Designjet 500: error 81:01 continues after changing the sensor roller encoder

OK, as described in the title, I started to conspire problems some time previously, I invetigated one error 81:01 a problem with the sensor roller encoder, I disassembled the plotter past the sensor and I worked for a few months. Now the error is back, so I decided to change the sensor for a new, but the 81:01 error continues.

A few times the plotter says has a paper jam and sometimes, paper begins to roll and dosnt stop.

Can someone help me with this?

OK, the problem was solved by changing the roller encoder sensor, I described in the title, after this error persists, l I demonstrate the tracer again and the stop error after I cleaned the optical sensor of the encoder to roll in the car. So that's been the problem, I hope this can help someone.

(Sorry for English)

Tags: HP Printers

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