Creative cloud won't let me not re-install Acrobat Pro

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• Adobe Creative cloud won't let me uninstall or install a new version

  Creative cloud refuses to uninstall when I go to "uninstall programs" under the pretext that there is "still applications on this computer that require cloud creative adobe" when there are most certainly not because I don't install the program (Adobe Photoshop CS6) and I had it before CC (and last time I uninstalled CC I got this program and the CC has not used the demanding programs she excuse) I want to just uninstall and reinstall as I have it tries to use the aftermath of the trial but he States after effects is installed and will not let me install, also since then try to uninstall CC it will no longer let me use it whatsoever indicating that it is missing files :/ Please help as I need access to this emergency.

  Hi Mocha

  Please rename the ffc to ffc_old of the below mentioned the situation and try to uninstall creative cloud

  -Win: %ProgramData%\Adobe\OOBE\ffc

  -Mac: / Users/Shared/Adobe/OOBE/ffc

  Then try to install the creative cloud.

  See if that helps.

  Thank you

  Varun

• my creative cloud won't let me log in to my mac only. PC, Yes.

  my creative cloud won't let me log in to my mac only. PC, Yes.

  If there is no entry of Adobe, follow the procedure below:

  N ° 1)

  1) click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  Step 2)

  Trash Adobe Creative cloud from Applications Eh well.

  Step 3)

  (1) right-click on the icon in the Finder, then select the option "Go-ToFolder .

  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Open file Adobe and trash folders named AAMUpdater and OOBE.

  Step 4)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.

  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe.

  Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

  Step 5)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  Step 6)

  Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.

  https://creative.Adobe.com/products/creative-cloud

• Deleted model PS, it won't let me not re-install? Is there a way to bypass?

  Removed PS from my mac, and now it won't let me not re-install. I have a creative cloud and it said to update but I have more application in my mac and I cannot reinstall it. Help!  Is there a way to bypass?

  This is because you deleted the app not uninstalled Ps. So when you try to download, it shows you that the CC Ps is already installed.

  Run the cleanup tool to remove Ps CC:http://www.adobe.com/support/contact/cscleanertool.html . Restart the computer and then try to reinstall the Ps.

  If it does not please let me know, I would try to solve on a logon session.

  Kind regards

  Ashutosh

• I removed my desktop application Adobe CC and now it won't let me not re-install. I get an error message 43. I tried a few things suggested in the forums, but now I can't open any application!

  Hi, I removed my desktop application Adobe CC and now it won't let me not re-install. I get an error message 43. I tried a few things suggested in the forums, but now I can't open any application!

  Hi Aude,.

  Thank you very much for your answer!

  In the end, a very helpful person at Adobe got my correction of a problem.

  Sincere greetings,

  Nigel

• I bought Acrobat Pro DC and he says I have to download creative cloud, but I won't.  Is not just Adobe Acrobat Pro available with on the cloud?

  I can challenge the credit card and try again.  We bought this software before but it says the key that I just bought does not work and the help desk said I need creative cloud but I don't want creative cloud.

  You bought perpetual Acrobat Pro DC, please use the following link to download it.

  Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Concerning

  Stéphane

• Creative cloud won't let me switch emails! :(

  I would like to change my email because I accidentally typed my email wrongly and I would change it... Help, please!

  Follow the procedure below:

  Quit the application Adobe Creative Cloud.

  Windows:

  
  

  Complete all processes of Adobe Task Manager as the creative cloud, CoreSync, Armsvc, AAMUpdater... etc.

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  It will open the Appdata folder.

  Then go to the Local > Adobe > OOBE. OOBE folder and delete "' Opm.db ' file."

  Mac:

  Force quit all processes of Activity Monitor Adobe as creative cloud, CoreSync, Armsvc, AAMUpdater... etc.

  Applications > utilities > activity monitor.

  
  

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library

  It will open the folder of the user's library.

  (3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.

  ------------------------------------------------------------------------------------------ ----------------------------------------------------

  Once you had deleted Opm.db file, launch Adobe Creative Cloud app and sign and select.

• Creative cloud won't let me log in with an account

  My old e-mail account has been hacked and I could not get it back. So I made a new account with creative cloud, but I can't leave the page on the application that says 'audit as been sent... e-mail. "I deleted from my computer and it redownloaded few times and he always has the same page.

  What should I do?

  Have you tried to verify your new Email Inbox & click on that to check Email, the new email must be verified.

  See did not receive expected Adobe email

  In case the problem is still not resolved, contact the Support from Adobe.

  Concerning

  Baudier

• Creative cloud won't let me install acrobat

  Acrobat XI says corrupted files.  Uninstall.

  Now I can't install it.  Said to day

  Hi HuntingFishingNews,

  Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html .

  Kind regards

  Romit Sinha

• Creative cloud won't let me launch applications

  a test In Design > ended > buy subscription for creative cloud > downloaded app Manager > he says ID is installed, but the launch he asks license as if I never bought the membership > > what's happening?

  Visit this link for the trial of license: -.

  http://helpx.Adobe.com/creative-cloud/KB/launch-trial-being-licensed.html

• Creative cloud: Lightroom CC (2015) can not be installed!

  Hello

  I use the current version of th Creative Cloud CC and I would like to upgrade to Lightromm CC (2015).

  The overview of the App in creative cloud propose the installation of Photoshop CC (2015), but not Lightroom 2015.

  No idea why?

  Thank you and best regards,

  Christian

  Hello

  Can you please try to disconnect and reconnect:-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Here also to inform you that in case you are on Windows 7 32 bit OS, LR is not compatible with that.

  Reference:-system requirements for Adobe Lightroom for Mac OS and Windows

  Hope this helps!

• Uninstalled Flash Builder due to errors.  App Manager won't let me not re-install.

  Hello

  I am running OSx Lion 10.7.5.  I have installed creative cloud and Flash Builder 4.6 running of an older purchase.  I installed 4.7 and there was an error with the project not made Explorer and throw errors in java.  I used the uninstall program with Flashbuilder to remove the application, and that I would try to re - install.  However, the Applications Adobe handler I have FB installed and up to date.  So I now can not re - install.  Why is the unsynchronized cloud and think that I still have a version to update on my system?  In addition, how to reslove this problem?

  Secondly, regarding the error of Flash Builder, I have the same apps installed on my Windows machine.  I came across a problem like this when trying to open a workspace FB 4.6 with 4.7.  I was able to point to a new workspace, and to solve the problem, but it does not work on my mac, so that's why I decided to uninstall it, and then try again.

  Thank you!

  TJ

  http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html

• Creative cloud won't let me update, gave me this message

  Another installation program is running which must be closed before the update of this product. Close the other installation programs. (Error code 87)

  Restart your computer and run the Setup again.

• My cc apps disappeared. The sign says download error. It won't let me not re-download the apps.

  My cc apps disappeared. The sign says download error. It won't let me not re-download the apps. In the cc Office Manager.

  Please follow below steps.

  Leave the creative Cloud desktop application.

  N ° 1)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Please, do a right-click on the Adobe folder and select the option "GetInfo.

  Expand the sharing & permissions section.

  Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.

  Please click on '+' symbol, it will open the list of user accounts.

  Add all of the user accounts and then give permission to "Read & write" to all user accounts.

  Click the gear icon and select apply to closed. Close the dialog box information .

  Step 2)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe.

  Please, do a right-click on the Adobe folder and select the option "GetInfo.

  Expand the sharing & permissions section.

  Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.

  Please click on '+' symbol, it will open the list of user accounts.

  Add all of the user accounts and then give permission to "Read & write" to all user accounts.

  Click the gear icon and select apply to closed. Close the dialog box information .

  [Note: Mac has 2 libraries and ~/library/bibliotheque computer]

  Step 3:

  (1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.

  (2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).

  (3) then click on the Advanced button, then click proxies.

  (4) slot 'Select a Proxy Server to configure' uncheck all the boxes proxy, then uncheck "use FTP the passive Mode (PASV).

  (5) then click on the Apply Now button.

  Step 4 : launch creative Cloud desktop application and try to load the list of applications.

  Still face question? Let me know

• Creative cloud won't work?

  Hello

  I have a problem with the creative cloud. When I open the creative cloud he says that creative cloud has stopped working, it is said that I can close the program or check for the resolution, but when I click on check for resolution, nothing happens. I tried in 1 month solve this problem, but I've not found a way to do yet so I hope someone can help because I really do want to buy AE, but it would be pointless when I can't even go on creative cloud. I searched the problem as well, and he says:

  Signature of the problem:

  Problem event name: BEX

  Application name: creative Cloud.exe

  Application version: 3.5.1.209

  Application timestamp: 56be1bfc

  Fault Module name: StackHash_5861

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Offset: PCH_AC_FROM_ntdll + 0x0003C7EC

  Exception code: c0000005

  Exception data: 00000008

  OS version: 6.3.9600.2.0.0.768.101

  Locale ID: 1033

  Information additional 1:5861

  More information 2: 5861822e1919d7c014bbb064c64908b2

  Information additional 3:1318

  Additional information 4: 13181ae637ac2592fac0ca2dd662cdcc

  

  Hello

  Please uninstall creative cloud. Please see the article to uninstall creative cloud of the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Once you uninstall Creative Cloud then rename the folders of Windows OOBE: C:\Users\\AppData\Local\Adobe\OOBE and C:\Program Files (x 86) \Common Files\Adobe\OOBE

  Then reinstall Creative cloud of https://creative.adobe.com/products/creative-cloud

  Please let us know if it helps!

  Kind regards

  Shelly