Dell laptop 2nd day shipping... ITS BEEN 3 weeks!

Similar Questions

• Dell laptop lost during shipping

  I order a lot of Dell computers over the years - computers laptops and desktops - all without any problem.  I guess that my luck ran out this time when I ordered a Dell Latitude Dell taking.  Dell has processed the order correctly and it was shipped by FedEx Ground. The problem is that the laptop did not appear and it is now a week late from the original delivery date.

  I contacted FedEx and they launched a package of Trace.  In fact, I got called to tell that they were investigating a human being and they should know something by the next - but that like 4 days ago.  I called them back and they acknowledged that they still lacked any point on where the package is.

  I also called Dell and spoke with someone of my order status.  They said that they could see that the laptop was late and said that they would just send me another laptop and then backcharge FedEx for the laptop lost or stolen.  It sounded like they were going to process this request on this night.  But so far I have not seen what whether... no phone call, return, no email indicating me the new order is on the way... nothing.

  I'm about to call Discover to dispute the charge on my credit card to Dell.

  I really need to get this resolved and would like to have someone with me Dell management and let me know what happens.

  It's really not Dell fault that FedEx lost the laptop, but I do not think that Dell is not an adequate job is resumed.

  I am not a happy customer now... Please help me get this fixed Dell...

  After that several exchanges by email, Dell finally sent me a replacement laptop.

  I ordered an E6440 Latitude and what they replaced by was a Mobile Precision M3800. Completely different laptops.

  I guess because I bought this Dell decision-making, they couldn't just send me what I ordered originally.

  While M3800 is a really nice laptop, it lacks a CDROM which was an element in the Latitude I ordered originally.

  Interesting that nobody has tried to contact me to ask if M3800 would be an acceptable substitute to the Latitude of E6640 I ordered originally.  They just picked it up and sent it.  Again, not the best way of doing this.

  I sent another email to ask about the missing CDROM.  Will need to see what they are doing in this regard.

  Personally, a MUCH simpler solution to all that would have been for Dell to credit my account for the lost original portable and comes to serve me a really nice Promo Code discount that I could use to buy another laptop on Dell decision.  I would have gotten exactly what I wanted to like this and it could have been resolved and MUCH faster overwith.

• dell inspiron recovery 3357 disk has been corrupted

  Dear all, my dell laptop inspiron 3357 3 has been corrupted drive and my laptop is out of warranty and my laptop cannot locate the restore factory due, I had the HARD drive partition. you could any body send me the recovery disc. Please, help me revive my lappy.  Thanks in advance

  Sanjay

  fliersingh

  Dear all, my dell laptop inspiron 3357 3 has been corrupted drive and my laptop is out of warranty and my laptop cannot locate the restore factory due, I had the HARD drive partition. you could any body send me the recovery disc. Please, help me revive my lappy.  Thanks in advance

  Sanjay

  fliersingh

  Dell provides only an operating system reinstallation disk, not a disc of "valorisation".

  If you reside in the United States or to the Canada and are the registered owner of the computer, with a guarantee of active, a disk that contains the operating system specific to your system factory installed can be requested HERE.

  Note: Dell may impose a charge for the disc.

  If you do not live in the United States, contact the Support from Dell, which is located in your country.

  Bev.

• My laptop is Latitude D630, lately its been freezing on me

  original title: laptop questions

  My laptop is Latitude D630, lately its been freezing on me and I don't know why I do not have what to do, I think it has something to do with memory, but I'm not sure can someone help?

  Hello

  Check with Dell Support, their drivers and documentation online and ask in the Dell forums for known problems.

  Dell support
  http://support.Dell.com/

  Dell support drivers - product manual & warranty Info (left side) - and much more
  http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

  Dell forums
  http://en.community.Dell.com/forums/
  ==========

  Use the startup clean and other methods below to try to determine the cause of and eliminate problems.

  References to Vista also apply to Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or
  Windows 7
  http://support.Microsoft.com/kb/929135

  Use advanced tools to solve performance problems in Windows 7
  http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to change, add or remove startup programs in Windows 7
  http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Think about it an absolute must - manually update your drivers.

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

• I had a music folder on my laptop and the folder was empty, so I deleted the file but its been a year about this folder is on my desk

  Hello

  Basically, I created a folder last year which was a music folder and it was empty when I removed it. But its been a year about this folder is on my desk. I continue to delete, but it doesn't on my desk every day. For example he discusses all the weeks for example once or twice a week about. I first thought that someone is actually in my laptop because why would this folder deleted keep coming back on the desktop, it scared me.,.

  Now, I did not remove the folder because maybe you will need to know everything about the case. Does that mean someone is access to the content of my laptop or sort of pirate... ? Or is it something else... I had many files that I deleted, but why is this music folder to return again and again... Its a little weird... My laptop is Windows 7.

  Please can you help me... I will be happy if you can offer any advice...

  Thank you very much...

  Hello

  Method 1:

  I suggest you to see link and check.

  Delete files using disk cleanup

  http://Windows.Microsoft.com/en-us/Windows7/delete-files-using-disk-cleanup

  Method 2:

  I suggest to download and install the Microsoft safety scanner and run the scan and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

• I got my Hotmail account blocked! and its been 3 days now and I have always had no. answer someone will never answer?

  I got my Hotmail account blocked! and its been 3 days now and I have always had no. answer someone will never answer?

  Hello

  The question you have posted is related to Hotmail and would be better suited to the community of Windows live.

  Please visit the link below to find a community that will support what ask you:

  http://www.windowslivehelp.com/product.aspx?ProductID=1

• computer Dell laptop under Vista Home Basic are taking too long to wake up from its sleep. __

  computer Dell laptop under Vista Home Basic are taking too long to wake up from its sleep.

  http://www.Vistax64.com/tutorials/63567-power-options-sleep-mode-problems.HTML?filter [11] = power % 20Management

  Read the info on sleep disorders in the tutorial above.

  http://www.Vistax64.com/tutorials/198047-power-plan-restore-default-settings.html

  Also read this tutorial; as well as the 'related links' at the bottom of the links above.

  See you soon.

  Mick Murphy - Microsoft partner

• Retrieve the State of the current session... its been like this for days now and it really slows the responsiveness of the software.

  When I opened Adode Acrobat, a grey area on the right said retrieve the State of the current session... its been like this for days now and it really slows the responsiveness of the software. How can I solve this? I paid for the Export Department in January 2014.

  If this is still the case, I would recommend uninstalling and reinstalling the drive. You should not receive this message if you are logged out.

  Best,

  Sara

• How to check the Dell laptop computer charger is authentic

  Hi.Dell Community

  I want to know how to check the Dell laptop computer charger is authentic? also, I bought the system in India on 30' th December 2015 but its POW watch warranty expires at the beginning?

  Warranty details

  Service	Provider	Start Date	End Date	Days warranty
  Only the the parts warranty	REFERENCE DELL	26/06/2017	26/09/2017	614
  Next business day response	REFERENCE DELL	26/06/2017	26/09/2017	614
  Only the the parts warranty	REFERENCE DELL	26/06/2016	26/06/2017	522
  Next business day response	REFERENCE DELL	26/06/2016	26/06/2017	522
  Parts only warranty (in Service)	REFERENCE DELL	25/06/2015	26/06/2016	157
  In service (3-Business Day)(8x5)	REFERENCE DELL	25/06/2015	26/06/2016	157
  TECHNIQUE STANDARD TELEPHONE SUPPORT	REFERENCE DELL	25/06/2015	26/06/2016	157
  Only the the parts warranty	REFERENCE DELL	25/06/2015	26/06/2016	157
  Next business day response	REFERENCE DELL	25/06/2015	26/06/2016	157

  Hi Hema,

  Thank you for your kind reply.

  I bought the system in a Dell store allowed, but the thing is I'm getting confused on post purchase experience.  The bag pack which the seller gave me apparently local, when I refused to take it, he assured me that I will get a real bag after a few days. I also think that I cheated from windows.

  I will be much obliged if you can read the issue in the context (the conversation with the windows community)-

  My question - what is the use of "slmgr / / ato" command, my system is watch a range error code 0x80072EF7, when I run this command. can be solved?

  response-

  Thank you for visiting Microsoft Community.

  According to the publication of the description and the error code that you get when running ' slmgr / / ato "command, it seems that you have any question in your Windows activation.

  Use of slmgr / / ato command:

  For volume systems, with a KMS host key retail editions or a key to activate Multiple (MAK) installed /atoprompts Windows to attempt activation online. Activate Windows license and product key from the Microsoft server. If you receive error 0x80072EF7 code then I suggest you to try the steps outlined in the article below and see if it helps you to solve the problem.

  My question-

  I can't run these technical stuffs on my computer. I'm scared I might lose the original settings since I'm not familiar with computer terminology. I didn't activate windows, I run the command "slmgr/ato' because of Microsoft technical team asked me to do the same. The reality is that I just bought a new Dell laptop, which came with no reinstalled windows, but dealer told me it communicates me windows 8.1pro as compliment (when I asked him which win. I should use win10 update or win original 8.1). and the cost of windows is not mentioned in the Bill. I was not aware at the time of the purchase that I won't have a preinstalled windows system, because I asked the price for laptop with the desired configuration and win8.1. I never thought that I buy a DOS system. I paid for almost the same price for laptop with "win 8.1pro" brokers in the area compare to preinstalled laptop computer sing.language win8.1. After 2 days, when I realized the question and asked the technical team at Microsoft to see if windows that is installed on my system is authentic or not, and they told me that windows is authentic, after checking with my key.  From there, my doubt starts Can a windows be true, even if the user has no evidence that he has purchased? Is the only information is the product key which certifies the genuine windows? What is the risk if the dealer gives the same key to another customer as a "compliment".

  Once I shared the issue with Microsoft support, they tried to hear me, but I think that they have not properly my concern. However, they asked me to run that command and message showed that windows is already activated. Since then, I thought that it could be someone else can also use the same key, I tried to check this order 4 days after. Since then, this error shows. Now, I want to solve each and every error on windows, I will also be very grateful if you could provide me the only way to learn how to check the real windows.

  response-

  Yes, I agree with you, your concern on the product key. It is true that your computer vendor could give the same product key to the other person as a gift too. If another person uses the same key to activate the OS, then you might get pop up to activate your Windows or other activation errors.

  You can see the article mentioned below to check if your OS is authentic.

  My question-

  Today, I called again to Microsoft helpline years technical support says my concern again. This time they told me that 'the ID of the product' which I use is enabled on other computers, but still found my authentic windows. I wonder, earlier the chat session which is held with the technical support told me that no one can use the same key that I use. If it someone trying to do it won't affect my computer because I am one who is authentic and the first user. I don't understand why are there different versions of the truths in the company for the same problem?

  I feel very sad that the company like Microsoft is not able to do something for their customers like me who are less sophisticated techno and want to become authentic windows user! Now, I think there must be a link any between the 'error', I've mentioned above and even the activation key on a different system.  I'm afraid how it would affect my system if other systems get activated by the same key. I don't know what are the services that I won't be able to enjoy if my windows become ingenuine later. Kindly guide me how to raise my complain about best way (with respect to the argument) to the dealer or authority be it is.

  response-

  If you have a valid key, then you will be able to turn it on again. If you call our support team then they will check into his tool and validate it, after doing this they will validate your key and help by activating the latter, if it turns out anyway.

  Keep us.

• My Dell laptop refered me KB871122 to fix the WiFi feature. I don't know how to solve this problem. Could someone help me solve this?

  My Dell laptop refered me article 871122 # to fix the wifi feature. I don't know how to solve this problem. Could someone help me solve this?

  Thank you and have a great day...
  original title: Internet connection via wireless network

  Hello

  • What were the changes made before the issue started?

  You can view these methods:

  Method 1:

  Please see the steps that are provided in this link:

  http://support.Microsoft.com/kb/871122

  Method 2:

  In Windows network connection issues

  http://support.Microsoft.com/kb/313242

• Computer Dell laptop with Windows 7, upgrade to IE9 and now the computer is slow

  Original title: did someone really knows what I need to do?

  I have a Dell laptop with Windows 7 (I have set accidetally to level internet explorer to 9 widows. I need to Java and Adobe. But my computer is slow. I do not know what prorams that I need to run start or to uninstall... Someone really knows what I need to do?

  FYI: with a topic like this, you have 2 strikes against you. Most of the people don't bother wasting time looking to see what your problem...  Next time be brief and specific about your problem, is to give an application (with version) and the code error or describe your problem briefly.

  If you don't want to be a Guinea pig, you can follow these instructions to uninstall Explorer 9:
  http://Windows.Microsoft.com/en-us/Internet-Explorer/help/IE-9/How-do-i-install-or-uninstall-Internet-Explorer-9

  Looks like you want to control the programs that run at startup, right? It is always a good thing to do. You can run MSCONFIG (type in the search window on the start menu).  See the "Startup" tab  So, you can use other applications to display the same information. For example, CCleaner has a 'tool' that does the same thing.  NirSoft does: http://www.nirsoft.net/utils/what_run_in_startup.html

  Browse the list of questions, and if you decide all. For example many applications load stub apps to speed up their startup. If you do not use all the days of the app, uncheck the box and it does not load.  If you do not recognize, this is often the case, track the location of path or to register 'Command' to try to understand what program it is for.  Use google to search for file names. Other people have asked the same question and got answers on the importance of the application is.

  Related, another thing to work is 'Services' (new type who, in the start menu, look for the window). They are a special software that runs in the background to provide services such as faxing or printing. Yet once, often you need not all services.  You can find a lot of information on how to do this in Google search for "Harden Win XP" or related expressions. They call it "Soak" because in this context deactivation of services makes your computer safer, more 'hard' hack by eliminating the places to be hacked.  Don't you worry that many of the articles are 5 or more years, they will be still valid.  Here are some links to help you get started:

  http://www.PCWorld.com/article/111121/windows_tips_supercharge_windows_by_paring_unneeded_services.html

  http://www.TechRepublic.com/blog/security/10-services-to-turn-off-in-MS-Windows-XP/354

  http://csrc.nist.gov/ITSEC/download_WinXP.html

• I am running windows xp on a computer dell laptop and just bought an acer H213H-screen that does not work. __

  I am running windows xp on a computer dell laptop and just bought an acer H213H-screen that does not work.

  I downloaded the driver appropriate on the acer site and installed.  Also, I tried to reduce my resolution.  None of them have worked.  I get a message on the acer monitor that says "Input not supported"

  You check the display settings and make sure that you do not have your resolution to high for this monitor. Its got to many many times.
  Please rate me upward if you find my post helpful. Thank you!

• New Dell laptop has a white square of 4 "on my desktop

  I just bought a new Dell laptop with vista. When it shows the office, a white square of 4 "replaces the screen. l ' turn off or restore does not cure the problem

  peewelt,
  Since the white box then emerged on the Internet, I strongly suspect malware.  Anytime something happens while online, it is the prime suspect.  Try running a good scan online even if you have security software such as yours could have been compromised.  Here are two options:

  Windows OneCare: http://onecare.live.com/site/en-us/default.htm?s_cid=sah/?s_cid=sah
  or
  Trend Micro Housecall: http://housecall.trendmicro.com/

  Also download, install and run Malwarebytes from Malwarebytes.org.  It of free and is one of the most reliable sources for malware protection.

  If who does not find any, try to restore the system to a point in time before the problem started:
  To restore the operating system to an earlier point in time, follow these steps:
  Click Start, type system restore in the search box, and then click System Restore in the list programs.
  If you are prompted for an administrator password or a confirmation, type your password or click on continue.
  In the System Restore dialog box, click on choose a different restore point and then click Next.
  In the list of restore points, click a restore point created before you started having the problem, and then click Next.
  Click Finish.
  The computer restarts and system files and settings are back to the State they were in when the restore point was created.

  Let us know if you need more assistance.
  Thank you
  Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Computer Dell laptop connects wireless but not online

  I have a Dell laptop that I bought about five months ago. We just bought a router wireless about two weeks ago and it was working fine until a few days ago, when the internet connection is slow all day until we have reset the internet modem itself. That day, my computer wouldn't connect to the internet after a few hours of surfing on slow internet. After that reset us it, he started to work very well. Then, the next day it was working fine until it just stopped to let us browse the internet. My desktop computer that uses a USB connection wireless and the Xbox 360 with WiFi, both work. Now, I pressed my button wireless countless times, and I am connected to my network with almost full bars. Some of the software on my computer can connect to the internet, as the update of windows, but I can't use any internet browser - I use Safari, but I tried as well IE. When I look at the plan of the connection, there is a line dashed to the router from my computer, but he always says that I have full internet access. Has connectivity IPv4 and IPv6 is not. I tried to uninstall my card, but it did not reinstall rebooted once and I undid the system restore I had tried a few days earlier to pick up my internet. We also tried to connect with an ethernet cable - says there is connection, but also will not let me do anything. Also, I ran diagnostics on my cards and Windows said reset, but I still have the problem and it "resets" whenever the diagnostics are executed. IP address of my router starts with 192. I've searched and searched for answers, but nothing works.

  The new answers?

  Hello

  Try the following steps:

  
  Step 1: first of all, temporarily disable the firewall settings and security software and check if it makes a difference.

  
  NOTE: Please check you to re - activate the anti virus program after reviewing the issue.

  
  Step 2: make sure you have the latest updates and service packs for Windows Vista.

  Reference: http://windows.microsoft.com/en-US/windows-vista/Install-Windows-updates

  
  Step 3: battery Reset TCP/IP.

  To reset the stack TCP/IP go to this article and click on "Fix it for me" or follow the instructions to fix it yourself: http://support.microsoft.com/kb/299357

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• Dell laptop impossible to access WiFi, no wireless networks detected.

  I have a Windows Vista Home Premium system running on my Dell laptop. The Windows wireless does not allow me access know why I can't use WiFi on the computer. Wireless networks are not yet found. How can I get this fixed?

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  • Signature of the problem:
  • Problem event name: APPCRASH
  • Application name: vssvc.exe
  • Application version: 6.0.6002.18005
  • Application timestamp: 49e01f2c
  • Fault Module name: ntdll.dll
  • Fault Module Version: 6.0.6002.18005
  • Timestamp of Module error: 49e03821
  • Exception code: c000007b
  • Exception offset: 00009eed
  • The system version: 6.0.6002.2.2.0.768.3
  • Locale ID: 1033
  • Information additional 1: 9 day 13
  • More information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
  • Information additional 3: 9 day 13
  • Additional information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
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  • Exception code: c000007b

  //
  MessageId: STATUS_INVALID_IMAGE_FORMAT
  //
  MessageText:
  //
  {Bad image}
  HS is not designed to run on Windows or it contains an error. Try to install the program by using the original installation media or contact your system administrator or the provider of software for support.
  //
  #define STATUS_INVALID_IMAGE_FORMAT ((NTSTATUS) 0 xC000007B L)

  Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:
  
  sfc.exe/scannow
  
  He is able to find and repair broken files?

  Best regards
  André

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-run-an-application-once-with-a-full-administrator-access-token [1]
  [2] http://support.microsoft.com/kb/929833
  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/