Designjet Z3200 Photo: Designjet Z3200 Photo - paper will not load

I got this plotter for less than a year (although it was purchased through a school and languished in receiving for a while before I was in fact, the guarantee is therefore).

Today when I tried to load photo paper in it he refused to recognize that I inserted the end of a roll in the plotter. I went through the procedure of typical paper loading, but it seems that the sensor that records the fact that the document has been inserted is borked/don't normally work. He's always telling me to load paper.

I tried to lift the locking lever to see if I could advance the paper and do recognize it, but had no luck.

The plotter was sitting idle for several months during the summer.

I can't find documentation on this problem. Is this typical? It's just a bad sensor? What?

I used previous generations of this tracer a lot in the past and would call me as at least a moderate user in advanced. I've never had this problem

Advice? Patches? What is it going to cost me, since I'm now out of warranty? It's a little irritating, as I ran less than 50 feet of paper through this thing - I don't expect that broke quickly.

Thanks in advance!

Problem solved thanks to another thread.

OOP sensor has been disconnected. No doubt some students unplugged knucklehead.

Thank you! Sorry!

Tags: HP Printers

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