Qosmio F20-137-DVD-ROM drive disappeared when in Windows

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  I installed nero burning rom on vista and then the dvd rom drive disappeared from the Explorer.  When I went into the Device Manager and checked my dvd rom for the solution properties, it says that the driver could not load and that Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19). How can I recover from this issue now? I don't want to reinstall vista or uninstall nero. But I want that this CD-ROM drive back in the Solution Explorer. What can I do or how I should do? I need a step by step procedure that can solve this problem.

  Try running the Fixit:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116

  You can also follow the instructions under "fix it myself", Windows 7 from Windows Vista.

  Important: The instructions, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows
  http://support.Microsoft.com/kb/322756

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  I have a Qosmio G30 age of 3 years and the DVD - ROM drive has stopped working.

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  This is not an answer to your question but can solve the problem if it is the same that I had.
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• Burning problems on my Qosmio F20-137

  I purchased a Qosmio f20-137 for 1 month ago, and now I need to burn a dvd disc - data... The first time I tried, I got the aborted power calibration failed burning message. Now, I run the recovery disc. innstalled nero 7 premium edition and when I tried this time I got the same error... calibration of power didn't...

  20:33:29 #27 CDR-1106 file WriterStatus.cpp, line 167
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  D: MAST * A DVD - RAM UJ-YEARS 840

  20:33:29 TRANSFER #28-24 file WriterStatus.cpp, line 167
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  20:33:29 #29 phase 38 file dlgbrnst.cpp, line 1724
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  The reader reads the cd/cdr and dvd, and it also consumes some cdr... what I can do... can someone help me please... my email is [email protected]

  It's urgent

  Hello

  Burning sometimes errors occur because of bad quality media.
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  Hello

  Sorry but there is no way to change this. These are two different formats. I have the same situation with my Satellite.

  If you want to have more information about DVD formats google everywhere.

  Good bye

• Satellite L300 - 1 4 PSLB8E - cannot open the CD/DVD ROM drive

  Hi, Bérard

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  Hello

  You can find a small hole near the CD/DVD to eject the drive.

  Put a small card or PIN in this hole and the CD/DVD drive should eject manually.

  In my case, it always helps.

  Good luck

• Qosmio F20-137: adapter AF cable broke and I need to buy a new

  Hello

  My AF cable adapter has broken and I need to buy one for my Qosmio F20-137.
  Is anyone know here I can get a.

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  My keyboard was also damaged when the water is the cheapest place to get a new one.

  Thank you

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  Hello

  It makes sense to contact the ASP in your country, because you need two different parts compatible for the Qosmio F20-137.
  The authorized service provider may order directly the two parts of the Toshiba.

  The addresses and phone numbers, you might find in the global database of ASP;
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  Best regards

• Can't detect CD/dvd-rom drives do not compact disc

  I have a HP Pavilion dv6 6090ee note book pc with windows 7 Home premium 64-bit sp1.

  Dvd/CD-ROM drives system does not. When inserting cd/dvd compact disc in dvd/cd rom show (E) cd player

  State of the Device Manager ("this device is working properly").

  Minhas

  Hello

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Check if the drive is now now reads disks.

  If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it will now play discs.

  Kind regards

  DP - K

• DVD-ROM drive won't read DVD

  I have this CD/DVD which will play normal CD but will not play any DVD (DVD + R, DVD-R). I noticed that the DVD would not work when I was a BONE

  RESETTLEMENT. I put in my Windows XP restore disc, and installed successfully. Then I put in my drivers disk that was on a DVD-ROM drive and it wouldn't work!

  I could hear the spinning, but it sounded abnormal, and nothing appeared in my computer. Not open same AutoPlay. Frustrated, I decided to get the drivers of

  sites of different manufacturers, including the driver of CD-ROM to see if I could start the DVD. Even after that I installed the drivers for the hard disk, DVD will not play again.

  Any ideas?

  Hello
  I suggest you run the fixit and see if it helps:
  http://support.Microsoft.com/mats/cd_dvd_drive_problems

  It will be useful.

• My CD-ROM/DVD-Rom drive & the Bison Webcam built into my laptop. Does not work after I upgraded from Vista home premium to Windows 7 Home premium.

  My readers Optiarc DVD - RW AD-7530 ATA Device DVD/CD-ROM & the Bison Webcam built into my laptop. Does not work after I upgraded from Vista home premium to Windows 7 Home premium.
  Although of course, the CD-ROM drive worked during the upgrade.
  I noticed that when I turn firstly on the laptop, the last two lines of the front entry from Windows 7 are the following.
  PXE - E6i:Media Test Failure, Check Cable
  PXE - MOF: Exit PXE Rom
  During the audit of each Properties in Device Manager devices", I learned that they both work correctly.  In the list in the printers and the @Devices the only Webcam shown is also a "USB 2.0 Camera"
  Can someone help me please?
  Best regards
  John

  Besides what abdelhak says:

  The message of PXE boot that you receive when you start your computer has nothing to do with your CD/DVD-Rom drive. Your computer uses a PXE boot method to attempt to load Windows from a location on your network. Since you do not have this configuration, it is safe to ignore it. If it slows down the startup time of your system, contact your manufacturer and ask them for instructions on how to "disable PXE Network Boot of the BIOS.

  Hope this helps,

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Viva Piñata was unable to locate the DVD - ROM drive

  Hello!

  I installed the game Viva Pinata on Windows XP Pro in English when I try turn on the game there is a message like: unable to locate the DVD - ROM drive.

  On the other computer (Windows 7) it works very well!

  What does not help?

  -Instalation of safedisc.exe.

  Help me please!

  Hi MarcinKowal,

  ·         Did you do changes on the computer before the show?

  ·         The installation of the game Viva Piñata was successful?

  You can read the following article and check if the problem still persists.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060

  Let us know if that helps.

• CD/DVD Rom drive reads the DVD as blank disc?

  Looked for information on the subject the whole place and it feels like I'm the only one who has this problem.

  The CD/DVD-Rom drive in my HP laptop is not reading the data on my DVD or CD I DVD that have been burned on a computer and some other that I burned on this drive. Data on them that I've used them in the past and without any problem. I changed nothing on my computer since the last time I used them I can think of and I have all the latest software updates for Vista and HP.

  Now when I put in drive it takes about a minute and then gets up and tells me that the disc is empty, but I know it's NOT like I've used it before and I see on the underside of the drive it was burned.

  Is this a problem of software or a hardware problem or disk I have not tried a lot of things that just the standard checks to try to get the drive to run but without success. For any help or suggestion would be greatly appreciated.

  Thanks Phil.

  Hello PhilStokes,

  Thank you for using the Microsoft Windows Vista Forums.

  Sorry, you have a problem with this issue.  I would first go to Device Manager to verify that all drivers are up-to-date.

  Go to start-> Type ' Device Manager "" in the search field-> select Device Manager '->, select here (+) for the CD/DVD - rom-> This will fall to the bottom of your device-> next right-click on the device and select update. "

  If not chance or driver is already updated, return to Device Manager and right click on your device and select uninstall.  You may be prompted to restart, anyway go back to Device Manager and right click again and select install or update.

  Please let us know status.  Thank you! Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Vista Home Premiun Device Manager does not display my CD-ROM/DVD-ROM drive

  I recently tried to use my CD-ROM/DVD-ROM drive and it did not work. It was working fine a few days previously but now... Nothing.

  My first reaction was to open Windows Explorer, expand and look at computer. There was my C drive and the recovery Partition but no Opitical drive more.
  Then I opened the Device Manager and saw that the CD was registered it is more as well?

  My question is

  Vista automatically removes the CD-ROM drive in the list of Device Manager if there is a problem with the drive itself?

  Or is there something that happened this suppression the CD-ROM in Device Manager list and it is not a problem with the drive itself?

  I had a disc go bad before on a PC running Windows 98 and 2000, but the disc stayed in the Manager list but I'm pretty new to Vista and know things are very different. So before we get in panic Mode, I thought that it would be a good idea to ask where someone will know probably for sure.

  Thanks in advance for clues

  Len

  Hello

  1st try a restore of the system if you have a point of return before it happened.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -----------------------------------

  If no joy:

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack.

  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• CD-ROM/DVD-ROM drive ejects do not.

  Original title: DVD/CD ROM DRIVE

  CD-ROM/DVD-ROM drive ejects do not.

  Hello
  
  1 how long have you been faced with this problem?
  2 did you recent hardware or software changes to your computer before this problem?
  This could be if the DVD player does not work or drive DVD tray is stuck. Check if the DVD drive light flashes when you try to use it. If you see the light flashes, it means that the DVD drive tray is stuck in the opposite case it means that the DVD player has stopped working.
  If the DVD drive tray is stuck then, I suggest you to contact its manufacturer. They would help you with manual opening of the status bar.
  If the DVD player does not work then, please try the methods below.
  Method 1: Run auto Locksmiths and verify.
  Reference: http://support.microsoft.com/gp/hardware_device_problems
  Method 2: Look for a yellow or red fringe on the device for DVD player manager and send back the same.
  Reference: http://windows.microsoft.com/en-US/windows-vista/Open-Device-Manager

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• The CD-ROM/DVD-ROM driver cannot be loaded by Windows and can be corrupted (Code 39).

  My DVD/CD driver drive HL-DT-ST DVDRAM GSA-T20N ATA Device cannot be loaded by Windows and can be corrupted (Code 39). How can I get the original device installed new driver if the CD/DVD drive does not work? It is available for download? Should it be first uninstalled and re - installed? A relative novice can handle?

  Hello

  Have you made changes on the computer before this problem?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Update the driver for the CD/DVD drive and check if that helps.

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 2:

  Run the fixit for the following Microsoft Fixit and if it helps.

  Your CD or DVD drive cannot read or write media:

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 3:

  Uninstall and reinstall the CD/DVD driver and check if it helps.

  Follow the steps to uninstall and re-install the drivers.

  a. click on start toreduce this includes this im and then click Control Panel.

  b. click system and Maintenance, click Systemand then click on Device Manager.
  Note If Control Panel is in Classic view, double-click System, and then click Device Manager.

  Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password, or click allow.

  c. in the Manager device, expand CD-ROM/DVD-ROM drives, right click on CD and DVD devices and then click Uninstall.

  d. When you are prompted to confirm that you want to remove the device, click OK.

  e. restart the computer.

  Hope the information is useful.