I have to install Acrobat Reader XI on a new computer, what is my license number?

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  Hello. The old PC was broken. We would like to install Acrobat Reader in to a new PC. But when we try to activate the product, the soft appears the tha message more than one computer is already using this serial number. How can we enable drive in a new PC?

  Hello ANDREI KOSTIN,

  Acrobat Reader is a free service and don't require activation or the serial number for installation.

  It seems that you install Acrobat application on your new system.

  Please let us know the exact version of point of application Acrobat you are trying to install.

  Also share you get the exact error message.

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  Meenakshi

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  Antlersrob he asks serial number previous version of Acrobat that you upgraded.  You can find your serial number registered under your account at http://www.adobe.com/.  You will find more details in your serial number to find fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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  http://labs.Adobe.com/downloads/acrobatcleaner.html

  Then you can download the complete player offline installer from

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  One last thing: make sure that "automatically install updates" is not selected in Reader 11 under Edit > preferences > Updater, or you may soon find that have the CD player again. The latest patch non - MUI is Adobe - Adobe Reader: for Windows: Adobe Reader 11.0.13 - all languages updated.

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  My PC (Windows XP SP3) restarts unexpectedly when you run Picasa Google Chrome and since I installed Acrobat Reader 10 it also occurs with this program.
                                                                              
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  I would be very grateful if you can help me.

  Hello

  Step 1: Use disable automatic restart on system failure option and check if you can find any error message. Previous post the error message complete and accurate which could help us help you better.

  Steps to select Disable automatic restart on system failure option:

  1. reboot the computer
  2 start typing the F8 key
  3. you get it anticipated the startup option window
  4. Select DisaDisable automatic restart in the event of system failure

  Step 2: Check if the problem persists in the clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:
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  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  1. click on start and then click Run.
  2. type msconfig and click OK.
  The System Configuration Utility dialog box appears.
  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
  4. When prompted, click on restart to restart the computer.

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• I installed acrobat reader in window10 and demoted to the 8.1 window. After downgeading 8.1, acrobat reader does not run and also do not uninstall and reinstall. Only, I get the error message. What should I do?

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  Hi soyoungl9536964,

  Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.

  Then, restart your machine and install the latest version of the player from here:

  Adobe Acrobat Reader DC install for all versions

  Let me know if any problem will persist.

  Kind regards

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• I have always used Acrobat Reader to download the Overdrive of the library books and transfer them in my corner. I recently got a new laptop and had to download Acrobat Reader DC. Now I can no longer download books from Overdrive. I get a message saying t

  I have always used Acrobat Reader to download the Overdrive of the library books and transfer them in my corner. I recently got a new laptop and had to download Acrobat Reader DC. Now, I can download is more Overdrive Audiobook. I just got the message that this format is not supported. Any suggestions?

  I could be wrong, but I do not think that you used to use Adobe Reader. I think you used to use Adobe Digital Editions software instead - a separate app.