DESKJET 5440: DESKJET 5440 ' TRANSPORT IS AT THE POINT OF DEATH.

HELP MUCH APPRECIATED - DESKJET 5440, s/n [Personal information deleted], an old but goody with no problems until now, when I get a computer message saying "TRANSPORT UNHOOKED". He's stuck on the right when it is plugged. Carriage does not move to the left after pushing it with power on. It goes to the left without power.  Change rear wiper is in the correct position as shown on the help page.  I've done all the troubleshooting listed in message as unplugged all waited and reconnected directly into the wall. I reinstalled ink cartridges, there is nothing that I can see blocking. I looked for hair, fuzz, lint, etc. and deleted the accumulation of extra ink, still no will. No one in town will even watch this printer because of his age

CAN ANYONE SOLVE THIS PUZZLE? I LOVE THIS PRINTER.

Hello @Curly-Q,.

Welcome to the Forums of HP Support!

I understand that you are having a Jam of transport on your HP Deskjet 5440 Photo printer. I see that you have completed all the troubleshooting steps found here on the HP site for this hardware problem. Normally this problem is caused by the plate change wiper being positioned properly; However, you indicate that the passage of the rear wiper is in the correct position. Thank you very much for this, including in your original post.

I checked in a potential for programming Firmware update, because this problem can also be caused by a problem of programming in your printer. However, due to the age of this product, no such Firmware updates are available.

The only step left would be to replace the entire product. I highly recommend that you contact our Technical Support telephone queue for discover hardware replacement options. Due to the age of your printer you pouvez be able to upgrade this old Deskjet model to the new version of the printer at a reduced price.

HP Technical Support can be reached at the: 800-474-6836.

If you do not live in the United States / Canada region, please click the link below to get help from your region number.

Worldwide contact HP

I wish you good luck going forward with this!

Tags: HP Printers

Similar Questions

  • Recently installed virus - repair - uninstalled MS2003 - MS2007 - 6500 PRINTER Multi no longer works when the desktop is disabled. It seems to be at the point of death/pause? What help can offer you?

    I uninstalled and reinstalled several times to resolve the problem only there never get fixed. Please advise any assistance that you may have.

    Alice

    Hello Alice,.

    We will perform the uninstallation/reinstallation in a different way:

    1. remove the printer from the PC.

    2 uninstall the printer from the PC driver.

    3 reinstall the printer driver.

    4 reinstall the printer.

    In addition, here are some references on printing:

    Open the printer Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Why can I not print?

    http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

    Find and install printer drivers

    http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  • PROCESS of RESTARTING of blackBerry Smartphones IS at the point of DEATH

    I tried to reboot my device by removing the battery and reinsert. The restart process gets to about 60% of the way through and then stops. On the screen, the white line, showing the progress extends just to the right of the touchpad with about 1 cm to complete.  I tried to connect to the Fund Manager, but it does not detect the phone in this State. Any ideas. Can it be linked to the level of battery power?  Clearly a software problem. Is it possible to go beyond this crash?

    Hello DPSL

    Welcome to the Forums of the BlackBerry Support

    Please try to start your machine in Safe Mode, if you are able to start and then connect your device and run office software, first make a backup, then you should try to charge your device OS.

    KB17877 : How to start in Safe Mode BlackBerry smartphone

     

    If your device doesn't Boot to safe mode, then you must follow this Knowledge Base to reload the operating system:

    KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

     

    If you have an old backup you can restore your data back, because this method will remove the data from your device.

  • HP Deskjet 1510: Empty tray and the paper jam

    When I try to print, I get message empty paper tray. I take the paper tray and put again, and then I get the paper jam when I try to print again. My printer worked fine od days. This happened for no apparent reason.

    Hello and welcome to the community of HP @R-Tuck,

    I understand that you still receive error messages paper jam on your HP Deskjet 1510. I'll be happy to help you.

    Here is a link to a document offering solutions to troubleshooting to jam on the HP Deskjet 1510 questions. Try the steps and let me know the results.

    The flashes (paper jam) Attention for printer HP Deskjet 1510 and HP Deskjet Ink Advantage 1510 all-in-One Printer Series

    If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

    I hope this helps and have a nice day.

  • DeskJet 6940: ethernet connection between the new modem and printer does not transmit Mac

    I just installed a new modem to Qwest; It works wirelessly with my iMac 10.11. My old (but functional until yesterday) Deskjet 6940 is connected to the modem via Ethernet. When I try to print, the document seems to be transmitted to the printer, but then it hangs on and I get the message "the printer is not connected" - which it is, plugged, ethernetted, and set in motion. Support of Qwest says that only 10% of the info from the computer are the printer, but he seems to think that the part of the new modem Ethernet is functional,

    I have already tried all unplug/restart/send/add printer new check/updates / IP (cannot connect) / ethernet ports and cables, etc.

    Any other ideas?

    Thank you!

    Hi @newgranny,

    Thanks for getting back to me.

    It is good that the printer has been able to print a diagnostic page.

    Ensure that the router and firewall on the market do not block these ports.

    Ports of printing:

    • UDP ports: 427, 137, 161
    • TCP port: 9100

    Card photo upload:

    • UDP ports: 137, 138, 427
    • TCP port: 139

    The HP device status:

    • UDP port: 161

    Ports of Web Services:

    • UDP and TCP: 80, 443, 5222 and 5223

    Hello Ports:

    • TCP and UDP: 5353 and 5297, 5298

    Unplug the wired network (ethernet cable), restore the default values on the printer.

    Restore the default settings.

    Follow these steps to reset the printer to factory default settings:

    1. check that the printer is on.

    2. press and hold down the button to report Page.

    3 while holding down three times the homepage button, press the Cancel button.

    4. release the report Page button.

    Source

    • Restart the printer.
    • Connect the ethernet cable.
    • What were the results?

    If the problem persists, try the USB connection.

    Please reply to this message with the results. Good luck!

  • HP Deskjet 3920: Paper stuck in the rollers sometimes

    Hello

    Sometimes, when I printed my all jammed paper out of the rollers and then results in paper jam, the last time I fixed it was 7 months ago and was working fine until this morning Thursday, when this problem started what should I do to fix?

    Thank you

    Hi @franco_1

    I understand that your printed pages are sometimes get stuck when feeding through the printer. I'd be happy to help you with this. Please use the following document to solve the problem; A "mechanism" error on the computer (paper jam) for the HP Deskjet printers.

    If the problem persists, I suggest calling to see if can get you a discount on a newer model.

    If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

    I hope this helps.

  • HP Deskjet 1000 printer - just changed the black cartridge for the first time and now it will only print first half of the page. Can anyone help

    HP Deskjet 1000 printer - just changed the black cartridge for the first time and now it will only print first half of the page.  Can anyone help

    Hello Gloria,.

    I ask you to execute methods in the following link and check if the problem is resolved.

    Solve printer problems

    You can also contact the manufacturer to find out how to clean the print head.

    http://h10025.www1.HP.com/ewfrf/wc/siteHome?cc=us&LC=en

    Please get back to us with the State of the question.

  • have windows 7 x 64 and hp deskjet 656c can not load the driver he keeps giving me error code 0 x 00000057 down

    have windows 7 x 64 and hp deskjet 656c can not load the driver he keeps giving me error code 0 x 00000057 down

    Hello

    Please contact the Microsoft community. We will be happy to help you with your concern.

    According to the description, you can not install hp deskjet 656c driver you get error code 0x00000057c.

    How do you try to install the driver? Is it through the disc or via the site?

    Method 1: Use a troubleshooting tool to solve the problem:

    Open the hardware and devices Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

    Method 2: temporarily Disable the Antivirus and firewall and try to install

    Enable or disable Windows Firewall

    http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

    Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 3: Try to install in the clean boot

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After installing windows update, follow step 3 in the link provided to return the computer to a Normal startupmode.

    Please follow these recommended steps, review the additional information provided and post back if you still have the problem. I will be happy to provide you with additional options.

  • I have windows 7, my HP deskjet printer does not print the colors I changed to another laptop with win 7 = no colors which, in windows 7 64 cause3s this

    I have windows 7, my HP deskjet printer does not print the colors I changed to another laptop with win 7 = no colors which, in windows 7 64 cause3s this

    Display uppercase makes reading difficult.

    Have you checked the printer properties settings?

    It could also be due to a problem with ink cartridge

    Used HP diagnostics or printed the test page for HP?

    Its nothing to do with win7 the printer settings are taken from the printer to the driver

  • Installed hp deskjet 5150 printer running on new dell hp deskjet 5100 shows and as the installed printer

    HP deskjet 5150 printer

    Windows 7 Home Premium - 64-bit

    Info computer printer shows NO 5150 hp deskjet 5100 installed,

    No change - computer was new

    I installed my printer hp deskjet 5150, following the signs to a new Dell computer.

    Windows 7 automatically installed the driver from the usb cord was plugged to the computer (it was connected first to the printer).

    Tested the printer by typing a few lines in a Word document, and the printed page.

    However, I noticed that the Dell info on printer shows printer installed is hp deskjet 5100, 5150 not.

    Also, I don't get the screen indicating the ink remaining in the cartridge when I print a page.

    I get a message when the cartridge is low or it prints everything, just not when the cartridge is empty:

    Is the print driver for the hp deskjet printer 5100 the same as for the deskjet 5150 printer?

    I don't want to buy another printer because of the expense.

    Thanks in advance.

    Ouaenre

    The driver is the driver for Deskjet 5100 series which includes the Deskjet 5150.  If you wish you can change the name - go to start devices and printers, click with the right button on the properties of printer deskjet 5100, and then type a new name in the text box, OK.

    There is not a Toolbox in the Windows 7 drivers, the paper here is workarounds.

  • error reported from the transport layer and the error description was impossible to extract

    Hi, can someone please explain how to get rid of the pop-up message when the computer starts up:
    error reported from the transport layer and the error description could not be found! the message has been lost
    Windows XP Virgin internet net gear wireless. I searched on the internet - nothing except suggestions, this is the internet
    connections but is not working okay I tried microsoft fix
    Thank you john

    Hi, I just started to use the hard drive that had the problem, it's still there. The problem is with the raid card. (no problem on other drives) In system config, starting there are two enteries: SATARAIDS and silcfg. I checked the SATARAIDS, rebooted

    missing message. I deleted all the files SATARAIDS and silcfg. my computer, properties, hardware - deleted. deleted the folder in program files. did a scan to remove any files or file fragments on the raid drivers. I did not know I had lefe the cd in the drive for the raid drivers I have in yesterday. I rebooted.
    after reboot, there not says found new hardware "raid card" perhaps because the disc was in the drive and it automatticly installed drivers. FIXED
    NO MORE ANNOYING MESSAGE
  • HP DesignJet 1000 series, a bad cable rear transport stop in the same place every time?

    Hello. On a series of 1000 HP DesignJet 1050c more think that FW A.52.02, a bad cable rear transport stop in the same place every time?  It stops just to the right of each start, attached photo Center.  Do not know if it is directed to the left or right at the time; I asked the customer, but it has not yet responded.  It is hundreds of miles away with customer.  I was not there; I try to get a very good idea of what everything I need and that you need to do before I travel such a distance.

    It gets the error "check printhead path type (2).  Customer said that began as he tried to pass to 24 "paper roll of I think 36" roll of paper.  Maybe this is related to the different movements to transport would be to manage different width, but there will be an underlying problem.  (Well, I guess it does now any width.)  I read that if transport stops in the same place every time when you start, it's probably one of the following:

    1 necessary transport height adjustment.

    2 tubes of rub excessively in the channel of tubes.

    3. bad transport (Mouasher Sa'ad says that the bad capacitors once a trolley stop at the same place;) Guess it could be a bad encoder sensor but think the transport would simply jump a quarter inch or so if the case.)

    Well, guess it might be something to the top with the belt too, so:

    4. bad belt (once I had 1 too short and kept cause type 2 error - stop inches couple out right every time)

    I cleaned and lubricated all - channel rods and tubes of cursor. It worked fine for 5 months.

    Here, I simply want to exclude ideally that a bad end cable would cause traffic to stop at the same place every time.

    Thanks for any input.

    Paul

    Usually, a bad end cable will not cause you have. It could be one of the items you listed, but could also be the encoder being dirty in this place. Most of the time it's the belt as a defect in a bad belt could stop at the same place. If the sheath is a problem most of the time it stops at the opening of the left side. Also, if the tubes most of the time you can fix a bunch of heavy clear packing on the rim tape, tubes rub against and which solves the problem.

  • How can move the pointer after press the play button when editing any file

    My PC is Windows 7, I buy and used hearing CS6 for more than 6 months, but I find the pointer can't move after press the reading change when we file.

    Your audio device is disconnected from the hearing. Go to Edit > Preferences > Audio hardware and restore the connection. When the transport fails, that's the only reason!

  • variable with two digits after the point

    Hi all

    How can I specify variable to work with two numbers (one, three) after the point?

    e.q.

    Set one to 3.14159265358 like (lack of knowledge here)

    return a

    3.14 returned must

    It is a two-step process:

    Set A to 3.14159265358

    Set A (round (A * 100)) / 100

    The 100 can be changed as needed.

    (144176)

  • I can't navigate the menus (for example, bookmarks), drop-down as they disappear before that my cursor reaches the point that I want to

    This is a similar case for context menus (like the menu that asks if I want a souvenir of the password): the dialog box disappears before I can reach him. And no, I'm not click elsewhere on the screen.

    I have recently installed Windows 10, and I have not noticed this problem before. The problem still exists when I run Firefox in safe mode.

    Any help you can give would be greatly appreciated!

    Thanks for the reply cor - el.

    This suggestion has not solved the problem, but it turned out that it wasn't a problem for Firefox in itself; I had a more general problem with my touchpad, which was solved by uninstalling and reinstalling the pointer. In any case thank you for taking the time to answer!

Maybe you are looking for

  • FN key stopped working on my Satellite C50D

    the Fn key that activates the secondary functions the function-(touchpad, printscreen, etc.) - stoppped working keysIt used ot work well until about two weeks ago.I'm not aware of any changes that I made in the laptop.any ideas?

  • fastboot failed (write command failed)

    Yesterday, I received my motorcycle X Pure 2015 and have everything set up. The phone itself works very well. Now I want to unlock the bootloader so that I can root the phone to use the Ti backup, etc. I followed the instructions on the page of Motor

  • Poor access WLAN

    Can I have a real problem with my WIFI adpter or is this normal? I use my EDGE 13 for 3 months now. As soon as I have the view contact to my router to get the usable connection (maximum 6 meters). It's even more frustrating because we use a 11 EDGE f

  • I'd get treatment faster with Windows 7 Professional 32 bit I have with XP 32 bit?

    Thank you for your quick response to my previous question on the upgrade to Windows 7 Professional 64 bit.  By the Windows Upgrade Advisor, my system will be the 32-bit version of Windows 7 Professional with my current RAM. I'd still get faster with

  • need a new file system for C:\WINDOWS\system32\drivers\cdrom.sys

    Try to get a file cdrom.sys for my windows xp home edition... My current file has a virus and I need to replace my cd rom drive does not work. I wonder if microsoft has a place I can download the system files on the web? Thank you