Dell Precision M6400 laptop - cannot install Kaspersky
Hello
When I try to install Kaspersky, it asks withdrawal "McAfee Security Center Virus Scan 12.1". I have not installed it and can't find it in Add/Remove programs I can't find anything obvious under the heading 'Services '. I noticed there are a number of applications "Dell", one of them might be containing McAfee?
There are applications such as
Dell ControlPoint connection manager
Reference Dell ControlPoint Security Manager
Reference Dell ControlPoint System Manager
Reference Dell Security Device Driver Pack
Windows Live Essentials
Hi RichardDiplomat and welcome to DCF:
1. use the tool Development, see the following article: How to remove supported McAfee using McAfee Consumer Products Removal (MCPR.exe) consumer products. This will remove all the remains of McAfee from your computer. (you must have Windows Vista, XP or 2000 SP4 to use this tool)
2. launch Windows Explorer and remove all McAfee files in "Program Files" but especially "C:\Document and Settings\
In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming 3. restart. NOTE: Windows Vista users must MCPR.exe right-click and select run as administrator.
If you can't find these files don't you worry. It simply means that Development has done its job.
Tags: Dell Software
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