DCR-HC38 camcorder problem

My DCR-HC38 Camcorder will not close. Yes, I have a charged battery in (tried several - all loads) and even with AC converter. However, it simply will not close. Have not pushed on the transport (which says "DO NOT PUSH") - only tried to close because it has always been closed (with or without belt).

It does in no way. It's not been a Summit use CC - only on occasion, and it has never been exposed to moisture of any type.

The clues as to what can be done?

PS Ce post has NOT been 'resolved' - I don't know why it is shown as such - there is no responses or information respondents 'solve' this problem

From your description, it seems likely that the service may be required. Support Sony produced a call and they will be happy to help you:

http://eSupport.Sony.com/us/Perl/suppor... dl = DCRHC38

Tags: Sony Products

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