D110A Photo paper jam

We use the D110 primarily to print photos for use by an artist.  Hardware: iMac with OS 10.9. Recently installed ver 3.3 driver. The printer now blocks with photo paper, 230gsm (Staples) who is 11mil, when you use the HP Advanced Photo paper setting. The performance of the printer are unusual. The first sheet feeds quickly through without printing. The second sheet begin feeding, then with the grinding of gears, reverse the paper stops. The HP support recommended procedures paper jam not helped

Hey @JoeTully,

Please get back to me regarding this photo paper feeding issue. I am very pleased to hear that the copy has worked well for you. So, at this point, we know that this is not a problem of printer hardware.

I looked liked what you said about compatibility on Mac OS X 10.9 HP print driver. In further investigation, I found that the drivers of HP printer for printer HP Photosmart e-All-in-One - D110a on Mac OS X 10.9 are pilots Apple update because of the age of the printer. Apple updated drivers are from HP. Therefore, by reinstalling your printer the latest version of the driver should be automatically installed.

Because I know at this point that something on your Mac is at the origin of the conflict, I will you travel a certain standard Mac troubleshooting steps to get this reinstalled product and make sure that you use the latest drivers available for your product.

If you use the printer via a USB cable connection, please unplug this cable now.

Step 1: Uninstall the drivers and software:

  1. From the desktop, double-click the Macintosh HD icon.

Tags: HP Printers

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