DeskJet 3050: HP Deskjet 3050 nothing happens when printing from a laptop computer, but works very well of others

So I just got a new laptop and I am trying to connect to my printer. I think he has connected all the beautiful and the printer will appear on my laptop. When I go to print something good, it is said that it is printing on my laptop (including indicating the percentage of how much it is printed) before disappearing from the queue on my screen. Nothing happens however on the printer.

When we use another laptop that is connected before, it prints perfectly.

Not really sure what is in place and was hoping someone could help me!

Thank you

Hey @burtonc,

Welcome to the Forums of HP Support!

I see that you have some problems with your Mac OSX 10.11 machine printing the Deskjet 3050 all-in-One printer. I can help you with that.

To resolve this issue:

  1. If the printer is connected via USB cable to your Mac, delete it.
  2. Click on your Apple icon, system preferences and printers and Scanners.
  3. Hold down the CTRL key and click the icon of your printer on the left side.
  4. Click on reset printing system.

If you removed the USB cable, connect. Otherwise:

  1. Click the 'more' in the corner.
  2. Select your printer from the list.
  3. Click in the box next to and select your printer from the list.
  4. Click on Add.

Please let me know the results follow these directions. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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