The manufacturer custom driver cannot be updated.

Hello, my computer is a HP p6642f with windows 7 64-bit OS.  I need to update my graphics card for games, I tried to update my HP graphics card but the version on my computer shipped with is the latest version, as the HP 8.15.10.2119 as dated 20/04/2010.  I do not exactly know what graphics card I have, my dxdiag says;

System

Information System

Current date/time: December-12-26 19:07:40

Computer name: OWNER-HP

Operating system: Windows 7 Home Premium 64-bit (6.1, Build 7600)

Language: English (regional setting: English)

Manufacturer: Hewlett-Packard

System model: p6642f

BIOS: 12/07/10 14:03:04 worm: 6.12

Processor: Intel Core I5 CPU 650 @ 3.20 GHz (4 CPUs), ~3.2GHz

Memory: RAM 6144MB

Page file: 6649MB used, 5106 MB of available space

DirectX version: DirectX 11

Display

Device

Name: Intel(r) HD Graphics

Manufacturer: Intel Corporation

Chip type: Intel(r) HD Graphics (Core I5)

DAC type: internal

Memory total approx. : 1760 MB

Current display mode: 1680 x 1050 (32 bit) (59Hz)

Monitor: generic PnP monitor

Drivers

Driver: igdum64.dll, igd10um64.dll, igdumd >

Version: 8.15.10.2119

Date: 20/04/10 21:18:38

WHQL Logo would be: n/a

DDI version: 10

WDDM 1.1 driver model

What I need to know is what graphics card I have the latest update what are not compatible and how to install the new version, the driver from the manufacturer to measure.  Any help will be greatly appreciated.  I got 2 games for Christmas, DOOM 3 BFG edition and limited edition of Medal of Honor Warfighter.  Will not run and I suspect that my graphics card update can fix these two problems.  When I try to load edition BFG DOOM 3, I get the message:

'Unable to initialize OpenGl' followed;

Timing QA INIT: 000124ms
D3BFG 1.1400 win - x 86 November 9, 2012 10:38:21
3192 MHz Intel CPU with MMX, SSE and SSE2 and SSE3 & HTT
5872 MB of memory
-1284 MB of video memory
Winsock initialized
Found interface: {F9AFD013-48F7-493D-9C22-4B7CE725EA9F} Microsoft Virtual WiFi Miniport Adapter - 0.0.0.0 netmask NULL - skipped
Found interface: {79F8D309-CA49-4F2A-91FB-E5E15A263ED0} Realtek PCIe GBE Family Controller - 192.168.0.43/255.255.255.0
Found interface: {C4E9EFF8-DC43-4D3A-BD95-6E8012AB6738} 802.11n Wireless LAN Card - 0.0.0.0 netmask NULL - skipped
Sys_InitNetworking: adding loopback interface
Doom using MMX and SSE SIMD processing
flush to zero mode
anomalies-zero mode are enabled
-Initialization of file system-
Loaded resource file _Common.resources
Loaded resource file _Ordered.resources
Loaded resource file _Sound_pc.resources
Loaded resource file _Sound_pc_gr.resources
Reading resource CRC...
Current search path:
C:\Program Files (x 86) \Steam\steamapps\common\DOOM 3 Edition/basis of BFG
C:\Users\owner\Saved Games\id Software\DOOM 3 BFG/base
file system is initialized.
--------------------------------------
WARNING: Could not open the resource file maps/_startup.resources
-Initialization Decls-
------------------------------
Failed to open the log files
execing default.cfg
could not exec D3BFGConfig.cfg
couldn't exec autoexec.cfg
-R_InitOpenGL-
The initialization of the OpenGL subsystem with velocity: 0 stereo: 0 fullscreen:1
.. whose window class
.. that fake window class
.. .initializing LHQ
.. .calling LoadLibrary ("opengl32"): succeeded
X.. WGL_EXT_swap_control_tear not found
display device: 0
DeviceName: \\.\DISPLAY1
DeviceString: Intel(r) HD Graphics
StateFlags: 0 x 8000005
DeviceID: PCI VEN_8086 & DEV_0042 & SUBSYS_2A9C103C & REV_18
DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Video\{A8527AB9-54FB-49BE-BF2F-02D86CE8A950}\0000
DeviceName: \\.\DISPLAY1\Monitor0
DeviceString: Generic PnP monitor
StateFlags: 0 x 3
Device ID: MONITOR\HWP2654\ {4d36e96e-e325-11ce-bfc1-08002be10318} \0002
DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0002
dmPosition.x: 0
dmPosition.y: 0
dmBitsPerPel: 32
dmPelsWidth: 640
dmPelsHeight: 480
dmDisplayFlags: 0x0
dmDisplayFrequency: 59
.. .calling CDs: ok
display device: 0
DeviceName: \\.\DISPLAY1
DeviceString: Intel(r) HD Graphics
StateFlags: 0 x 8000005
DeviceID: PCI VEN_8086 & DEV_0042 & SUBSYS_2A9C103C & REV_18
DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Video\{A8527AB9-54FB-49BE-BF2F-02D86CE8A950}\0000
DeviceName: \\.\DISPLAY1\Monitor0
DeviceString: Generic PnP monitor
StateFlags: 0 x 3
Device ID: MONITOR\HWP2654\ {4d36e96e-e325-11ce-bfc1-08002be10318} \0002
DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0002
dmPosition.x: 0
dmPosition.y: 0
dmBitsPerPel: 32
dmPelsWidth: 1280
dmPelsHeight: 720
dmDisplayFlags: 0x0
dmDisplayFrequency: 60
.. .created window @ 0,0 (1280 x 720)
Initialization of the OpenGL driver
... SetPixelFormat failed
Closure of the OpenGL subsystem
... wglMakeCurrent (NULL, NULL): failure
.. .releasing DC: failure
.. .resetting display
.. .shutting to the low LHQ
.. .unloading OpenGL DLL
The initialization of the OpenGL subsystem with velocity: 0 stereo: 0 fullscreen:1
.. .initializing LHQ
.. .calling LoadLibrary ("opengl32"): succeeded
X.. WGL_EXT_swap_control_tear not found
display device: 0
DeviceName: \\.\DISPLAY1
DeviceString: Intel(r) HD Graphics
StateFlags: 0 x 8000005
DeviceID: PCI VEN_8086 & DEV_0042 & SUBSYS_2A9C103C & REV_18
DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Video\{A8527AB9-54FB-49BE-BF2F-02D86CE8A950}\0000
DeviceName: \\.\DISPLAY1\Monitor0
DeviceString: Generic PnP monitor
StateFlags: 0 x 3
Device ID: MONITOR\HWP2654\ {4d36e96e-e325-11ce-bfc1-08002be10318} \0002
DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0002
dmPosition.x: 0
dmPosition.y: 0
dmBitsPerPel: 32
dmPelsWidth: 1680
dmPelsHeight: 1050
dmDisplayFlags: 0x0
dmDisplayFrequency: 59
.. .calling CDs: ok
display device: 0
DeviceName: \\.\DISPLAY1
DeviceString: Intel(r) HD Graphics
StateFlags: 0 x 8000005
DeviceID: PCI VEN_8086 & DEV_0042 & SUBSYS_2A9C103C & REV_18
DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Video\{A8527AB9-54FB-49BE-BF2F-02D86CE8A950}\0000
DeviceName: \\.\DISPLAY1\Monitor0
DeviceString: Generic PnP monitor
StateFlags: 0 x 3
Device ID: MONITOR\HWP2654\ {4d36e96e-e325-11ce-bfc1-08002be10318} \0002
DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0002
dmPosition.x: 0
dmPosition.y: 0
dmBitsPerPel: 32
dmPelsWidth: 1280
dmPelsHeight: 720
dmDisplayFlags: 0x0
dmDisplayFrequency: 60
.. .created window @ 0,0 (1280 x 720)
Initialization of the OpenGL driver
... SetPixelFormat failed
Closure of the OpenGL subsystem
... wglMakeCurrent (NULL, NULL): failure
.. .releasing DC: failure
.. .resetting display
.. .shutting to the low LHQ
.. .unloading OpenGL DLL
Unknown command "vid_restart".
Cannot initialize OpenGL
Closure of the OpenGL subsystem
.. .shutting to the low LHQ

And when I try to load Warfighter of Medal of Honor Limited Edition I get a window saying:

'Creation of device DirectX error' followed;

Could not create D3D device of at least version 10.0 on card 'Intel(r) HD Graphics' chauffeur 'unknown '.  The error is DXGI_ERROR_UNSUPORTED ('East.').

This is usually casued by not only not the minimum required DirectX support in the GPU.

For the NVIDIA GPU, DirectX 10.0 support is required.

For AMD and GPU by other sellers, DirectX 10.1 support is required.

Okay, for Medal of Honor veteran it says my graphics processor does not support DirectX 10.1, but the fact is that I have direct X 11 which contains everything contains DirectX 10.1.  So I guess DirectX or Medal of Honor Warfighter is looking on behalf of my video card, comparing it to a list of compatible cards, my card has been customized by the manufacturer is not on the list, and if he refuses to try to load DirectX or Medal of Honor Warfighter?  I don't know if there is another way to fix it would be great, but I really want to update my video card.  I heard that the update one driver custom manufacturer can casue instability, but I'm willing to take the risk.  If I can't get a solution to my problem here, I would at least know what is my model of graphics card other than just "Intel(r) HD Graphics (core I5)" so that I can continue the search on my own.

Here are the specifications of your desktop HP Pavilion p6642f. According to specifications, your computer has integrated Intel HD Graphics using the Intel H57 chipset (when a compatible CPU is installed). There is no driver that will allow you to play these games with the integrated graphic solution effectively very low power that is in your computer. The only way you will get to play these games, is to buy a new game rated PCIe x 16 graphics card and a new PSU rated for the graphics card. Please see 'selection of a discrete video card Dave_G Guide' for more useful information on this subject.

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    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp: Fri Jan 18 05:22:15 2013 (50F94C87)

    1. check with Nvidia Support, their drivers and documentation online and ask in their forums
    on known problems. Update the driver. If there is no newer versions, it may be necessary
    to return to a more stable version.

    NVIDIA - drivers - use OPTION 1 to manually enter your info driver to get the most recent drivers.
    http://www.nvidia.com/download/index.aspx?lang=en-us

    NVIDIA Support - check with the support that she might be a known issue
    http://www.nvidia.com/page/support.html

    NVIDIA forums - also check for the forums it might be a known issue or others likely to have
    http://forums.nvidia.com/

    ----------

    2. check with Support of Gigabyte, their online documentation and drivers. Update the BIOS, low
    level chipset drivers and the other pilots of major on-board and separate devices. Run DriverView-
    Microsoft drivers hide the value VIEW - update those without drain in their names (see driver update
    methods below).

    BiosVersion = F1
    BiosReleaseDate = 15/04/2011<- check="" for="" updates="" to="" the="" bios,="" low="" level="" chipset="" drivers,="" and="">
    leading edge and separate device drivers.
    SystemManufacturer is Gigabyte Technology Co., Ltd..
    SystemProductName = Z68A-D3-B3
    BaseBoardManufacturer is Gigabyte Technology Co., Ltd..
    BaseBoardProduct = Z68A-D3-B3
    BaseBoardVersion = x.x

    Support for Gigabyte
    http://www.gigabyte.com/support-downloads/technical-support.aspx

    Gigabyte Downloads
    http://www.gigabyte.com/support-Downloads/Download-Center.aspx

    ====================================================

    BCCode: 0xC4 0x000000C4

    Bug Check 0xC4: DRIVER_VERIFIER_DETECTED_VIOLATION<-- read="" this="">
    http://msdn.Microsoft.com/en-us/library/ff560187 (v = VS. 85) .aspx

    BCCode: 0xC4 0x000000C4<-- read="" this="">
    * 1197.html http://www.faultwire.com/solutions-fatal_error/A-Device-Driver-attempting-to-Corrupt-the-System-has-0x000000C4-

    -------------------------------------------------------------------------------------------------

    Vista and Windows 7 updated drivers love then here's how update the most important.

    References to Vista also apply to Windows 7.

    It's my generic how updates of appropriate driver: (video/driver update, BIOS, and)
    chipset drivers)

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it) and
    Then, get new ones manually if you wish.

    Stop Windows 7 to automatically install device drivers
    http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

    How to disable automatic driver Installation in Windows 7 / Vista
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

    Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
    Ultimate and Enterprise)
    http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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