Dell Precision M6400 laptop - cannot install Kaspersky

Hello

When I try to install Kaspersky, it asks withdrawal "McAfee Security Center Virus Scan 12.1".  I have not installed it and can't find it in Add/Remove programs I can't find anything obvious under the heading 'Services '.  I noticed there are a number of applications "Dell", one of them might be containing McAfee?

There are applications such as

Dell ControlPoint connection manager

Reference Dell ControlPoint Security Manager

Reference Dell ControlPoint System Manager

Reference Dell Security Device Driver Pack

Windows Live Essentials

Hi RichardDiplomat and welcome to DCF:

1. use the tool Development, see the following article: How to remove supported McAfee using McAfee Consumer Products Removal (MCPR.exe) consumer products. This will remove all the remains of McAfee from your computer. (you must have Windows Vista, XP or 2000 SP4 to use this tool)

2. launch Windows Explorer and remove all McAfee files in "Program Files" but especially "C:\Document and Settings\Change Data" and "C:\Document and Settings\All Users\Application Data". You must set Windows Explorer to show all the hidden files and folders (Tools > Folder Options > view tab). Simply remove McAfee files even if they are empty in all folders 'Application Data'. Can be more than one!

In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming
If you can't find these files don't you worry. It simply means that Development has done its job.

3. restart.

NOTE: Windows Vista users must MCPR.exe right-click and select run as administrator.

Tags: Dell Software

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