dilemma of the cancellation

These support guys are funny. I cancelled my subscription on PayPal but of course a month later, I get a call from Adobe. for non-payment. Year pay monthly plan which, once canceled requires a large fee to pay (oops). Anyway, no one is still using the

product then why should I continue to pay, because you're going to charge me a huge fee if I don't right. Not so fast. Talk to them on the phone and asked what will happen if I need to cancel. They don't have a valid payment method so they can't charge me. According to them, no physical Bill will be

be sent and they do not use collection agencies then how will they get expenses? I do not know. What they can do is do not let me use Adobe Creative cloud under the same name and method of payment. In addition, I've lost two hours of my life on the phone with them this morning. I think that they cancelled my sub because they finally got tired and hung up after I asked them ten times to cancel and they gave me the run around. Had a good laugh when they hung up on me, partially it's worth. (Class action was dismissed for surcharge, I knew, everyone notice cancellation fees at the time of signature upward.

Hi leec82551127,

My apologies for the inconvenience caused.

For more information on the cancellation see Adobe - General conditions of subscription

Kind regards

Sandrine Bani

Tags: Adobe

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