I need help to solve a problem I'm having with an installatiion of set-up/repair Windows XP Home Edition service pack 3

I have 2 computers running Windows Xp Home Edition Version 2002 Service Pack 3.  I tried to run a set-up/repair on one of them.  He loaded the files and went back to the stage of the installation.  He said at this point, it takes the file 'ASMS' of the S3CD.
I copied the ASMS from the other computer files on my USB but the computer being the establishment does not recognize them.  The program disks that I bought with the computers at the same time say XP Home Editiion 2002 version, but nothing about service pack 3.

What I need to know is if sp3 is the same for the home edition as it is for regular XP and is different ASMS files in the installation of the sp3 that they are in the House editiion.  If I buy the sp3 disc or download these files I will be able to complete the installation of the set-up/repair on my computer or is there perhaps something wrong with the device causing it to do what he did.

I am also curios - running installation of set-up/repair on this subject, I lost all my files or will they preserved when I've completed the process?  If I lost my files I before moving on to Windows 7 or any other OS that supports available further in the future?

Any help/information will be greatly appreciated.  Thank you.

Hi RandyMeier,
 
Service Pack 3 files will be different than the normal installation files.
 
It would be useful to an original CD of Service Pack 3 for installation.
 
There is an article that you can follow before that and check if it helps.
 
 
If you are using a clean installation process all files may be lost.
 
In this scenario, you should consider the upgrade of the operating system Windows 7.
 

Kind regards

Divya R - Microsoft technical support.

Tags: Windows

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