DeskJet 3510 problems with my MacBook

When I first set up my printer, everything was fine. Then I changed my wireless settings, so I need to reconnect. I ended up using the disc (the first time, I think that I did it simply by downloading the driver, etc.). So now, it is not quite right. It prints but the print job is right there instead of to go, and to print something new the next day or another thing, I have to manually delete the old job. Also, I can't scan, even if I use the power cord and plug my laptop in this way. I have now two instances of the hp instead of a utility, so I should probably remove a.

Hey SMGmi,

Welcome to the HP Forums!

Due to the fact that it is showing double of some software, this can cause mix ups and communication problems. I suggest you uninstall all the HP software for your printer. I've included the document "uninstalling the printer software.

Once the uninstall is complete, while providing a new installation of the software. I suggest you one check and fix permissions of the drive running. I've included the document '12.x disk utility: repair disk permissions'. For step 3, where you want to select the disk, please choose your hard drive. After that the disk permissions repair complete, restart your Mac.

Once restart is completed, please reinstall the printer software. I've included a link to "HP Deskjet 3510 e-all-in-one of the printer drivers". Choose your system operating, and then click Next. Click on driver - product Installation software. Then download and install the software for your printer.

Print jobs are always stay in the queue after they print?
Are you able to scan?

Forward to your response.

Tags: HP Printers

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