if the printer is compatible with Vista? You can check this in the Vista Compatibility Center located at this URL http://www.microsoft.com/windows/compatibility/ . Also, you can try installing the Vista drivers on the XP machine. If the manufacturer has released Vista drivers simply download and install the drivers on your XP machine.

  I hope this helps. Please post back and let us know if it did or did not solve your problem.

  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• My bluetooth keyboard was paired at once and no longer connect after restarting the laptop.

  I use Lenovo X 240, Windows 7, 64-bit SP1.

  I could paired Bluetooth keyboard (a commercial) with the first typing test was properly installed/combined and worked properly.

  After a days, I tried to use it again (battery full Bluetooth device). The device shown and no difficulty in any shoot yellow sign. But the unit could not answer with the laptop.

  I also checked with other devices; SONY Smartphone and iPadPro, this Bluetooth keyboard works well without any problem with both devices.

  I also try to check Bluetooth signal from the Labtop, iPadPro saw the laptop Bluetooth signal.

  I also try to remove the device, but I could not because the cell phone was lock with security code. It's my company does not have a private.

  Appreciate suggestions for the filming of evil in itself.

  Thank you very much.

  Best regards, April

  Hello April,

  You can check on this link and follow suggested troubleshooting to help you solve your problem.

  Let us know how it goes.

  Kind regards

  If you find this useful, feel free to mark as answer.

• Error message appears after using the recovery CD

  Hello

  I use recovery DVD-ROM. Her work very well but after restarting the laptop, it gives me error, missing some files.
  I try to fix that but still error.

  What can I do?
  If I sent him to the workshop, that it would take 7 days to 2 months. :(
  Last time I have send it take 2 months and had to fix the screen when he in black and not work.

  So please help me here and don t send me for them.
  don't send me to them.

  Hmm. Maybe you n t need to contact the ASP.
  But how someone should help you without any details on the laptop model and the error message?  :|

  Could you post more information?

• Color calibration settings reset after restarting the computer

  Hello!
  I had a really hard time with my monitor calibration.
  I will try to describe my problem as simple as possible. I hope that someone will find a solution to this because I just couldn't.

  SYSTEM:
  ASUS N750JV, Intel Core i7, NVIDIA GeForce GT 750 M + Intel HD Graphics 4600 and, of course, Windows 8.

  PROBLEM:
  "Calibrate display" settings change/reset back from each time after restarting the laptop, shut down or put to sleep.

  DESCRIPTION OF THE PROBLEM
  I just can't calibrate my screen. Everything I do just does not work.
  Calibrating monitor in Windows 8 works very well only during the time when I actually do
  But if I restart, stop, or put my laptop to sleep just goes back to normal.

  For example, as a first step, the screen of Loggin on Windows 8 when I start seems calibrated.
  but when I connect I wait 2 seconds or two and all my settings are changed in return.
  I have to recalibrate the screen again and again once and again and again...

  Swear to God that I tried all possible solutions to solve my problem and none of them worked.
  I have read a lot of forums, and I can't find the solution that actually works.
  I did the solution 'Safe mode' , the 'clean boot' solution, in 'color management', I changed the settings (in a way that people who said it should work).
  I've updated all my drivers (my system than the GeForce GT 750 M is up to date). I installed all available updates for Windows 8 (when I check updates, the system tells me there aren't everything and my system is also up-to-date).

  I guess there could be a problem with my graphics card. I know that everyone has had problems these last time with the new update for GeForce, but like I said before, if I have confidence in my laptop then my graphics card is up-to-date.

  It really bothers me. It's annoying and I'm frustrated by that. The worst is that I can't find a solution to this, so I'm really asking for help.
  Thank you!

  Original title: calibration unsolved display problem - Windows 8

  Adeline B, thank you very much for your answer.
  I'm sorry that I have not responded in such a long delay.

  Well, my problem has been resolved. I downloaded my GeForce graphics driver was last updated.
  Now everything works fine.

  • I know that this problem can be irritating. If anyone has the same issue so I recommend you (like everyone else) download of the updated driver for your graphics card.
  • If this does not work, try to calibrate your system using programs/software installed on your computer by your manufacturer. In my case it was splendid ASUS utility. I also used Intel® HD Graphics Control Panel.
  • Another thing is you may think that your system does not calibrate when it actually... made. So what you can do, it's just waiting for the start until your system is finally charge up. In my case, Windows 8 something takes about 10 to 12 seconds, until what it changes all the settings of ' my settings'.»» Then first Windows 8 loads up to original settings (and this is why you find that your screen is not calibrated) but then it loads the calibration settings you make before you restart and all is well.

  I know this sounds so easy is probably not solve anything, but when I had this problem with the calibration I was so irritated by it I wasn't noticing the changes! I'd just instantly to the desktop or control panel configuration, or web and try to solve the problem, without waiting for my system completely load all settings. But... If the wait does not then consult my previous statements.

• After the 9.0.1 update icons in the bookmarks menu no longer appear, folder icons appear, but not the icons of individual web sites.

  After the 9.0.1 update icons in the bookmarks menu no longer appear, folder icons appear, but not the icons of individual web sites.

  Hi Wynbelor,

  There is a known issue with this version of Firefox. Take a look at this article for a few steps to solve the problem.

  Hope this helps!

• I deleted several accounts of users, but after that I have restart the laptop all user accounts have been restored?

  I deleted several user accounts and need to restart to changesw can take effect, but after that I have to restart the laptop then all user accounts have been restored?

  Hi GhettoBoy,

  How do you delete user accounts? Is it just C:\Dosument and settings users or accounts under the control panel? If you don't want to keep all these account data, you can try to delete the profile of click Start-> settings-> Control Panel-> system-> Advanced-> user profile and select the profile and remove. Also check under 'User accounts' in the control panel to remove the names of users.

  I hope this helps.

• How can I return the volume bar display after reimagee the laptop? HP Pavilion dv6 2120sl

  Hello

  I just got back my cell phone after being reimagee Windows.

  There are above the keyboard volume and tabs of wi - fi, wi - fi works very well, if I turn it off it changes the color red. However not in the same goes for the volume (it's always white) and also before the reimage whenever I put the volume there was little box on the screen showing how I changed the volume... Now, still works, but I want this little box back what seemed before. How can I do?

  I installed HP MediaSmart together - and restarted the laptop after her, but always without success.

  I have a 64-bit Windows 7 installation.

  Do you have any suggestions?

  Thank you.

  Hello mmirjam, welcome to the Forums of HP.

  It seems that your lack of 'volume bar' since having your laptop reimagee. I will try to help you with this.

  Start using this document from Microsoft: how the icons appear in the notification area of change.

  He should be able to guide to check settings, to see if this has been changed.

  If this does not work, then try to update the audio drivers: HP Pavilion dv6-2120sl Entertainment Notebook PC Drivers.

  I would like to know how it all happens.
  Thanks for posting on the HP Forums.

• HP Pavilion dv7 Notebook PC - Windows Boot Manager does not allow me to restart the laptop

  HP Pavilion dv7 Notebook PC
  XH121UA #ABA
  Office home and Student 2007

  I turned on my laptop and got the following message is displayed:
  Windows Boot Manager
  Windows could not start. A recent hardware or software change might be the cause. To solve the problem:
  1. Insert your Windows installation disc and restart your computer.
  2. choose your language settings, and then click "next".
  3. click on "Repair your computer."
  If you do not have the disk, contact your system administrator or computer manufacturer for assistance.
  File: \Boot\BCD
  Status: 0xc000014c
  Info: An error occurred trying to read the boot configuration data.

  I had no problem before now with the computer. Yet once, this message has occurred during a turn on my laptop. I tried to restart the laptop, but it is not allowing me to restart. The laptop back to this message.

  I appreciate any help with this issue. I thank very you much for your time and knowledge.

  Hello

  If you do not, use another PC to create a rescue CD Windows 7.  Download the ISO relevant among the links below.

  Windows 7 32 bit

  Windows 7 64 bit

  You must use an app like ImgBurn to burn the ISO to a CD - a guide on the use of ImgBurn to write an ISO on a disc is here.  One time created, or if you already have this, typing away at the esc key when you launch Notepad to open the Start Menu.  Insert the rescue CD.  Select boot options (usually f9), use the arrow keys to select the CD/DVD drive and press ENTER.  You can also get a prompt to "Press any key to" continuous - it if requested.

  When loading, select repair your computer and choose the command prompt.  When this charge, enter the following commands and press on enter after everyone – including spaces as shown.

  Bootrec.exe

  bcdedit/export C:\BCD_Backup

  c:

  Boot CD

  BCD attrib s h - r

  Ren c:\boot\bcd BCD.old

  Bootrec /RebuildBcd

  Bootrec /fixmbr

  Bootrec /fixboot

  Remove the rescue CD and try to restart the laptop.

  Kind regards

  DP - K

• lack of system restore - the animated icon appears to indicate the data collection, but then it stops

  When I try the system restore, I am able to choose a restore date. I then accept the details and press next to accept. The animated icon appears to indicate the data collection, but it then stops. Therefore, the system is not shut down and restart (which I think it is supposed to do). If you try to select another date that is the same thing. any ideas? I think that I was previously exposed to a system whose consequences restore virus had to hide all my files. I'm still not programe files on the start menu.

  Hello

  Method 1: I suggest you to run the Microsoft safety scanner to ensure that the system is free of infection by the virus:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: you can lose data if the parser detects a corrupted data file.

  Method 2: Run the SFC scan and check if system files are intact:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 3: You can also try restoring the system to the Windows recovery environment (WinRE):

  What are the system recovery options in Windows Vista?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

• PC separations with 0xc01a001d after restarting the installation of SP1

  Help please! I installed Vista service pack 1 last nyt via windows update and after installation to restart received the following message;

  PC stops with 0xc01a001d after restarting the installation of SP1... system proven recovery and system restore but nothing helped! I am now reinstall visat using the recovery CD, but will have lost all the data, not great! Why has this happened? I am now very reluctant to reinstall SP1 don't want another weekend busy trying to re-vive my laptop!

  Please advise...

  Thank you!

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Deleted some files in the windows directory a few reasons, after restarting the system. showing a victim of COUNTERFEIT windows. How to reactivate my windows?

  Hi all

  I bought Lenovo laptop 10 months before staple. Today in my system, a malicious program "Progressive Protection system" is automatically installed. As a result, I searched the Internet and deleted some files in windows directory in C drive. Now after restarting the system, it's popping up a message stating "you are a victim of counterfeit windows. Even I have validated my window in internet with options available always is saying that my window is not genuine. Don't know how to turn it back on. If someone can help with this problem?

  I suspect that the problem is that the malware is still present - a repair installation will not get rid of it.

  @Prad_121

  Please follow the directions for the RDO and run the analysis offline so you can - at least, so we can be reasonably sure that the machine is free of malware.

  Once completed, please post a new report MGADiag.

• is it possible to save the Office XP for multiple monitors and restore after using the laptop in mobile mode?

  Is it possible to save the Office XP for multiple monitors and restore after using the laptop in mobile mode?

  Hi Kenelms,

  You can follow this link & check if it helps.

  HOW to: Set up hardware profiles for laptop computers in Windows XP

  Hope the helps of information.

  Please post back and we do know.

• I just bought a PC C50 toshiba laptop with windows 10. I would like to ask if someone can tell me if it is easy to remove the Windows OS 10 and restart the laptop with my windows disc 7.

  * Original title: delete windows 10

  Hi, I just bought a PC C50 toshiba laptop with windows 10. Is not not a geek, I would like to ask if someone can tell me

  If it is easy to remove 10 OS and restarting the laptop with my windows disc windows 7, the reason why I want to do is

  because I have aready have a desk top running 7, but it is to the top at the moment and could use the laptop backup

  You must ask your win-10 computer make this question

  They would have made drivers for this machine for win - 7

  If not then no.

  Your only option is to return it and ask for a unit that has win 7 drivers.