OfficeJet 4500 driver will not download to Windows 8 - "Download".

Try to download the full Officejet 4500 Wireless download to a new PC 64 bit of Windows 8.1.  When download reaches 100 MB exactly, it stops: "download interrupted."  Click on 'summary' and downlaod again and 'interrupts' to 100 MB.  Tried with antivirus on and outside, on and outside printer.

Thanks for your help, but I already got it to install using the Installation Wizard under "diagnostics and utilities" (or something like that) listed below the option 'download now '.  It worked perfectly (all 300-some MB) and worked as one would expect in (in other words, just like the installation from a CD that comes with a new printer).  HP really needs this option "front and Center" rather than downloading raw - I mean, who's going to think to go to the section "diagnostics and utilities; most of the people go just to see "start downloading now", click that and feel frustrated as I did. I have found that the wizard by chance, frustration.  I think most of the users are like me, they want a quick, easy and fool-proof to get the printer to work.  We are not in the manipulation of files or refreshing / re-installation of operating systems.  Keep it simple for us, the Luddites.

Tags: HP Printers

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