DeskJet 2549: try to install Deskjet 2549

Hello

tried to install our Deskjet 2549 today. The latest driver downloaded from the HP website (v12.34.0.dmg). When you try to add the printer, I get notification: "software is not manufacturer of printers available, contact for the most recent version of the software.

Help, please.

Hans

Hello Hans,.

First restart your Mac, and then reinstall the HP software and check again, as such can help solve such an in most cases.

If the same persists, reset the printing system and try again:

* Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

Click on the Apple menu and then click on System Preferences.
Select Print & Scan.
Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
Click OK to confirm the reset.
Type your user name and password.
Click OK. The printing system resets.

Please let me know the results,

Shlomi

Tags: HP Printers

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