Dell computer infected with viruses, etc. and not able to access internet Explorer or run system restore.

Unable to restore the system by rebooting from disk.  How can I wipe the hard drive and reinstall programs.  virus made my ability to engage the suggestions of microsoft support staff.

Newer Dell computers have a built-in hard disk system recovery partition.  To access it, press CTRL + F11 right after turning on the computer.

If this does not work, you can do the same thing with the recovery system provided with your computer CD.

Tags: Windows

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