desktop screen is all white

I get a white screen on my desk and a small spot of my picture I have for my Office I ran microsoft security scanner and it says no virus so how can I solve this

Hello Shelly,
Your computer is probably infected by malicious software. Try following the steps in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide/
It provides simple instructions on how to remove malware from a computer. If you have any questions, just ask. I hope this helps you.
Brian

Tags: Windows

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