DesignJet 4500: HP DesignJet 4500 driver ver.7.10.0.0 - unreadable symbols in the printer options window

Hello, I have a problem with HP DesignJet 4500.

With the new driver ver.7.10.0.0 (the most recent in the HP support page), when I get to the printer options - all symbols are unreadable (screenshot 1).

Old print server - I found already installed ver.6.17.0.0 driver 32-bit and 64-bit driver ver.7.10.0.0 (screenshot 2). When installing 6.17.0.0 driver for 32-bit PC and open the window-it works very well, all the symbols are in English (screenshot 3).

So, how do I make the symbols in 7.10.0.0 readable? Or, if I can't fix it, where I can download 6.17.0.0 driver (64-bit)?

Thank you.

P.S. It's unreadable that symbol in the windows printing options, but 7.10.0.0 prints correctly.

Screenshot 1:

Screenshot 2:

Screenshot 3:

Hello

Remove the driver completely from the computer (devices and printers, properties of the server), download the driver from the HP website and install it.

If you still have the problem, you may need to remove the printer from the registry.

Best regards

Mike G

Tags: HP Printers

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