fastboot failed (write command failed)

Yesterday, I received my motorcycle X Pure 2015 and have everything set up. The phone itself works very well. Now I want to unlock the bootloader so that I can root the phone to use the Ti backup, etc. I followed the instructions on the page of Motorola to the https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b to the letter. However, when I run 'fastboot oem get_unlock_data' initial fastboot command, fastboot returns the following error:

Broken: (Writing the order failed (unknown error))

Finish. total duration: 5.031 s

I have USB debugging and OEM, unlock enabled both in developer options. The Pure starts in mode fastboot without any problem and 'fastboot devices' lists of my phone, so I make a connection. I am very experienced with Android and rooting different phones, as well as simultaneous use adb and fastboot, but I'm stuck on this one. Web searches have not turned much, probably because the phone is so new.

Any ideas?

Please do not take into account. I discovered that the problem was with my USB Setup. Everything is good now and I've unlocked the bootloader. Thank you to bike for the process simple and very nice phone! The unlockable bootloader, independence of the carrier and the microSD slot are the main reasons I went with the Pure.

Tags: Motorola Phones

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