d: removable disk does not appear in my computer

I tried to load Cd 2011 tax Turbo, it does not load.  I noticed in my computer that I don't have a CD/DVD storage.  I loaded the Turbo tax for many years and this is the first time that I couldn't.  I tried another CD and they won't run or the other.  I get a message saying load disk into drive G.  I tried to type in d, but cannot.

Thank you

Gloria

Hello

1. What is the status of the CD or DVD drive in Device Manager?
2 have you made changes on the computer before this problem?
3. What is the exact error message?
4. do you mean to say that the CD or DVD drive icon is missing in Windows Explorer?

Answering these questions could help us help you better.

Reference:
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/314060

Tags: Windows

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