Bluetooth automated shut-off valve, possible disk external hard usb

We bought a new iMac, retina 5K 27 "end 2015 when it came out. Since the first day we have been faced with a problem where the bluetooth disconnects, Magic Mouse 2 Magic Keyboard are disconnected and then reconnected. The mouse freezes, and about 3 to 5 seconds later the notification "lost connection" flashes on the screen, then the reconnect upward and will begin working. The entire range of not being able to use the keyboard and the mouse will last about 7 to 10 seconds. It happens randomly, maybe once or twice a day, or more.

I opened two cases with Apple support, all first, they had me reset the SMC, PRAM, a bunch of stuff. It seems not really to improve. The second said to reinstall the operating system, "do a reset. I still have to do it, mainly because it is a PC brand new and has had the problem since the first day.

Today, I noticed that the Time Machine backup seemed to start right at the time the connected bluetooth. We have two new Western Digital USB hard drives connected, it is formatted HFS + for the backup Time Machine, another ExFAT for the media and the extra space. Could the external USB drives cause bluetooth disconnection as bluetooth seems to be connected via the USB controller? If so, how do fix us this without disconnecting USB readers? Looks like they shouldn't cause the USB or bluetooth to reset!

For such an expensive computer, this issue is extremely frustrating, considering Apple support could not resolve. For any help or suggestions much appreciated, thank you!

Logging HFS +.

Device name: my passport 0829

Media name: WD My Passport 0829 Media

ExFAT

Device name: my passport 0827

Media name: WD My Passport 0827 Media

Unreliable wireless performance may occur when external USB 3.0 devices are close

Tags: Mac

Similar Questions

  • My drive external hard usb does not appear after login

    Hi could someone help because I bought a disc external hard usb and when I plug it in it does not appear on my laptop at all and ive tried troubleshooting and also right-click on computer in going on the management and also clicking on disk management, but it doesn't appears not on there also could someone help please thank you

    Hello Gabriel,

    Thanks for posting your question on the forum of the Microsoft community.

    I would like to know some information about the problem so that we can help you better.

    1. What is the brand and model of your laptop?
    2 have you tried to connect the player to another computer?

    I appreciate your efforts to resolve the issue.

    This problem can occur for the following reasons:

    -The USB driver is maybe damaged.
    -Corrupted registry keys can be the cause of problems with the connection to your external hard drive.

    I would suggest trying the following methods and check if it helps.

    Method 1:
    Run this Microsoft fixit and check.
    Reference:
    Hardware devices do not work or are not detected in Windows
    http://support.Microsoft.com/mats/hardware_device_problems

    If this does not help, then use method 2.

    Method 2:
    Please use the suggestions contained in this Microsoft Knowledge base article and check the issue.
    Reference:
    My drive does not appear in Windows Explorer
    http://support.Microsoft.com/kb/330140

    Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    http://Windows.Microsoft.com/en-us/Windows/back-up-registry

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Drive external hard USB - cela used to work now I get an error message = "this device cannot start. (Code 10) "Any suggestions?

    Drive external hard USB - cela used to work now I get an error message = "this device cannot start. (Code 10) "Any suggestions?

    Hello

    I suggest to refer to this link and follow the steps in this link and check if that helps:

    http://support.Microsoft.com/kb/943104

    It will be useful.

  • I can't boot from disk external HARD - Tecra M5

    Hey guys,.

    I tried to start my Tecra M5 from disc external HARD with a clone of my hard drive but it does not work.

    Maybe you can give me some advice for this problem.

    with greetings

    Hello

    > Maybe you can give me some advice for this problem.
    This isn't a problem! It's just not possible!
    Regarding a I know that it of not possible to boot from the external USB HDD

    You can boot from these devices:
    USB FDD, disk HARD primary, SelectBay devices, Network (LAN), SD-CARD

    Good bye

  • Denied access in writing to a disk external hard drive for Windows XP laptop.

    I have my laptop running on Windows XP. Recently I am facing difficulties to copy the files to my portable hard drive to an external hard drive (Intenso) - the error message "Unable to create the new folder - access denied".

    Surprisingly, the last time that I triedto copy some files was in December 2010 and everything worked fine. Even more surprising is that when I'm trying to copy files from my laptop to desktop hard disk Intenso I barely have problems at all! It works very well. Also, the operating system of my portable desktop is also WindowsXP.

    Tilak

    It seems that the hard drive is formatted with NTFS, and you must add the "everyone" to the root of the drive with ALL the account permissions and leaves all of the subfolders will inherit this setting.

  • Import dialogue crashes when it's attached disk external HARD - Lightroom CC 2015.6

    Hello

    You are looking for assistance.

    Lightroom is suspended when you try to import photos via the import dialog.

    I installed the latest version of Lightroom CC (2015.6) for Mac, and I understand that the previous versions had a bug of import but that this has already been resolved in 2015.6.

    I was able to isolate the problem to my external HARD drive. I bought a WD disk Raid Duo lightning strike and loaded with photos.  When it is disconnected, there is no problem with the import. When connected, the importation is suspended.

    If Lightroom is trying to read all the pictures on the external HARD disk and gets overloaded? How can I solve this?

    The HARD disk is functional with the Finder and my other apps, just not Lightroom.

    I don't think I've had this problem in the latest version of LR.

    THX

    K

    Phone support Adobe has solved my problem by changing the permissions on some files.  This solution is described in some of the other threads, I think.

  • I have an IMac with time machine and time capsule. If I buy a big disk external hard can I save all my Lightroom Info to go to time machine, & that it saves on hard drive new, after he made a backup to time capsule.  In this way I'd have t

    I have an IMac with time machine and time capsule. If I buy a large external hard drive can back up all my Lightroom Info but also everything else to go to time machine, & that it saves on hard drive new, after he made a backup to time capsule?  This way, I would have two backups.

    Hi marinersr,

    I'm not sure the backup machine capsule/time, but according to me, that it backs up all data on your hard drive.

    Yes, you can back up the Lightroom catalog on the hard disk external.

    You can set the time of the backup under the catalog settings > backup > he would invite to the backup, when you exit Lightroom > click on select next to the location and specify the location as your new hard drive.

    If you want images of both original backup, you can configure to create a second copy of the images on your external drive during import.

    Kind regards

    Claes

  • Laptop does not partner Toshiba Stor.E disk external HARD

    Hello

    I just bought a new laptop.
    Pavillion touch screen 14 inches 14-b141sa sleekbook and recognizes the external hard drive, but only in the devices section. It's Windows 8

    I get the following when I try to solve problems. Is there anything else I can do as I have a lot of data on this hard drive

    Thank you

    M

    Hardware and devices
    Publisher details
    Problems found
    USB mass storage device has a driver problem
    Not fixed
    Not fixed
    Reinstall the device driver
    Completed
    Hardware changes may not have been detected
    Detected
    Detected
    Search the recent hardware changes
    Completed
    Potential problems that have been verified
    Update of Windows configured to never install drivers
    There is no question
    Problems found
    Details of detection
    6
    USB mass storage device has a driver problem
    Not fixed
    Not fixed
    There is a problem with the driver for USB Mass Storage Device. The driver must be reinstalled.

    You have a Stor.E HARD USB 3.0 drive partner?
    In this case, you should check if enough power is supplied to the USB HDD.

    Usually the HARD USB 3.0 drive needs about 900 my power. The USB 2.0 port common only provides 500mA.
    So in this case you have to connect the HARD drive to two USB 2.0 ports using a USB Y cable

  • Portege Z30 - problems of USB - error Code 10 using the disk external HARD - SOLUTION

    Hello

    I wanted to just connect a problem and the solution I just got/found. It's about a Z30 with an installation of Windows 7 32 bit and a 1 TB mSATA SSD.

    I was unable to get any USB 2.0 drive Flash or any (if USB or USB 3.0) external HARD drive to work. They would try to install but I'd end up with a yellow warning triangle in Device Manager.

    After various attempts of a workaround - I spotted alongside the driver.sys and usb.sys load - there was a mysterious driver which I finally tracked down the wizard of related software.

    After uninstalling the magician - all USB keys and external HARD drive worked perfectly.

    Do not have this problem with an other Toshiba with a standard SSD EVO and magician - so not quite sure that the installation is triggered it.

    However problem now * solved.*

    Thanks for sharing!

  • How to remove data from disk external HARD of Regen

    Hi all

    for the first time user, looking for a good site.

    My problem is I had a PX126E - 1 16 for about 6 months now and it has been great for backing up photos and Favorites etc.

    But now he came upward, it is full and the book accompanying the external hard drive has very little information on the functioning of the system.

    What I want to do is to delete what is on the hard drive and start over.

    That's my problem "how to remove what is on the hard drive.

    Also where can I go for more information on the hard drives of Regen the book I said nothing

    See you soon
    Graham

    I agree with Homer.
    If you connect the external HARD drive to the laptop, then it will appear in my computer.
    There it is necessary to mark the new recognized external HARD drive, right click and choose format.

    This procedure will format the entire external HARD drive and erase what was stored on the HARD drive.

  • Disk 320 external HARD USB 2.0-2.5 "can not find the driver

    I recently bought a 320 GB 2.5 external HARD drive "USB 2.0, Alu - case and I have it in my laptop properly connected.
    But my laptop is saying that he must "install driver software" and then he said: "windows found driver software for your device."

    Is there anywhere that I can get the driver software?
    Or something simple that will do well?

    I'm on windows vista, if that's any help

    Thank you
    Sam x

    In most cases you don't need drivers for USB storage devices. Provide special software as tools of encryption or password where you might need some kind of driver?

    You can try and check if all windows updates are installed and connect it to a different USB port.
    Do other USB devices such as memory sticks work card?

    Just in case, test it with another computer.

  • How to repair my disk external hard segate to synchronize with my macbook pro so its been already synchronized with another computer?

    My Macbook Pro has quickly filled its storage. I have a Segate external hard drive but it is was previously synchronized with another computer and won't let me sync for the Macbook. What I have to restart my hard drive external and everything what he let go? or can it work with my Macbook and keeps all the information on the external hard drive? Thanks for any help!

    A sync to a PC or another Mac? Have you used an installer for the external hard drive?

  • Mac > Windows 10 - moving pictures on disk external hard drive C: or?

    First time Windows user; not much experience with LR/PS/cc.

    Before selling my MacBook, I have all my files photo copied on an external drive. I just built a Windows PC and want to copy files from the external drive to the C: drive.

    In the file browser, I see the external drive, drive C:, and "This PC', a section called"Images ". In this framework are three files: Camera Roll, Lightroom, the recorded images. In "Lightroom" is: Lightroom Catalog Previews, catalogue Lightroom, Lightroom Catalog.Ircat.lock, Catalog.Ircat - Lightroom journal.

    Just downloaded PS and LR and the preceding must have been placed on my computer during the download.

    My question is where can I copy files to my external drive to? One of the above or on the C: drive?

    Thanks for any help/suggestions.

    I would certainly put pictures on the external hard drive. There is virtually no advantage to place them on the C: drive, and they don't take up much space.

    The whole of the process of moving to another computer is described in detail here: http://www.lightroomqueen.com/how-move-lightroom-to-new-computer/

  • Drive external HARD USB will not access the files correctly on Satellite A100-033

    I have a laptop Toshiba Satellite A100-033 (PSAANE-03J02GEN), running Windows Vista Home Basic Edition.
    I have a Western Digital passport external hard drive, which has no power source, because it pulls its power via the USB port.

    Sometimes the player works fine, but I often have huge problems to access files on the drive. Opening a folder can make Windows to hang.

    Open an audio file or a Word can do Word or audio software crash. Copy files often fails and in the process can make the Explorer Windows stop working.

    Recently I tried to copy a 33MB file from the external hard drive to my laptop, and while he did it took more than an hour. So many things can happen, none of them pleasant.

    Problems can occur if the external drive is the only device connected to a USB (apart from an external mouse, I always use), or if the external hard drive is one of a number of devices plugged into my laptop - either separately or through a USB hub (powered or unpowered).

    Anyone know what is happening and how I can make my USB external drive usable? I have two other external drives (powered by their own power source) and they work perfectly.

    Why, most of the time, do drive limp along so badly that they are virtually unusable?

    Hello

    One thing is clear; the problem is definitely related to the external HARD drive and not the laptop. It seems that this problem still occurs if the HD has been connected.

    It of really difficult to say what could be wrong with your external HARD drive
    Maybe HARD drive sectors are corrupt, and therefore you can not open folders and some files stored on the HARD drive.

    Have you tried to format the HARD drive? Check this box and try to save and re-open cases.

    In the worst case that the external HARD drive has a hardware malfunction

  • Cannot start windows 10 disc external hard usb

    What I have done

    I really wanted to be able to connect an external hard drive and start windows 10 without having to partition my internal hard drive in the process. So I made a bootable usb to install 10 windows using bootcamp assistant. Then I installed my external hard drive instead of my hard drive internal and installed OS X El Capitan on it (temporarily) and then run wizard bootcamp to do properly a partition for windows. I installed windows since already made a bootable usb and then after installation, I installed all the bootcamp drivers. At this point, everything works as expected when the hard drive is installed internally.

    The problem

    When I change the external hard drive on a hard drive via usb and you try to start the windows partition that was just working and I get a windows error that remains stuck in a loop and said "your PC has encountered a problem and needs to restart." We will provide for you. If you want to learn more, you can search online later to this error. INACCESSIBLE_BOOT_DEVICE. When I put the back of the installed all internal hard drive works again. I tried reinstalling the drivers several times bootcamp in function by placing the internal hard drive.

    Questions

    So I realize I did it in a roundabout way, but I went that far and am now stuck and have no more ideas on how to fix this. In my view, it is quite obvious that windows or bootcamp files do not drive hard when connected by USB. While you are having the issue? Is there an easy way to fix it? If this isn't the case, I can't forget what I did and try to start over. Is there a way to get windows 10 to boot from an external hard drive without ever having to partition my internal hard drive? If so, what are the steps? I would also rather not use winClone.

    Care of my equipment

    MacBook pro 13 "mid 2012, 2.9 GHz i7 with 8 GB of RAM

    external hard drive 1 TB of seagate backup (for windows must be installed on)-thinner

    You can install and use Windows on your Mac using Boot Camp Assistant or using a Virtual Machine.

    Instructions for use Boot Camp Assistant are located here: http://www.apple.com/support/bootcamp/

    Instructions for the use of a Virtual Machine can be found on the respective sites of Parallels, Fusion, and VirtualBox.

    What you do is an unsupported method. You can probably find instructions for methods not supported for the installation of Windows by using Google.

Maybe you are looking for