deskjet3520 won't let me not scan to my computer
Hello
I work on a pc with windows 8.1. I was just scanning documents from my deskjet3520 to my computer with no problems when all of a sudden it stopped and the following message appeared "to ensure that the printer software is installed on your computer and the computer scan is enabled via the printer software.
Whenever I click on the printer icon it will straight to a CV site online where I can not find anything the message tells me to look for. Need help please, I always hated wireless printers/copiers but told me that they improved, is not giving me a lot of faith that my first time to copy and it stops at half way through.
Grateful for any help you can give me.
Thank you very much
Clare
Thanks for your advice, but everything shut down and re-start did the trick. Be interesting to see if it happens next time I try to scan and if so I'll take your advice on board.
Tags: HP Printers
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