DeskJet 6980 do not print

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• HP Deskjet 6980 will not install via USB or network

  I've recently updated my PC with a new mother/case/CPU card, etc. and trying to set up my Deskjet 6980 he tries to install two separate drivers.  One is named HP Deskjet 6980 DOT4USB and the other just HP Deskjet 6980.  Dot4USB installation is complete, however the drivers for "Hp deskjet 6980" fail.  The printer indicates only in my "devices and printers" as "HP Deskjet 6980" with an icon of troubleshooting.  whenever I run troubleshoot it tells me I need to install the drivers.  He's trying to install the drivers through troubleshooting or Windows Update every time, she fails.

  I tried to uninstall all instances of the name Deskjet from my computer, turn off the printer, restarted my computer and then turn on the printer/plug again for the same results.

  I plugged my printer on the network and while my laptop has no connection/printing problem, when I try to add it as a network printer in "Devices and printers" it gives me an error message saying "unable to install.  "Double check the name of the printer and make sure that the printer is connected to the network.  I tried both options "Use the driver is installed" and "replace the driver" and both give me the cannot install message.

  Some tips on what might be the problem or how to fix?  I downloaded each item including HP Deskjet 6980 on site without success.

  Windows 7.  As mentioned, the printer works perfectly when connected to my laptop via USB or wireless connection, my PC just does not want to connect via either.

  HP Print & Scan doctor tells me that I must not get the installer of your website, however there is no installer for Deskjet 6980.  The "Printer Install Wizard" & "Hardware diagnostic utility" mean that the printer is not supported by the software.   When I plug in the printer it goes through the process of installing driver as follows:

  

  I tried the update through troubleshooting, Windows Update and even to get the file on the Microsoft Web site (pg no longer exists). I thought about trying to find the driver on my laptop, but I'm not sure the actual name of the file what.

  * EDIT *.

  Looks like I solved the problem myself.  I don't know why, but my printer has appeared only at random in my Uniblue DriverScanner program (it would not be displayed when I looked before).  I was able to download & install from program Driverscanner and my printer works perfectly.  A strange question, but at least it was an easy fix.

  Thank you.

• HP Deskjet 9800 does not print

  My HP Deskjet 9800 is not printing.   It was printing fine until I replaced the cartridges.  I tried to implement everything in the manual, etc... and nothing works.  Any help would be greatly apreciated!  I use Windows 8.

  I plugged into the wall and bought the HP cartridges!  It is now printing!  Thanks a lot for your help!  Patricia

• Re: HP Deskjet 3520 - will not print black text

  Re: HP Deskjet 3520 - will not print black text

  so frustrating piece [language edited by moderator]

  Hi @Jaaanosik

  Please use the following document to solve the problem. Printer cannot print black ink or color ink, or prints blank Pages.

  If the problem persists, I would call you HP regardless of your warranty status. The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

• My Deskjet 3520 does not print envelopes. None of the proposed solutions work.

  My DEskjet 3520 does not print envelopes.  I tried all the solutions, and none of them work.  My operating system is Windows XP Professional SP 3.  The computer is a Dell inspiron 530.   There is noe error messages.  When the envelope comes out of the printer, it is empty.  When an 8.5 x 11 piece of paper is in the printer, the address information prints on the right edge of the paper in landscape format.

  My conclusion is that there is a serious error in the software.

  If there is any workaround I would be grateful to receive them.

  Charlie Wingo

  I simply "duped" the copier and formatted the envelope to print in the center of an 8 1/2 X 11 inch paper landscape page.  It took a few violins, but I've got envelopes printing.

• Deskjet F350 all in one printer: deskjet F350 does not print

  The printer will print after replacing more paper in the middle of a print job. Checked for paper jam and it is clear.

  No error message flashing.

  @karlsruhe57, welcome to the forums!

  I read on how your Deskjet F350 will not print once you have replaced most paper during a print job. What comes to mind, is that the printer can think it's even more paper.

  Try to reset the printer and restart the computer and try again to print.

  Reset instructions:

  • Press the power button to turn the product on.
  • With the product, unplug the power cord from the back of the product.
  • Unplug the power cord from the wall outlet.
  • Wait at least 15 seconds.
  • Plug the power cord into the wall outlet.
  • Reconnect the power cord to the back of the product.
  • If the product does not light by itself, press the Power button to turn it on.

  Let me know what happens!

• DeskJet 3510 does not print

  Hello

  I have a HP deskjet printer 3510 and I use a HP with Windows 7 desktop computer. My printer cannot print from the computer, and he repeats to me than "ink cartrides are missing" tri color and black. I replaced the cartridges and and clean. When iIcheck the ink levels via the printer it self he is saying they are full, and the pritner will make copies of photo, used still print from the computer.

  Hi @jackiew2x2,

  Welcome to the HP Forums!

  I noticed that your HP Deskjet 3510 will not print and the computer says that the ink cartridges are missing. I'm happy to help you with this printing problem!

  Please have a look through this general printing guide, your HP printer print jobs are stuck in the print queue.

  Also, I'd take a glance through this guide, a "cartridge problem," "Ink cartridge failed", not "compatible ink cartridges", or "Cartridge missing or damaged" Error Message is displayed on the control panel.

  Hope one of these guides to help and have a great day!

• HP deskjet 5440 does not print images in a word document

  HP deskjet 5440 does not print images in a word document. Using Windows 7 Ultimate 32 bit.

  No problem.

• DeskJet 6980: Deskjet 6980 do not e-mail or Adobe print

  My printer displays the message "the selected printer is not available or is installed correctly. The printer is installed and will print documents.  Not Adobe print there either. I went through the troubleshooting, I deleted and reinstalled, I unplugged and replugged in.  Any ideas? It is connected via a USB port. It was working fine before. No changes this. Thank you

  Hello @Laceygwyn,

  Thank you for visiting the Forums from the HP Support! I understand that you are not able to print from your E-mail or your HP Deskjet 6980 Adobe program. I want to you to start with the steps below:

  1. disconnect the USB key if you use a direct connection.

  2. remove the software HP DJ 6980 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all the software DJ 6980 disappeared from the list programs, but also your HP folder listed under all programs in your Start Menu.

  5. now you need to install the DJ 6980 in pilot using the, click on the link below to get installed (do not connect USB until invited by the document below):

  Printer configuration for a wired or wireless network in Windows 7 for the series printer HP Deskjet 6980

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if it was successful! I'll watch for your reply.

  Thank you

• HP Deskjet 990cxi does not print color

  HP Deskjet 990cxi had for many years with no problems.  Once the color has begun to come out in pink, I replaced the cartridge from the printer and now it does not print in black and faded rose.  I replaced the cartridge with an another new and still the same results.

  Can someone help and let me know what I need to do?

  Hello LoBaan,

  Welcome to the Forums of HP Support! I see that you are not able to print in color on your HP Deskjet 990cxi, you replaced the cartridges without success. I would like that you start here: lack of color, wrong color or cast in print, follow these steps to resolve the problem you are experiencing.

  Let me know the results, I'll watch for your reply.

  Thank you

• HP Deskjet 1112: HP Deskjet 1112 does not print

  Recently, I bought a HP Deskjet 1112. It prints very irregular and I can't seem to understand the problem.
  
  Here's what I've tried so far:
  
  (1) turning and turn on the printer
  (2) turn the system off and on again spooler (using Windows + R, typing in services.msc, turn off the spooler, then by disabling the that and turn it back on)
  (3) uninstall and reinstall the software (this is what the printer Troubleshooter told me to do)
  
  The convenience store told me that is missing a driver, and he also says that the printer and the computer communicate well. I wonder if it is a question of rope? In addition, I do not know what a driver is so I don't know how to check if it is operational.
  
  Help, please. I'm running out of ideas for now thanks in advance!

  Hello @humblebee,

  Thank you for showing your interest in the HP Forums! I see you have printing problems constantly. I would like to help.

  Try the following steps to see if they will solve this problem: printer is offline (Windows).

  If you still have trouble, let me know the results of printing and scanning doctor.

  I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers! Good luck!

• HP Deskjet 2540 all-in-one: HP Deskjet 2540 does not print

  I bought my printer a while ago and implemented so I could print wireless from my Mac. The other day I had to print some PDF documents and printed first, but the other two never printed. In the queue, it says "ready to print" and the two buttons wireless to the printer are turned on. It also does not print when I connect it to the USB port. But when I print the test page, which printed fine.

  Hey @bess-stanton1,.

  Welcome to the Forums of HP Support!

  I see that you have some problems with your machine printing Mac OSX 10.11 for the all-in-one printer Deskjet 2540. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Disconnect the USB cable if it is connected.
  2. Turn the printer off.
  3. While the printer is turned off, disconnect the power cable from the back of the router.
  4. When the lights come back on the router, turn on the printer.
  5. Close any programs you have open.
  6. On your Mac, click on your Apple icon, system preferences and printers and Scanners.
  7. Hold down the CTRL key and click on an icon of your printer on the left.
  8. Click on reset printing system.
  9. Click the 'more' in the lower left corner.
  10. Select your printer from the list.
  11. Click in the box next to and select your printer from the list.
  12. Click on Add.

  Please let me know if you can print after you follow the above. If you can, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Deskjet 1510 - will not print?

  Hello

  Recently I bought HP Deskjet 1510, but it will not be printed.

  When I click on print a word document, it goes into the queue but then disappears after a few seconds - and the printer does nothing.

  I tried troubleshooting, but it is said that there is no problem. I've loaded everything that was on the CD that came with the printer and bought the right USB cable, so have no idea why it does not print... Everything works fine (scan, copy)...

  Any help would be much appreciated!

  I discovered that it was nothing wrong with the printer, just with my computer. Has had enough of trying to solve problem so abandoned my computer windows7 and bought a new printer and windows 8.1 works perfectly. see you soon

• HP Deskjet 3520 - will not print black text

  I have a Deskjet 3520 printer.  I installed a new HP ink cartridges, color printing works fine, but the black does not print.  Even if I force black only in the preferences to print gray nothing comes out.  The print head moves back and looks like it's printing, but the page is empty.  I also ran the cycle of cleaning heads.

  Help, please!

  Cheers, Ben

  Hi all

  My question seems to get fixed after I ran a printer 'clean' options available.

  If you guys have this problem, why not try to clean?

  Concerning

  MY YEO

• HP Deskjet J110: 8.1 for Windows does not recognize Deskjet J110, does not print. Drive of reloads.

  DeskJet J110 does not test page print.  Removed the printer and reinstall, USb not recognized. Charges such as LPT1. Tried unplugging, reboot and reconnect. Same result.

  Hello Floadnar,

  Have you tried with another Usb cable? DC said that "usb not recognized it. You should check also Device Manager for universal serial bus drivers. Finally, you can try to connect both usb cable to check the work of regular printer usb socket or not. you don't need to install the driver. Simply connect the usb cable between the printer and PC. If both USB works with off problem that should not see the unrecognized Usb device message.