Date of the manufacturer's warranty

Hello

I bought my cell E5 - 571G online last November 2014 in an online store, I also registered on the Acer site. Then this year on October 2015 I returned my laptop to the store. However, they said that according to guarantee my laptop Acer already expired October 2015, how could that happened, since I bought my laptop on November 2014? According to the website of Acer warranty is 1 year from the date of purchase.

The online store even gave me a link to the system information to check my warranty. When I checked my laptop serial number, the date of the end of my warranty is October 25, 2015.

I am so confused with this laptop warranty. Help, please!

BryanGJ,

H has received and responded with what I could do to help.

Tags: Acer Laptops

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