HP 5740: Printer HP 5740 paper range when you use eprint on my phone, but works very well with my wife's phone

Hello

I just bought a range of printer HP 5740 and my wife and I downloaded EPrint for our iPhones (5 and 6).  Since the photo tray only takes paper 4 x 6 , we need load paper 5 x 7 in the main tray.  I was able to load paper and change the settings so that the main tray had paper photo 5 x 7 and was able to print multiple photos using the phone to my wife (5 c).  Then I tried to print photos a little more of my phone (6) and the printer told me he was on paper.  I tried to reload several times and making sure that it has been set up correctly, but it won't work.  However, he worked again with the phone to my wife and I don't have the out of paper message.  Any suggestions?

Thank you!

Martin

Hello

Please try

a open app HPePrint,

(b) select the photo to print from your phone

(c) support on edit (top right).

d press paper then the size,

(e), select 5 x 7,

(f) Source of touch,

(g) touch the main tray (not Auto Select, using automatic selection, he will use the Photo tray as default value).

(h) touch done

Now you can print of the main tray.

Kind regards.

Tags: HP Printers

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