digitization of menu disappears from the LCD on 309g printer all in one

Why do my menu keep disappearing from my lcd screen. I have to turn off and then go back restore

Hi ray_rig,

You can scan from the computer without any problem?

Follow the steps below to update the analysis of the list on the printer.

1. open the Solution Center, and then select settings

2. select scan settings

3. delete the shortcuts on the right side

4. click on the device to update, and then close the scan window

5. open again the scan window

6. add shortcuts on the left side to the right side

7. click on the device to update

8. try scan from the front panel of the printer

Tags: HP Printers

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