Discount to zero computer passwod

I received a call from someone who said that they were by Microsoft Windows and I had errors that were reported to them. I asked them if they tried to sell me something and they said no. after accessing my computer, he tried to make me pay him $245 and I told him no. Now when I turn on my computer is said to call his phone number for the password. His name is Peter Williams and now my password is not working and I can't log my computer.

1. call the police or the FBI, or the http://www.ic3.gov/complaint/default.aspx (because it is a common scam phone number and probably a fake name, probably nothing much will come of your complaint)

2 you get to the normal home screen?

  • Is that where you see the message to call the scammer?
  • You see the icon for your usual user account, but when you try to use this icon, your old password does not work?

If the answers to the two questions above are Yes, it is likely that everything done the scammer has been to change your password.  It is not too difficult to treat, but you will need a Windows 7 installation DVD or a Windows 7 recovery disk.

If you have - or can borrow - either disks (and they must correspond to the architecture - 32 bit or 64 bit - of your Windows installation), then post back and I'll give you the details.  Otherwise, I suggest that you take your computer to a local independent computer repair shop known.  Ask your friends or your colleagues for recommendations.  Don't go to a big-box store or a chain of stores.

Tags: Windows

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