disk error hard dv6t, failure of hard drive not

I am currently working for my intermittent problems of girlfriends with his laptop HP DV6T 3100.  The unit occasionally freezes and crashes, and then retrieves and returns to normal.  Occasionally of the boots to a hard drive error.  When it does not read the hard disk, the BIOS test pass.

For a brief period he not tell the reader at all, but after I pulled the drive and put it in an external enclosure, another machine was able to read and to test the hard drive, which showed no signs of problems.  Smart function and the test was well outside, and I was able to start another machine out of the outer casing, which had none of the symptoms.

I reconnect the SATA cable, he taped down as Ive read that this model has some problems holding the SATA cable in.  I also replaced the cable a few days ago and the machine is still issues regularly do not start, or when it does, gel on what anyone who accesses the hard drive because then more a minute or two, IE: Windows Live Mail, showing recently used documents in the office, or download files from Chrome.

From what I can tell, it seems to be a problem with the hard drive on the Board controller, but I'm not familiar with how HP defines the unit upwards, or with Windows in general, as I'm an Apple guy.  Is there something else that reveal ask this question, because I don't think it's the hard drive, as it works perfectly out of the machine.  No details on this issue would be appreciated, as so far been relatively useless HP support, claiming that it is certainly a hard drive problem.

Hello romanaz1987.  I understand that you encounter some problems with the hard drive in your friend DV6T.

I share your diagnosis - which seems to be a problem with the hard disk controller.  The reason why I believe that it is only your steps of troubleshooting narrowed down the issue well enough.  The hard drive is known for work that you are able to use it in an external enclosure without problem.  In addition, the next thing I would try personally would have been reinstalling/replacing the SATA cable and you did both.  So, that leaves either the motherboard or controller hard drive as the culprit.  Unfortunately there is no way that I know to further diagnose the issue without taking the laptop to a technician.

How long have you tried using the hard drive in the enclosure?  Given that the problem is intermittent, it may be useful to use the hard drive in the enclosure for an extended period of time.  It'll still exclude strange intermittent problems with the drive.

I suggest take this laptop to a local technician, if she is no longer under warranty (you can check here).  A technician will be able to more practical tests that don't translate well on the forums.  If you are still in warranty, then you should definitely, contact HP support and let them know about the problem.  If you are in the USA / Canada, the number is 1-800-474-6836.  However, if you are in another part of the world, you need to visit HP's Support around the world to find contact information for your country.

I'm sorry you have encountered this problem, but if you have any questions feel free to ask.  Also, I hope you have a nice evening!

Tags: Notebooks

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