DeskJet 1220C-flashing by ink symbol - will not print

Hello!  I would be grateful for any help.  I'm here for the day of the Expert and the hope of assistance.  My Deskjet 1220Cxi printer (large size - 13 x 19) used to work perfectly.  It stopped working earlier and there is a yellow flashing light by ink cartridge symbol.

I just installed two new cartridges today (black 45, 78) and the light still flashes.  In addition, the print head moves backward a little bit every five seconds or more.

I just installed this printer on my Windows 7 computer and the drivers are installed correctly, so I can change properties etc., it doesn't seem to be a software problem.

Windows 7 does not allow me to control the Deskjet 1220 through the Solutions Center HP I use successfully to control my other HP printers.  I do not know that ink which I installed today in the Deskjet 1220 has expired, so I don't know if that is the cause of the problem.  I realize that my new HP printers give a warning message if the ink has expired, and I have to press the buttons to accept.

Any help would be appreciated.  I have been a loyal fan of HP for many years and have three HP computers desktop computers and several HP printers (even if only my Photosmart 3200 is currently working).

Sincerely, Pamela Richards

Thank you!  I'll try that now.

Tags: HP Printers

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