Desktop HP Envy h8 - 1420t CTO: problem Samsung SSD causing with upgrading 8.0 to 8.1 Windows

I can't upgrade my OEM installed Windows 8.0 to 8.1 HP desktop computer.  First, I tried the upgrade when 8.1 was deployed for the first.  It seemed to level OK, but after a reboot I found myself with a black screen... no error message, just a black screen.

I retried it this morning, but this time it failed with DPC_Watchdog_Exception, then Machine_Check_Exception.  After looking in several forums, I'm "guess" it is maybe disk 0, which is a Samsung 830 Series SSD (model: MZ7PC256 / 0:1, s/n: S0U3NSAC705912 p/n: MZ7PC256HAFU - 000: 1) which has been installed and configured by HP, when I ordered this computer from office in 2012.

Magician of Samsung software does not recognize this SDS supported a product, but they identify it as a Samsung MZ7PC256HAFU - 000: 1, with Firmware version CXM05H1Q.  I thought I'd see if a firmware update is available, but there is no information about this SSD on the Samsung support site. In addition, HP doesn't offer not just any which firmware for this SSD, not even the original firmware.  What I saw on the internet says that it is a custom SSD OEM which is not taken in charge by Samsung.

I'm not desperate to upgrade to Win8.1, but I would like to know exactly why the canned upgrade fails.  I have an other available SSD (a Samsung 850 Pro, model: MZ-7KE256BW) that I considered to use to replace the current drive 0, but I hate swapping parts without knowing that this is really the problem.

I am open to advice. The info on my current system follows. Furthermore, I note that there is no conflict of devices or outdate drivers.

Desktop PC HP Envy h8 - 1420t CTO, s/n: 2MD3020CF9, Nr C1U69AV #ABA

Windows 8 Pro 64 (installed by HP)

Intel Core i7-3770 3rd Gen, Quad-core (Ivy Bridge) 64 - bit processor, 3.4GHz

Memory: 16GB DDR3

Disk 0: 256 GB SSD, Samsung 830 Series, model: MZ7PC256 / 0:1, s/n: S0U3NSAC705912 p/n: MZ7PC256HAFU - 000: 1

Disc 1: 1 TB 7200 RPM SATA hard drive, model: WD10EZEK-60ZF5A0, s/n: WCC1S1261511

Disc 2: 750 GB SSD, Samsung series 840, model: MZ-7TE750BW, s/n: S1DMNEADB03609

Hello

Don't forget that the W8 is fully updated before upgrading to W8.1. I would suggest to run for a while after the W8.1 update and see if your PC is stable.  If so, then manually a system restore point and then continue the Windows Update process. If your PC is stable after that Windows updates have been applied then manually take another system restore point and proceed to apply the HP recommended software updates for the W8.1 that are posted for your PC.

Tags: HP Desktops

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