Difficulty statically server specific scanner

We have portable computers with a scanner directly connected and built in camera. Laptops are running server RemoteScan software. Systems are fully locked so that users cannot make changes to systems once configured. From time to time the RemoteScan software decides to change the scanner unit. I'm looking for a solution where I can statically set the selected scanner so that it will not change it to the same camera if the scanner is not present at boot time. Turning off the camera in Device Manager had no effect as a solution to attempt.

These settings are in the file server.ini on the workstation. One possibility would be to put the file read-only after changing the settings for the correct scanner.
For more information, contact technical support to the 406-721-0276.

Tags: Dell Tech

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