DesignJet T120: Is printing only part of image T120

I try to print a 17 "by 22" TIF file from a graphics program on my T120. I print on a 24 "roll, so I put the paper size to Super C/A2, which is 18 x 24. No matter how to position the image (centered on the paper, the upper left, etc.), landscape or portrait, or whether or not I put the margins, the image is always cut the same way: with 20% of the side left the printer off and about 20% of the upper part of the image not printed. What I am doing wrong? Here is a picture of the cut (top) image and the image full (below), both are Copyright (c) 2016 two generals games. :

Hello

If the image is in fact 17 x 22 you can use paper ARK C size.

Make sure that the coding is clean and check the detected by the printer paper size

Tags: HP Printers

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